Baseras på 390 verifierade recensioner

4,6 av 5
77% rekommenderar det här hotellet
4,7 Städning
4,7 Service och personal
4,5 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
4 av 5
av en verifierad resenär

Inskickad 19 sep. 2023 på Hotels
Kommentar från Hotellmanagement
29 sep. 2023 av Mehdi Belkhodja, Hotellmanagement
Dear Sir,Thank you very much for taking the time to write a nice review following your recent visit to The Residence Tunis.We are thrilled to learn that you appreciated your experience and hopefully we will be able to welcome you back soon !Kind regards,Mehdi BelkhodjaGeneral Manager
5 av 5
av en verifierad resenär

Inskickad 4 dec. 2019 på Hotels
La plupart des choses etaient bien. Je trouve que certains receptionistes pourraient etre plus serviables et egalement les serviettes du SPA ne donnaient pas toujours l'air d'etre bien propre comme il se doit.
Kommentar från Hotellmanagement
14 dec. 2019 av Ahlem Enneifer, Hotellmanagement
Cher Monsieur, le vous remercie d'avoir pris le temps de rédiger votre commentaire. Nous sommes ravis que votre séjour dans son ensemble vous a enchanté . Néanmoins nous sommes sincèrement désolés de lire votre déception concernant nos collaborateurs du Front Office et je vous adresse nos plus sincères excuses. Toutes vos remarques ont été transmises aux chefs de département concernés afin de prendre les mesures qui s"imposent. Nous espérons que malgré tout vous nous donnerez l'opportunité de vous accueillir de nouveau parmi nous .Sincèrement, Ahlem Enneifer Quality Director
5 av 5
av en verifierad resenär

Superb

Inskickad 4 aug. 2019 på Hotels
Kommentar från Hotellmanagement
5 aug. 2019 av Ahlem Enneifer, Hotellmanagement
Dear Nemer , Thank you very much for your kind comment and we are delighted that you enjoyed your stay with us.. We look forward to welcoming you back very soon at The Residence Tunis. Sincerely, Ahlem Enneifer Quality Director
5 av 5
av en verifierad resenär

Inskickad 4 juni 2019 på Hotels
Kommentar från Hotellmanagement
7 juni 2019 av Ahlem Enneifer, Hotellmanagement
Chère Madame, Cher Monsieur, Nos sincères remerciements pour votre aimable appréciation et nous espérons être toujours à la hauteur de vos attentes. Dans l'attente de vous accueillir à nouveau à The Residence Tunis, Cordialement, Ahlem Enneifer Quality Director
5 av 5
av en verifierad resenär från Stockholm

fin hotell fick bästa utsikt

Inskickad 14 mars 2018 på Expedia
fin upplevelse enda nackdelen är att när vi var där så var utomhuspoolen avstängd vilket ni inte har informerat om på hemsidan så det var lite synd... annars var allting som ni lovade
Kommentar från Hotellmanagement
9 apr. 2018 av Ahlem Enneifer, Hotellmanagement
Dear Jozefbendoza , We were very pleased to have you with us at The Residence Tunis and glad to know that you appreciated our property. We are sincerely sorry for the inconvenience caused by the unplanned maintenance works on our outdoor pool and we hope to have your full understanding. We will be happy to welcome you again to bring you entire satisfaction. Sincerely yours, Ahlem Enneifer Quality Director
5 av 5
av M. Slim från -

Inskickad 11 juli 2013 på Hotels
Mycket bra service över förväntningarna. Ett hotell med mycket hög kvalite och lyxkänsla. Frukosten är utöver det vanliga.
5 av 5
av en verifierad resenär

Den här resenären lämnade endast betyg Inskickad 7 jan. 2024 på Expedia
4 av 5
av en verifierad resenär

Inskickad 6 jan. 2024 på Expedia
Great fancy stay with very welcoming staff and service during our stay until the checkout day! we realized at the end that all services delivered to us were paid and the driver has been counting days we were not getting any of his services, for example he counted the checkin day as one of his driving days although I haven’t seen him during that day and took taxi from airport to the hotel assuming that the driver will start his payment and work starting from second day when my friend arrives, but we discovered at the checkout day that everything is money and had to pay the driver for unused days during our stay. I recommend staying at the hotel but be careful and use external services or keep asking about extra charges on daily basis. And try to get a driver from a different company than the hotel if really needed.
5 av 5
av en verifierad resenär

Inskickad 3 jan. 2024 på Expedia
I truly enjoyed my stay. I slept really well. The duration of my stay was great, my room was very comfortable. The front desk staff was exceptional. I wish I knew the young woman’s name because she deserves a promotion :) for sure! Breakfast was great everyday and I got a chance to eat at the restaurants as well. The only thing I was sad about was that I picked this property for the spa and gym mainly. The gym was very small, and the spa was under construction. So I was a disappointment. Nevertheless, I would stay here again, also recommend, if someone needed a suggestion.
5 av 5
av en verifierad resenär

Den här resenären lämnade endast betyg Inskickad 30 dec. 2023 på Hotels
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