Baseras på 963 verifierade recensioner
4,3 Städning
4,3 Service och personal
4,2 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 7 feb. 2024 på Expedia
Hotel was clean,friendly staff. great breakfast options. Good location. Pillows were too soft and the a/c in 324 was extremely noisy. didnt sleep for 2 nts. didnt make sense to change rooms for 1 nt. would stay again.
Kommentar från Hotellmanagement
10 feb. 2024 av Danielle P - Customer Care Specialist , Hotellmanagement
Thank you for completing this survey, Leanna. We do appreciate you sharing your experience. I am sorry to hear your stay wasn't the most comfortable and you didn't get any sleep. We want to makes things right for you so please contact the hotel directly when you get a chance. I hope this doesn't discourage you from booking with us.
av en verifierad resenär
Inskickad 7 feb. 2024 på Expedia
It was ok but bed way too soft. There was no bath mat and tub very slippery. Would have been nice to have to have had the option of another towel.
The staff all very friendly especially Rachel at front desk.
Kommentar från Hotellmanagement
7 feb. 2024 av Rachel H. General Manager, Hotellmanagement
Hi Frances! Sorry to hear that the bed was not to your liking. Anytime you need an extra towel, you just let us know. We can't wait to see you again.
av en verifierad resenär
Inskickad 6 feb. 2024 på Expedia
Outstanding stay.
Kommentar från Hotellmanagement
7 feb. 2024 av Rachel H. General Manager, Hotellmanagement
Thanks for the 5 out of 5 Jason. See you in Pembroke Pines again soon.
av en verifierad resenär
Inskickad 5 feb. 2024 på Expedia
Kommentar från Hotellmanagement
22 mars 2024 av Danielle P - Customer Care Specialist , Hotellmanagement
Thank you Jennifer for taking the time out to answer this survey. We are so glad to know that you enjoyed your stay at our Pembroke Pines location. We would love to have you back soon.
av en verifierad resenär
Inskickad 2 feb. 2024 på Expedia
The Handicapped rooms are close to the front desk.
The Staff is exceptional in meeting my needs.
Had to get to Hotel early to get Handicapped parking to the front door.
Kommentar från Hotellmanagement
2 feb. 2024 av Danielle P - Customer Care Specialist , Hotellmanagement
Thank you Marita for completed this survey. We appreciate you for giving us a 5 star. I'm happy to hear that our team treated you well and accommodated all your needs. We are delighted to know that you enjoyed your stay with us. We hope you continue booking with us.
av en verifierad resenär
Inskickad 31 jan. 2024 på Expedia
Staff was very friendly.
Kommentar från Hotellmanagement
2 feb. 2024 av Danielle P - Customer Care Specialist , Hotellmanagement
Thank you for rating us a 5 star, Robin. We appreciate you taking the time out to complete this survey. I'm happy to hear how friendly our team was during your stay. Our focus is to always make sure our guest are comfortable from the day they arrive until the day the depart. We hope you continue booking with us.
av en verifierad resenär
Inskickad 29 jan. 2024 på Expedia
Excellent!
Kommentar från Hotellmanagement
29 jan. 2024 av Danielle P - Customer Care Specialist , Hotellmanagement
Thank you for our 5 star rating , Julito. I'm happy to know your stay was excellent and hope you continue to book with us the next time you're in town.
av en verifierad resenär
Inskickad 29 jan. 2024 på Expedia
Kommentar från Hotellmanagement
2 feb. 2024 av Danielle P - Customer Care Specialist , Hotellmanagement
Thank you for rating us a 5 star, Syndia. We hope you continue booking with us.
av en verifierad resenär
Inskickad 28 jan. 2024 på Hotels
Kommentar från Hotellmanagement
29 jan. 2024 av Danielle P - Customer Care Specialist , Hotellmanagement
Thank you for taking the time out to complete a review , Jeremy. We see you rated us a 6 out of 10. I'm hoping everything went well with your stay. If there' s anything we could've done differently please contact us directly for we would love to fix it.
av en verifierad resenär
Inskickad 25 jan. 2024 på Expedia
Kommentar från Hotellmanagement
29 jan. 2024 av Danielle P - Customer Care Specialist , Hotellmanagement
We appreciate your 5 star rating, Pamela. It makes us feel good to know your stay was enjoyable. Never forget to take advantage of our complimentary breakfast.
