Baseras på 805 verifierade recensioner
4,3 Städning
4,2 Service och personal
4,2 Rummets bekvämlighet
3,9 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 1 feb. 2024 på Hotels
Kommentar från Hotellmanagement
8 feb. 2024 av Balalaika, Hotellmanagement
Dear AndersThank you so much for sharing your experience with us! We're thrilled to hear that you had a wonderful stay. Our team works hard to ensure that every guest has a memorable and enjoyable experience, so it's incredibly rewarding to receive such positive feedback.Kind RegardsEmmah MakgobaGuest Relations Manager
av en verifierad resenär
Inskickad 3 dec. 2021 på Hotels
Kommentar från Hotellmanagement
5 dec. 2021 av Moloko Rasefate , Hotellmanagement
Dear Stefan,
Thank you for choosing to stay with us and sharing your stay experience. I am glad to hear that based from your rating, we really met your expectations. We have shared your rating with the rest of the Hotel Team for a job well done. We hope to see you again and be safe during this festive season.
Kind Regards
Moloko Rasefate
av en verifierad resenär
Decent hotel centrally located in Sandton
Inskickad 1 juni 2018 på Hotels
I only stayed for one night at the Protea Marriot hotel in Sandton because it was convenient as I was going on a safari tour and the hotel was a pick-up point for the safari excursion.
The hotel was spread out over a rather extensive area and you could get lost (which I did) trying to find your room the first time you got there. I asked one of the staff members (who was very friendly and helpful) and even he couldn't find my room the first time he tried. Eventually we did find it.
The service was good and all of the staff I came in contact with were polite and helpful. The area in the immediate vicinity did not really have much to offer but was also free of beggars, which is always a relief. The bed was comfortable and I slept well. There was a lovely outdoor swimming pool which looked very inviting since the weather was warm and nice. However, I never had the time to use it.
The hotel offered a free shuttle service to and from the Sandton shopping centre, which I never used. All in all, it was a comfortable stay at a hotel a fifteen-minute walk from the Sandton shopping centre and the Gautrain station, which has a train link to Tambo international airport.
av Leif O.
Rent och snyggt i trevlig miljö
Inskickad 11 feb. 2017 på HotelsMycket bra och god mat
Kommentar från Hotellmanagement
15 aug. 2017 av Katherine, Hotellmanagement
Dear GUEST,
Thank you very much for your review on ‘Expedia’, of your recent stay at our hotel. Your feedback is extremely valuable to our team.
As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Kind regards
Tessa Hovell
Guest Relations Officer & Marriott Champion
av en verifierad resenär
Finns allt på bekvämt avstånd.
Inskickad 15 dec. 2016 på HotelsBra klassiskt hotell med fina trädgårdar och pol områden alldeles intill Sandton City och Mandela Square. Skön avkoppling efter affärsmöten runt om i Sandton.
Kommentar från Hotellmanagement
15 aug. 2017 av Katherine, Hotellmanagement
Dear GUEST,
Thank you very much for your review on ‘Expedia’, of your recent stay at our hotel. Your feedback is extremely valuable to our team.
As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Kind regards
Tessa Hovell
Guest Relations Officer & Marriott Champion
av Solveig från Stockholm
Kanonläge!
Inskickad 6 aug. 2016 på HotelsVäldigt trevligt hotell som ligger på kort promenadavstånd från Mandela. square med många bra restauranger och mycket shopping.
Hotellet har även en trevlig pool om man hinner med det. Tyvärr så hann inte vi använda den.
Supertrevlig service!
Kommentar från Hotellmanagement
15 aug. 2017 av Katherine, Hotellmanagement
Dear GUEST,
Thank you very much for your review on ‘Expedia’, of your recent stay at our hotel. Your feedback is extremely valuable to our team.
As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Kind regards
Tessa Hovell
Guest Relations Officer & Marriott Champion
av Ingvar från Stockholm
A good priced mid-range hotel
Inskickad 20 maj 2016 på HotelsExcellent mid-range hotel that is struggling to be on the top, working really hard. The floors look as if polished daily, the rooms are clean (I stayed in two different) and felt fresh. The hotel consists of several building tied together so it is a bit of a maze with swimming pools in-between, which gives a nice familiar feeling. The restaurant was good, a decent selection of tasty food and the personnel really friendly and quick to help you in any way. The hotel is within quick walking distance of the Sandton Convention Center, as well as the Mandela Square Shopping Center. An excellent choice if you have business in the Sandton area and want to have something either cheaper than the convention center hotels or just enjoy a short evening walk to your hotel after having had dinner.
Kommentar från Hotellmanagement
15 aug. 2017 av Katherine, Hotellmanagement
Dear GUEST,
Thank you very much for your review on ‘Expedia’, of your recent stay at our hotel. Your feedback is extremely valuable to our team.
As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Kind regards
Tessa Hovell
Guest Relations Officer & Marriott Champion
av Jens från Malmö
OK men inte mer.
Inskickad 15 mars 2016 på HotelsHotellet ligger i ett ganska tråkigt område. Du behöver åka taxi till det mesta. Väldigt bra steakhouse granne med hotellet som rekommenderas. Poolerna var dåligt skötta.
Kommentar från Hotellmanagement
15 aug. 2017 av Katherine, Hotellmanagement
Dear GUEST,
Thank you very much for your review on ‘Expedia’, of your recent stay at our hotel. Your feedback is extremely valuable to our team.
As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Kind regards
Tessa Hovell
Guest Relations Officer & Marriott Champion
av Per-Anders
Trevligt hotell
Inskickad 25 nov. 2015 på HotelsBra läge och mysigt hotell. Mycket trevlig personal, och bra service.
Kommentar från Hotellmanagement
14 maj 2016 av Nozipho, Hotellmanagement
Dear Per - Anders
Thank you for taking the time to write you positive feedback on ‘Expedia.
This is very much appreciated.
We look forward in welcoming you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & TEAM
av Lena Asa från Goteborg
Ground floor room damaged by damp
Inskickad 8 dec. 2014 på HotelsBefore our arrival we had made reservations and paid for two rooms (same reservation no.). At our arrival, they could only find one reservation. After some 15 minutes waiting they said our reservation had been found and we got a room. Things like that can happen, and they solved it, which is fine. However, when we got to the room it was on the ground level and damaged by damp with a strong distinct smell, even with the windows open (on arrival). We asked for a room change to a higher floor which was no problem, and that room was OK. But you'd think no hotel should want to put their guests in a room like the first on in the first place. If you stay there, ask for a room on one of the upper floors.
The hotel is a business hotel. It was nice enough, and the staff helpful and friendly.
A small minus on the service was that the concierge wanted to sell us an expensive package when we asked about a visit to the apartheid museum. The package (taxi + tickets) was approx. x2 in price than paying for a taxi (booked by the hotel) and tickets to the museum separately, which we ended up doing.
The hotel is OK for 1-2 nights. It's got two swimming pools and a nice garden court. However, if we go to J-burg again, we would choose a different hotel.
Kommentar från Hotellmanagement
21 maj 2016 av Nozipho, Hotellmanagement
Dear Lena Asa
Thank you for your feedback,
On behalf of the TEAM I would like to apologise for the reservation mishap. Kindly note that that all our rooms have been refurbished therefore I can assure you will not have the same experience you had on your previous stay.
Please accept our sincere apology, as your experience certainly does not reflect the high service standard we are usually proud to offer.
We look forward to welcome you back again soon.
Kind regards,
Jörg Zwinscher
General Manager & TEAM
