Baseras på 955 verifierade recensioner
4,3 Städning
4,3 Service och personal
4,2 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 21 mars 2017 på Hotels
Gemytligt hotell i en härlig miljö.
av en verifierad resenär
Inskickad 25 jan. 2024 på Expedia
Beautiful location and grounds. Lovely old restored manor house.
Kommentar från Hotellmanagement
27 jan. 2024 av Kind Regards John, Hotellmanagement
thank you for your review.
av en verifierad resenär
Inskickad 7 jan. 2024 på Expedia
Did not think the facilities were good for disabled people
Kommentar från Hotellmanagement
10 jan. 2024 av Kind Regards John, Hotellmanagement
Dear Chrisoula, thank you for your feedback. We apologize if our facilities did not meet your expectations regarding accessibility for disabled individuals. We appreciate your input and will take it into account as we strive to improve our services. Thank you for choosing New Place, and we hope to have the opportunity to welcome you back in the future.
av en verifierad resenär
Inskickad 3 jan. 2024 på Hotels
Overall, I had a good stay at New Place. The room was clean and comfortable, and the leisure facilities were good.
My only criticism concerns the catering options, which are obscenely expensive for poor quality. A half-pint bottle of lemonade cost £3.75, which is absurd; a small chicken burger and some chips cost £22, and the chicken was badly overcooked; a ham sandwich (which I had assumed would be on good bread, but was in fact simply on sliced white bread) cost £12. The only chips available were 'chunky' chips, with no fries available at all.
Further, I was disappointed at how limited the options were for room service. My time at the hotel coincided with the middle of a storm, and I didn't particularly want to have to brave the rain to go to the main hotel building for food. But upon calling (there was no room service menu in the room), I was told that the only options were pizza or a hamburger (with no cheese or other addons available). This was very disappointing considering how extensive the main restaurant menu is.
In all, I enjoyed my stay, but I would hope that the hotel works on its menus and makes catering easier (and cheaper!) because it is currently unbelievably expensive for poor quality food.
Kommentar från Hotellmanagement
10 jan. 2024 av Kind Regards John, Hotellmanagement
Thank you for your review, we will take the above feedback on board in regards to the drink and food prices.
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av Kind Regards John, Hotellmanagement
thank you for your review.
av en verifierad resenär
Inskickad 25 dec. 2023 på Ebookers
Kommentar från Hotellmanagement
27 dec. 2023 av Kind Regards John, Hotellmanagement
Thank you for your review.
av en verifierad resenär
Inskickad 23 dec. 2023 på Expedia
Kommentar från Hotellmanagement
24 dec. 2023 av Kind Regards John, Hotellmanagement
Thank you for your review.
av en verifierad resenär
Inskickad 18 dec. 2023 på Expedia
Lovely atmosphere and staff
Kommentar från Hotellmanagement
20 dec. 2023 av Kind Regards John, Hotellmanagement
thank you for your review.
av en verifierad resenär
Inskickad 17 dec. 2023 på Expedia
Kommentar från Hotellmanagement
20 dec. 2023 av Kind Regards John, Hotellmanagement
thank you for your review.
av en verifierad resenär
Perfect place for holiday and wedding day
Inskickad 17 dec. 2023 på HotelsThe room is enough fot 2 people, good service and very welcome staff
Kommentar från Hotellmanagement
20 dec. 2023 av Kind Regards John, Hotellmanagement
thank you for your review.
