Baseras på 913 verifierade recensioner
4,2 Städning
4,2 Service och personal
4,2 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 5 jan. 2020 på Expedia
Kommentar från Hotellmanagement
7 jan. 2020 av Capital Hilton Team, Hotellmanagement
Thank you for choosing Capital Hilton and taking the time to send us your feedback. We are excited to hear you had a wonderful stay with us!
Hope to see you back soon!
av en verifierad resenär
Inskickad 22 dec. 2019 på Hotels
Hotellet är i bra skick, och vi fick ett stort rum. Frukostbuffén har det man förväntar sig på en bättre buffé. Personalen var trevlig. Valet parkeringen var väldigt dyr, men man står gratis på gatan under natten och det finns flera parkeringsgarage i närheten där man parkerar bilen för 10-15$ för en hel dag.
Hotellet ligger på ca 5 min promenad från vita huset.
av en verifierad resenär
Better Than You'd EVER expect
Inskickad 15 jan. 2024 på HotelsI'm tired of business travel, not all that fond of DC, and the weather was fn awful. With all this noted, the Cap Hilton kept me safe, warm, and comfortable. Plus, on the insane scale of rates, it was a bit of a bargain.
Kommentar från Hotellmanagement
16 jan. 2024 av Alicia, Hotellmanagement
Thank you so much for your feedback, Hope to see you again in the future.
av en verifierad resenär
Inskickad 13 jan. 2024 på Expedia
Kommentar från Hotellmanagement
14 jan. 2024 av Alicia, Hotellmanagement
Thank you so much for your feedback, we can't wait to see you again in the future.
av en verifierad resenär
Excelente hotel con localización
Inskickad 12 jan. 2024 på HotelsExcelente localización, se encuentra cerca de todo. El trato es de excelencia y la limpieza es espectacular. 100% recomendado.
Kommentar från Hotellmanagement
13 jan. 2024 av Alicia, Hotellmanagement
Thank you so much for your feedback, can't wait to see you again in the future.
av en verifierad resenär
Good
Inskickad 9 jan. 2024 på HotelsI stayed for 2 nights. The room was spacious and clean, and the bed and pillows were comfortable. However, the bathtub was blocked, causing slow drainage. It would be great to have breakfast included in the booking.
Kommentar från Hotellmanagement
11 jan. 2024 av Paolo P., GM, Hotellmanagement
Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful time with us at our property, and were able to make the most of your stay. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. I imagine that my colleagues looked after your every need, and I will ensure your kind rating are shared with all of the team across the hotel. We all look forward to welcoming you back again very soon.Regards, Paolo P., GM
av en verifierad resenär
Inskickad 8 jan. 2024 på Expedia
Service terrible had me on hold for literally 2 hours its been 7 days and I STILL DO NOT HAVE MY DEPOSIT BACK
Kommentar från Hotellmanagement
11 jan. 2024 av Paolo P., GM, Hotellmanagement
Thank you Jared for taking the time to review your stay. Your feedback regarding the deposit, which merely acts as a guarantee towards any incidentals charged to the room are also appreciated, though as you will find, this is a typical practice of most hotels throughout the area. We trust you found that this deposit was refunded promptly upon departure and hope that this surprise will not stop you from visiting with us again.Regards, Paolo P., GM
av en verifierad resenär
Inskickad 3 jan. 2024 på Expedia
Kommentar från Hotellmanagement
11 jan. 2024 av Paolo P., GM, Hotellmanagement
We appreciate you taking the time to share your feedback with us after your recent stay. Your rating is crucial in helping us maintain our high standards of service. While we strive to provide an exceptional experience, it appears we fell short and caused you some frustration. Our objective is to provide a welcoming, comfortable, and tailored experience, and we will take your feedback into account to improve our services for all our guests. We hope to have the opportunity to demonstrate the exceptional amenities and services we offer in the future.Regards, Paolo P., GM
av en verifierad resenär
Inskickad 3 jan. 2024 på Expedia
Beautiful corner room.
Kommentar från Hotellmanagement
11 jan. 2024 av Paolo P., GM, Hotellmanagement
I’m thrilled that you were able to truly enjoy our hotel. We were so happy to read that your experience with us was nothing short of spectacular as our attentive team strives to grant all of our guests’ wishes. It warms us to know that their doting hospitality was appreciated and that you truly enjoyed all aspects of your stay. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great stay.Regards, Paolo P., GM
av en verifierad resenär
Inskickad 2 jan. 2024 på Expedia
Great trip
Kommentar från Hotellmanagement
7 jan. 2024 av Paolo P., GM, Hotellmanagement
Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, Paolo P., GM
