Baseras på 874 verifierade recensioner
4,8 Städning
4,7 Service och personal
4,8 Rummets bekvämlighet
4,8 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 1 dec. 2023 på Hotels
Kommentar från Hotellmanagement
6 dec. 2023 av Cross Hotel Kyoto, Hotellmanagement
Thank you for posting a survey to Cross Hotel Kyoto. We are concerned that the review you submitted this time may have caused inconvenience, as we received an overall rating of 60. If you do not mind, we would be grateful if you could share the details with us for future improvement. We look forward to hearing from you shortly. Sincerely yours, Cross Hotel Kyoto
av en verifierad resenär
Pärla i Kyoto på ultimat läge
Inskickad 9 nov. 2023 på HotelsÄlskade detta hotell. Perfekt läge på lugn och trevlig tvärgata till stora shoppingstråket, precis mellan Nishiki Market och Gion. Skulle säga att läget är ultimat.
Otroligt fin service!
Japansk stil på hotellet med liten trädgård utanför. Trevliga rum med stort badrum. Skulle definitivt bo precis här igen vid nästa besök i Kyoto.
Kommentar från Hotellmanagement
14 nov. 2023 av Cross Hotel Kyoto, Hotellmanagement
Thank you for the positive review and for taking the time to recognize Cross Hotel Kyoto.We are very happy to hear that you enjoyed the garden in the lounge area. In the spacious lobby lounge, which is based on the image of an inner parlor in Kyoto, we have carefully selected chairs that allow guests to take a break. From the large open windows, you can enjoy the view of the garden, which seems to be a small Kyoto, and the water garden where the stone boat with the motif of Takasebune floats. We hope that you are able to relax with a free cup of coffee at the lounge space.Thank you again for your perfect score, and we hope to be your first choice every time you visit Kyoto.Warm regards, Cross Hotel Kyoto
av en verifierad resenär
Inskickad 11 juli 2023 på Hotels
Excellent stay, great service and concierge desk. Location outstanding. Strong recommendation.
Kommentar från Hotellmanagement
12 juli 2023 av Cross Hotel Kyoto, Hotellmanagement
Thank you for choosing to stay with Cross Hotel Kyoto and for your beautiful feedback.We are delighted to have exceeded your expectations with our outstanding location and great service.Our concierges always happy to assist our guests with recommendation and arrangement of sightseeing to make your stay in Kyoto further exceptional.We are proud of their commitment to providing exceptional service, and we will enjoy sharing your compliments with our concierges acknowledging their devotion to enriching guest experiences!Thank you again for recommending us to future guests and for your perfect score.We look forward to welcoming you back to us soon. Warm regards, Cross Hotel Kyoto
av en verifierad resenär
Inskickad 18 juni 2023 på Hotels
Kommentar från Hotellmanagement
19 juni 2023 av Cross Hotel Kyoto, Hotellmanagement
Thank you very much for choosing Cross Hotel Kyoto from among so many hotels. We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future.Thank you again for your perfect rating. We look forward to welcoming you back to us soon. Warm regards, Cross Hotel Kyoto
av en verifierad resenär
Inskickad 2 feb. 2020 på Hotels
Ett fantastiskt fint hotel, utmärkt läge, super rent, mycket fint och rymligt rum. En utmärkt frukost.
Kommentar från Hotellmanagement
4 feb. 2020 av Cross Hotel Kyoto, Hotellmanagement
Thank you for choosing to stay at Cross Hotel Kyoto and for your positive feedback.
We are pleased to know that you enjoyed many aspects of our hotel including the convenient access, breakfast and room.
In particular, as our Food and Beverage team strives to provide fresh and delicious breakfast buffet every morning to deliver the best experiences to our guests, we are very delighted that you were satisfied with the team's efforts.
Thank you again for your perfect review.
We look forward to hosting you again soon on your next visit to Kyoto.
