Baseras på 933 verifierade recensioner
3,5 Städning
4,1 Service och personal
3,7 Rummets bekvämlighet
3,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 26 jan. 2024 på Expedia
Kommentar från Hotellmanagement
29 jan. 2024 av Guest Relations Management, Hotellmanagement
Hi Diana!Your feedback means the world to us, and we're delighted to know you had a fantastic experience during your stay. While we didn't receive specific comments, we're overjoyed that you found everything to your satisfaction. Our team works tirelessly to create memorable moments, and it's rewarding to see those efforts reflected in your rating. Should you ever have the opportunity to share more details about your stay, we'd love to hear them. Until then, thank you for choosing us, and we look forward to welcoming you back for another remarkable stay!
av en verifierad resenär
Inskickad 26 jan. 2024 på Expedia
Kommentar från Hotellmanagement
29 jan. 2024 av Guest Relations Management, Hotellmanagement
Dear Amanda,We genuinely appreciate your input, and we're sorry to learn that your experience did not meet your expectations, as reflected in your 2 out of 5 rating. We understand that you chose not to provide specific comments, but we sincerely apologize for any shortcomings you may have encountered during your stay. Our commitment is to ensure every guest has a positive and comfortable experience, and we regret that we may have fallen short in delivering that to you. If you would be willing to share more details about your concerns, it would be immensely helpful for us to address and improve upon the issues you faced. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.
av en verifierad resenär
Inskickad 25 jan. 2024 på Hotels
Kommentar från Hotellmanagement
27 jan. 2024 av Manager, Hotellmanagement
Hello Deanna,We're sorry to hear that your recent stay with us was not up to your expectations. We value your feedback and would love to hear more about your experience so that we can address any concerns. Please reach out to us directly so we can ensure your next stay with us is a more pleasant one.
av en verifierad resenär
Inskickad 24 jan. 2024 på Expedia
Easy check in, the evening associate was very helpful, wish i would have gotten his name.
Kommentar från Hotellmanagement
25 jan. 2024 av Guest Relations Management, Hotellmanagement
Hi Donna!We're pleased to hear about your easy check-in and the friendly support offered by our nighttime staff! It warms our hearts to know that one of our team members had a good influence on your stay. Although you didn't receive their name, we'll make sure to send along your good thoughts. We are delighted to have contributed to your excellent experience, and we look forward to welcoming you again for another terrific stay. Your input is vital, and we hope to exceed your expectations again in the future.
av en verifierad resenär
Inskickad 24 jan. 2024 på Expedia
Well kept, small, clean and the price was right. Several options for eating within five minutes from the hotel. Will stay here again.
Kommentar från Hotellmanagement
24 jan. 2024 av Guest Relations Management, Hotellmanagement
Hi Robert!We appreciate you sharing your thoughts on your recent stay. It brings us immense joy to hear that you found our hotel well-kept, small yet charming, and of course, spotlessly clean. We're even more delighted to know that our pricing aligned perfectly with your expectations. It's fantastic that you had an array of dining options within a mere five-minute stroll from our doorstep – we always strive to ensure our guests have the best local experiences.We can't wait to welcome you back for another delightful stay! If there's anything specific you loved or anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels until we have the pleasure of hosting you again!
av en verifierad resenär
Great trip
Inskickad 20 jan. 2024 på HotelsThe staff was wonderful. Very kind and friendly! My child had a blast jn the pool. I thought it was a bit cold, but e had a great time. The beds were comfortable and the breakfast was good. The shower would t cut all the way off thought so it could use a little maintenance. Over all we were very happy with our stay.
Kommentar från Hotellmanagement
22 jan. 2024 av Guest Relations Management, Hotellmanagement
Dear Robynn, What a delight it is to read about your fantastic experience during your recent stay with us! We're thrilled to hear that you and your child had a blast in the pool – there's nothing better than seeing our guests enjoy themselves. It warms our hearts to know that our staff's kindness and friendliness left a positive impression on you. We're also glad you found the beds comfy and enjoyed a good breakfast to kickstart your day. Your feedback regarding the shower is invaluable, and rest assured, we'll address the issue promptly. We appreciate you choosing our hotel, and we can't wait to welcome you back for another wonderful stay!
av en verifierad resenär
Stay elsewhere.
Inskickad 19 jan. 2024 på HotelsThe place is VERY worn and old. The carpets in lobby and stairs were covered iwith stuff our entire visit. The breakfast was inadequate. Some white bread. Broken pancake machine. And biscuits and gravy of a questionable color. Limited lights in room and filfy carpet down the hallway. Not worth price at all.
Kommentar från Hotellmanagement
20 jan. 2024 av Manager, Hotellmanagement
Hello Lynne,Thank you for sharing your feedback with us. We apologize for any inconveniences you may have experienced during your stay. We appreciate your observations and will certainly address them with our team for further improvement. We value your insights and hope to provide a better experience in the future.
av en verifierad resenär
Inskickad 17 jan. 2024 på Expedia
Bedding was clean. Thanks. The place itself is very tired. Paint pealed off room wall. Chair leather all cracked with stuffing coming out. The place is so tired it should be dead
Kommentar från Hotellmanagement
17 jan. 2024 av Guest Relations Management, Hotellmanagement
Dear Ralph,We sincerely appreciate your acknowledgment of our clean bedding and apologize for the condition you encountered during your stay. We're truly sorry to hear about the peeling paint on the room wall and the worn-out chair with cracked leather. Your concerns are valid, and we assure you that we take them seriously. Our team is actively working on addressing these issues to enhance the overall experience for our guests. We understand the importance of a well-maintained environment, and your insights help us in our continuous efforts to improve. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.
av en verifierad resenär
Just so so
Inskickad 15 jan. 2024 på HotelsNeed some upgrades bed very hard
Kommentar från Hotellmanagement
16 jan. 2024 av Guest Relations Management, Hotellmanagement
Dear Sara, We truly value your input and apologize for any inconvenience you experienced during your stay. We understand that the firmness of the bed did not meet your expectations, and we sincerely apologize for any discomfort caused. Your comments are invaluable to us, and we will certainly take them into consideration as we continually strive to enhance our guests' experiences. We appreciate your honesty and hope to have the opportunity to welcome you back in the future, providing you with a more comfortable and enjoyable stay.
av en verifierad resenär
Inskickad 14 jan. 2024 på Expedia
Room was clean, staff was pleasant and knowledgeable. Great safe parking. Good breakfast. Really enjoyed my stay!
Kommentar från Hotellmanagement
15 jan. 2024 av Guest Relations Management, Hotellmanagement
Hi Derek,Thank you so much for taking the time to share your delightful feedback! We're thrilled to hear that you had a fantastic stay with us. It warms our hearts to know that you found your room to be clean, our staff pleasant and knowledgeable, and that our parking facilities provided you with a sense of security. It's always wonderful to hear that our efforts to make our guests feel comfortable are paying off. We're especially glad you enjoyed the breakfast – we believe a good morning sets the tone for the day. Your positive comments inspire us to continue providing exceptional service. We can't wait to welcome you back for another enjoyable experience in the future!
