Baseras på 1 003 verifierade recensioner
4,5 Städning
4,1 Service och personal
4,3 Rummets bekvämlighet
4,5 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Tidy and clean but noisy
Inskickad 26 juni 2023 på HotelsGood location and convinient if you need to catch a train. A little bit noisy if you get your windows at the street. Not so comfortable beds and hard to get access to the wifi.
av en verifierad resenär
Cheap and convenient
Inskickad 27 okt. 2021 på HotelsVery close to the Vienna main station. The room was clean and had a kitchen, so it was convenient. Bad wifi connection is just a bad point.
Kommentar från Hotellmanagement
2 feb. 2022 av Marko, Hotellmanagement
Thank you very much for your visit and for taking the time to review your stay at SMARTMENTS Business Wien Hauptbahnhof. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the best service possible. Your opinion matters to us. Thank you very much for your good ratings in nearly all categories.
I do acknowledge, however, that there is still “room for improvement” in regards of WIFI. Please be assured that this particular issue is already being addressed and discussed within our local team and that we will try our best to improve in this area even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied.
All the best from Vienna
Marko
Front Office Manager
av en verifierad resenär
Bra
Inskickad 20 okt. 2021 på HotelsRent och snyggt, lite svårt att komma in vid ytterdörren och sen lite komplicerad incheckning. Annars jättebra.
Kommentar från Hotellmanagement
2 feb. 2022 av Marko, Hotellmanagement
Thank you very much for your visit and for taking the time to review your stay at SMARTMENTS Business Wien Hauptbahnhof. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the best service possible. Your opinion matters to us. Thank you very much for your good rating.
I do acknowledge, however, that there is still “room for improvement” in regards of the check-in process. Please be assured that we are constantly working on it and try to make it easier for our guests to check.in, even though we are not on site. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied.
All the best from Vienna
Marko
Front Office Manager
av en verifierad resenär
Inskickad 10 mars 2020 på Hotels
Väldigt fräscha rum lite krångligt när vi kom sent att komma in men har man bara sitt reservations nummer så går det smidigt. Läget är helt perfekt precis vid Hauptbahnhof där man tar tåget in till city.
Kommentar från Hotellmanagement
12 mars 2020 av Your SMARTments business team, Hotellmanagement
Dear Jan Peter. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
av en verifierad resenär
Bra weekendhotell
Inskickad 2 mars 2020 på HotelsPerfekt boende för folk som vill bo fräscht men kanske inte planerat att tillbringa så mycket tid på hotellet. Rent och i bra skick för ett bra pris.
Kommentar från Hotellmanagement
5 mars 2020 av Sincerely, SMARTments Wien Team, Hotellmanagement
Dear traveler,
thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.
av en verifierad resenär
Nära till allt
Inskickad 12 sep. 2019 på HotelsBra att ha tillgång till pentry. Bra restauranger i området. Ett par minuters promenad till tåg, tunnelbana, buss och spårvagn med förbindelser till hela Wien. Med tåget tar du dig lättvindigt tilt flygplats och andra destinationer i Österrike. Mycket prisvärt även om trafiken sätter i gång ganska tidigt om morgonen. Promenadavstånd till Wiens innerstad.
av en verifierad resenär
Inskickad 20 juli 2019 på Hotels
Varmt på rummet och oengegerad personal.
Kommentar från Hotellmanagement
22 juli 2019 av Front Office Team, Hotellmanagement
Thank you for your important feedback and for bringing this issue to our attention. We will take these moments into consideration so that we can improve in the future.
kind regards
av en verifierad resenär
Inskickad 6 juli 2019 på Hotels
av en verifierad resenär
Inskickad 24 maj 2019 på Hotels
Kommentar från Hotellmanagement
24 maj 2019 av Front Office Team, Hotellmanagement
Thank you for your amazing feedback.
We are happy to hear that you were satisfied with your stay with us & hope to welcome you again in Vienna.
With best regards,
av en verifierad resenär
Gör det själv.
Inskickad 21 maj 2019 på HotelsGanska litet rum med matplats för två. Tv med många kanaler, wi-fi. Minimal kök som dock hade en god utrustning. Ligger in till Centralstation, där livsmedelsbutik också finns. Tyst och lugnt. Man får ingen service på rummet under tiden = bädda själv varje dag. Frukost tillagar man på rummet, finns inte på hotellet.
Kommentar från Hotellmanagement
24 maj 2019 av Front Office Team, Hotellmanagement
Thank you for your important feedback.
We are happy to hear that you were satisfied with your stay with us & hope to welcome you again in Vienna.
With best regards,