Best regards,
Cross Hotel Kyoto
av en verifierad resenär
Inskickad 26 jan. 2020 på Hotels
Väldigt komfortabelt hotell med mycket rena rum, sköna sängar och bra läge i Kyoto. Nära både sevärdheter och ett bra urval av olika typer av restauranger.
Kommentar från Hotellmanagement
27 jan. 2020 av Cross Hotel Kyoto, Hotellmanagement
Thank you for taking the time to leave us a review regarding your recent visit to Cross Hotel Kyoto.
We are delighted to hear that you enjoyed your stay with us and that you were satisfied especially with our convenient location and facilities.
As you mentioned, our location is one of the most attractive advantages as the hotel is located within walking distance of vibrant neighborhoods such as Pontocho alley and Gion. We hope that you were able to take advantage of our proximity to so many world-known or must-see heritage sites including Kiyomizu-dera and that you had a great visit to Kyoto.
Thank you again for your valuable feedback.
We look forward to welcoming you back again soon.
Best regards,
Cross Hotel Kyoto
av en verifierad resenär
Inskickad 31 jan. 2024 på Expedia
My family of 4 stayed here for 5 nights in interconnecting rooms. The rooms were snug but what we came to expect in Japan.
Service was excellent even when emailing them from overseas before we arrived.
Easily accessible to bus and trains for sightseeing.
Loved the buffet breakfast!
Kommentar från Hotellmanagement
9 feb. 2024 av Cross Hotel Kyoto, Hotellmanagement
Thank you for choosing to stay with Cross Hotel Kyoto and for your beautiful feedback.We are delighted to hear that you and your family had a positive experience during your 5-night stay at the hotel!As you mentioned, we are always welcome to assist our guests even before the arrival, and we are delighted to hear that you found our service "excellent". It is a pleasure to share your kind comments with them!Thank you again for your perfect rating, and we look forward to welcoming you back to us soon.Warm regards, Cross Hotel Kyoto
av en verifierad resenär
Inskickad 31 jan. 2024 på Expedia
Received an upgrade I wasn't expecting to free breakfast and what I assume is one of the best rooms, top floor corner room. 2 walls of floor to ceiling windows and lots of space and great views. The best part about this hotel though is its location. A LOT of shopping, eating, and sightseeing is walkable.
Kommentar från Hotellmanagement
14 mars 2024 av Cross Hotel Kyoto, Hotellmanagement
Thank you for choosing to stay with Cross Hotel Kyoto and for sharing your review.As you mentioned, there are windows on two sides in our Deluxe Corner Rooms which create an open space. We are delighted to hear that you had a pleasant stay with our spacious Deluxe Rooms.Once again, thank you for your perfect rating and all of us at Cross Hotel Kyoto will make every effort to continue to be a hotel that is loved by our guests.Warm regards, Cross Hotel Kyoto
av en verifierad resenär
Inskickad 30 jan. 2024 på Expedia
Kommentar från Hotellmanagement
2 feb. 2024 av Cross Hotel Kyoto, Hotellmanagement
Thank you for choosing the Cross Hotel Kyoto for your recent stay and for your perfect score.We always strive to deliver the best experience for our guests so it's pleasing to know we've left you with a great impression.Thank you again, and we hope to have you as our guest again soon.Warm regards, Cross Hotel Kyoto
av en verifierad resenär
Inskickad 28 jan. 2024 på Expedia
Kommentar från Hotellmanagement
30 jan. 2024 av Cross Hotel Kyoto, Hotellmanagement
Thank you for choosing Cross Hotel Kyoto and for the perfect score you gave us!We are delighted to know that you enjoyed your stay with us and that your experience in our hotel met your expectations. All of our staff aim to provide a nice and comfortable experience to our valuable customers so they can have some beautiful memories in Kyoto so we are extremely happy to see your review.We would be honoured to welcome you again if you have another opportunity to visit our wonderful city. Do not hesitate to contact our team so we can help you to make your next stay with us even more memorable.Sincerely yours, Cross Hotel Kyoto
