Baseras på 1 290 verifierade recensioner

4,1 av 5
100% rekommenderar det här hotellet
4,5 Städning
4,2 Service och personal
4,4 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
4 av 5
av en verifierad resenär

Inskickad 11 dec. 2023 på Hotels
Bra läge om man vill se capitol mm. Riktigt bra kaffe i korridoren. Om man vill äta frukost rekommenderar vi Philips café som ligger runt hörnet.
Kommentar från Hotellmanagement
12 dec. 2023 av Matt Sommers, General Manager, Hotellmanagement
Good day Henrik,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
5 av 5
av en verifierad resenär

Inskickad 16 juli 2023 på Hotels
Hotell med lite mer modern stil än de flesta amerikanska hotell. Lite lyxig känsla även om finishen kanske inte alltid var den bästa. Bra läge och väldigt bra med poolen när det är varmt!
Kommentar från Hotellmanagement
18 juli 2023 av Matt Sommers, General Manager, Hotellmanagement
Good day Rose-Marie,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
5 av 5
av en verifierad resenär

Inskickad 20 juni 2022 på Hotels
Fantastisk pool på taket,bästatänkbara läget med gångavstånd till vita huset och granne med Capitolium bra restaurang
Kommentar från Hotellmanagement
20 juni 2022 av Matt Sommers, Hotellmanagement
Good day Tomas, Thank you so much for rating your recent stay at Yotel Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington. We hope to see you again soon! In service, Matt Sommers, General Manager
3 av 5
av en verifierad resenär

Not a 4 star hotel in DC

Inskickad 10 juni 2022 på Hotels
Sorry to say this 4star feels much less-star. Check-in service sucks, and theyve charged my son an extra 3 nights but all was paid by me already. And theyve keept the money already a week both the deposit of 250 and the charge of a room he shouldnt pay 550 usd. When will they release it???? Still waiting. And who doesnt need 750 usd on their vacation thats blocked by the hotel. Room is way too small and hotel should consider buying other under sheets, since now everything is sliding away from the bed. Location is perfect the only thing 4 star.
Kommentar från Hotellmanagement
10 juni 2022 av Matt Sommers, Hotellmanagement
Good day Tiina, Thank you for choosing to stay at Yotel Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. This situation is deeply regrettable and we want to make sure it gets resolved to your satisfaction. Please reach out to our Director of Mission Control, Anthony, by contacting the hotel directly so we can look into your account and take necessary steps to resolve it for you. We hope you will give us another opportunity to earn your business in the future. In service, Matt Sommers, General Manager
2 av 5
av en verifierad resenär

Inskickad 27 maj 2022 på Hotels
Kommentar från Hotellmanagement
27 maj 2022 av Matt Sommers, Hotellmanagement
Good day Martin, Thank you so much for rating your recent stay at Yotel Washington DC. We are sorry to see such a low score and were hoping you would be willing to share with us what we could have done to earn a 10 out of 10 for your stay. If convenient, I would love to discuss your experience with you directly so we can attempt to make it right. Please reach out to me at the hotel if you would like to discuss your experience. We hope you will give us an opportunity to earn your business again in the future. In service, Matt Sommers, General Manager
3 av 5
av en verifierad resenär

Inskickad 20 jan. 2024 på Expedia
The room I had was great I love the luxury vinyl plank floors and area rug under the bed, I was financially surprised at a add on fee of $35/day above my prepaid stay for facility fee,, When I went to leave to the airport my auto dead bolt wouldn't unlock and I waited 30 minutes before they used a crowbar to stretch the frame of the door to let me out,, I almost missed my plane.
Kommentar från Hotellmanagement
23 jan. 2024 av Matt Sommers, General Manager, Hotellmanagement
Good day Berardino,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. The issue you had with your room door is a completely unexpected thing that I am glad we were finally able to resolve for you. This has never happened before and we are researching to make sure it doesn't happen again in the future. If your confirmation did not explain the nightly facility fee payable at the hotel, we will gladly work with you to resolve that situation as well.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
5 av 5
av en verifierad resenär

Inskickad 18 jan. 2024 på Hotels
Kommentar från Hotellmanagement
19 jan. 2024 av Matt Sommers, General Manager, Hotellmanagement
Good day James,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
5 av 5
av en verifierad resenär från Chicago

Inskickad 17 jan. 2024 på Expedia
Staff were incredibly friendly and helpful.
Kommentar från Hotellmanagement
19 jan. 2024 av Matt Sommers, General Manager, Hotellmanagement
Good day Tim,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
4 av 5
av en verifierad resenär

Daily facility fee

Inskickad 16 jan. 2024 på Hotels
Everything was good, but I DO NOT understand the daily "mandatory" 30 plus dollars facility fee... why isn't it icluided in the room rate? And what exactly does an "off site fee" means?
Kommentar från Hotellmanagement
17 jan. 2024 av Matt Sommers, General Manager, Hotellmanagement
Good day Rodrigo,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Our facility fee bundles a curated list of amenities as well as exclusive discounts to area attractions and tours. Additionally, we recently added a 10 food and beverage credit within this fee as well so you can sample some of our amazing food and cocktails at our restaurant Art and Soul. I am concerned about the off site fee you reference which I am unfamiliar with. If you could provide some insight into this, I would be greatly appreciative so I can figure out what happened and ensure it is resolved for future guests. Please reach out to me directly if you are interested.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
1 av 5
av en verifierad resenär

Inskickad 16 jan. 2024 på Hotels
Charges for early check in and late check out. Felt like flying on spirit airlines
Kommentar från Hotellmanagement
17 jan. 2024 av Matt Sommers, General Manager, Hotellmanagement
Good day Yeeng,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
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