Baseras på 967 verifierade recensioner
4,5 Städning
4,4 Service och personal
4,4 Rummets bekvämlighet
4,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 10 aug. 2023 på Hotels
Kommentar från Hotellmanagement
12 aug. 2023 av The Hilton Vienna Danube Waterfront Team, Hotellmanagement
Dear Andreas,thank you for scoring us 10 from 10 on Hotels.com.Best regards
av en verifierad resenär
Inskickad 30 juli 2023 på Hotels
Kommentar från Hotellmanagement
31 juli 2023 av Hilton Vienna Danube Waterfront Team, Hotellmanagement
Ahoi Ella,thank you very much for your rating.With kind regards,Your Hilton Vienna Danube Waterfront Team
av en verifierad resenär
Inskickad 27 juni 2023 på Hotels
Fantastiskt läge utmed Donau och en suverän frukost!
Kommentar från Hotellmanagement
31 juli 2023 av Hilton Vienna Danube Waterfront Team, Hotellmanagement
Ahoi Johan,great to read that you especially enjoyed our rich buffet breakfast and our beautiful location.Hoping to see you again!With kind regards,Your Hilton Vienna Danube Waterfront Team
av en verifierad resenär
Inskickad 22 juni 2023 på Hotels
Var på fotboll och hotellet låg runt hörnet från Ernst-Happel Stadion. Trevligt liten pool bredvid Donau, dock dåligt med kvällssol. Tunnelbanan ligger tvåhundra m bort om man inte vill åka taxi.
Kommentar från Hotellmanagement
24 juni 2023 av The Hilton Vienna Danube Waterfront Team, Hotellmanagement
Dear SigfridThank you very much for taking the time to share your comment with hotels.com. We are very pleased to see that you had a good stay and hope that the football match was also to your satisfaction.Best regards
av en verifierad resenär
4 ppl booking but only 2 sets.
Inskickad 1 maj 2023 på HotelsWe were 4 ppl staying in a room for 4 ppl. Upon arrival we had only sets (towels, shower equipment, glasses, cups, tea(?) for 2 ppl. Had to ask for extra which they provided us with without complaint. It would have been nice to just have this as we arrived so late due to our flight being cancelled.
Kommentar från Hotellmanagement
3 maj 2023 av Your Hilton Vienna Danube Waterfront Team, Hotellmanagement
Ahoi Anonymous.thank you very much for your feedback. We sincerely apologise for the waiting time until you received all iteams for 4 people. Your feedback has been forwarded to our Housekeeping Manager as the described does in no way reflect the high service we wish to provide to our guests.With kind regards,Your Hilton Vienna Danube Waterfront Team
av en verifierad resenär
Inskickad 1 maj 2023 på Hotels
Kommentar från Hotellmanagement
3 maj 2023 av Your Hilton Vienna Danube Waterfront Team, Hotellmanagement
Ahoi Mans,with pleasure we read that you had a fantastic stay with us and would be delighted welcoming you back with us in the near future.With kind regards,Your Hilton Vienna Danube Waterfront Team
av en verifierad resenär
Don't stay on the city side of the hotel!!!
Inskickad 9 jan. 2023 på HotelsOne night in Vienna during a long stopover. We were located on the city side of the hotel and all the windows were vissling all night long. We talked to the hotel management and they seem to be aware of the problem.
Kommentar från Hotellmanagement
10 jan. 2023 av Hilton Vienna Danube Waterfront Team , Hotellmanagement
Ahoi Mathias,thank you for taking the time to review your recent stay with us. It is unfortunate to read that your experiences to our property were disappointing and we regret that your stay has not met your expectations. Our hotel offers different room categories with different views and our reservations team will be happy to assist you during a future reservation to find the room category that best meets your needs.We would love to have the chance to welcome you again!Sincerely,Your Hilton Vienna Danube Waterfront Team
av en verifierad resenär
Inskickad 9 jan. 2023 på Expedia
Kommentar från Hotellmanagement
3 maj 2023 av Hilton Vienna Danube Waterfront Team, Hotellmanagement
Ahoi Magnus,thank you for your feedback.With kind regards,Your Hilton Vienna Danube Waterfront Team
av en verifierad resenär
Inskickad 9 aug. 2022 på Hotels
Bra frukost. Städningen var dålig. Spindlar och damm på rummet varje dag. Det var 30°C när vi var där och det klarade inte rummets AC. Personalen kom med fläktar men det räckte inte så det blev några riktigt varma nätter.
Kommentar från Hotellmanagement
4 okt. 2022 av Hilton Vienna Danube Waterfront Team, Hotellmanagement
Ahoi Andreas,great to read that you enjoyed your rich breakfast.At the same time we deeply regret to read that we could not fulfill all your expectations and therefore sincerely apolgise. We have forwarded your feedback to the respective department heads.With kind regards,Your Hilton Vienna Danube Waterfront Team
av en verifierad resenär
Inskickad 25 juli 2022 på Hotels
Kommentar från Hotellmanagement
4 okt. 2022 av Hilton Vienna Danube Waterfront Team, Hotellmanagement
Ahoi Mariana,great to read that you enjoyed your stay with us.Hoping to see you again in the near future.With kind regards,Your Hilton Vienna Danube Waterfront Team