Baseras på 904 verifierade recensioner
4,1 Städning
4,2 Service och personal
4,2 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Looks good in pictures
Inskickad 29 dec. 2023 på HotelsGood location close to city center. Friendly staff. Good price for parking.
First room had broken aircon and broken bedside table. Second room had serveral black stains all over the shower floor which didn’t go away when scrubbing. Also had a few broken tiles.
Twin room (2 beds) had smallest beds ever.
Breakfast not recommended. Bad coffee and juice and poor selection over all. No yoghurt etc etc.
To sum up. A fair hotel with good location. Expect hotel to be a little rough around the edges and have your breakfast elsewhere.
Kommentar från Hotellmanagement
31 dec. 2023 av Laurent, Hotellmanagement
Dear Christian,I am writing to apologise for the negative experience you had during your recent stay at our hotel. We take great pride in providing a good experience for all our guests, and it is clear from your feedback that we fell short of this goal during your stay. I want to assure you that we are taking steps to address the issue you raised so that we can prevent similar situations in the future.Our team is deeply committed to ensure that every guest feels welcome and comfortable while staying with us and we are truly sorry that we were not able to provide you with the quality of the service that you deserved. Please know that we take your concerns seriously, and we will work to improve our operations and services to better meet the needs of our guests.Thank you for bringing these issues to our attention to our attention and we really appreciate your feedback.Sincerely,Laurentius YudhatamaDuty Manager
av en verifierad resenär
Perfekt läge, bekvämt och rent.
Inskickad 29 okt. 2023 på HotelsHelt perfekt läge. Det ligger bara några meter från Marvel Stadium och nästa morgon kunde jag ta flygbuss direkt från buss-stoppet som låg på motsatt sida av stadion däruppe. Hisnande utsikt på 12:e våningen där jag var, effektiv check-in, och jag uppskattade att de hade en liten minikiosk nere vid front desk med alltifrån nudlar till choklad eller frukost-flingpaket. Sängen var bekväm och allt var strålande rent.
Kommentar från Hotellmanagement
30 okt. 2023 av Duty Manager, Hotellmanagement
Dear Perfekt läge, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
av en verifierad resenär
Inskickad 24 feb. 2023 på Hotels
Kommentar från Hotellmanagement
26 feb. 2023 av Danielle, Hotellmanagement
Dear Mats, Thank you for taking the time to write this review! We appreciate your feedback.
av en verifierad resenär
Inskickad 26 jan. 2024 på Expedia
Pleasant stay thank you！
Kommentar från Hotellmanagement
26 jan. 2024 av Duty Manager, Hotellmanagement
Dear Junko,Thank you so much for taking the time to share your wonderful 5-star review of your recent stay with us at Travelodge Docklands. We are thrilled to hear that you had a wonderful stay with us. Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay in the future.
av en verifierad resenär
Inskickad 25 jan. 2024 på Hotels
Kommentar från Hotellmanagement
26 jan. 2024 av Duty Manager, Hotellmanagement
Dear Erin, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.
av en verifierad resenär
Inskickad 25 jan. 2024 på Expedia
Overall good
Kommentar från Hotellmanagement
25 jan. 2024 av Duty Manager, Hotellmanagement
Dear Roshin, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
av en verifierad resenär
Inskickad 25 jan. 2024 på Hotels
Kommentar från Hotellmanagement
26 jan. 2024 av Duty Manager, Hotellmanagement
Dear Yuna,Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
av en verifierad resenär
Inskickad 24 jan. 2024 på Expedia
Ideal for short stays in a central location. Nothing extraordinary but not a bad option.
Kommentar från Hotellmanagement
25 jan. 2024 av Duty Manager, Hotellmanagement
Dear Jack, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
av en verifierad resenär
Inskickad 23 jan. 2024 på Wotif
Great location when visiting Melbourne
Kommentar från Hotellmanagement
25 jan. 2024 av Duty Manager, Hotellmanagement
Dear Pat, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.
av en verifierad resenär
Inskickad 23 jan. 2024 på Lastminute
Our stay at Travelodge Docklands went above and beyond my expectations. The room was extremely comfortable and it was really well equipped with everything one would need for a stay, from cutlery, dish washing equipment, hair dryer and adequate toiletries. I could not fault it. The staff were very kind, helpful and attentive. We will definitely stay here again next time we plan a trip to Melbourne city. Thank you so much.
Kommentar från Hotellmanagement
23 jan. 2024 av Duty Manager, Hotellmanagement
Dear Lyn, Thank you so much for your delightful feedback! We're thrilled to hear you enjoyed your stay with us. Our team takes great pride in providing a welcoming experience, and it's heartening to know you appreciated the great location, kind staff, and you found our room are fully equipped. Your kind words truly motivate us. We look forward to welcoming you back for another wonderful stay!
