Baseras på 150 verifierade recensioner
4,5 Städning
4,4 Service och personal
4,1 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 17 jan. 2024 på Hotels
Kommentar från Hotellmanagement
18 jan. 2024 av Shannon, Hotellmanagement
Mahalo for rating us, Alex. It was our pleasure hosting you.
av en verifierad resenär
Comfortable and Clean
Inskickad 30 nov. 2023 på HotelsStaff was very helpful. Hotel was comfortable and clean
Kommentar från Hotellmanagement
2 dec. 2023 av Shannon, Hotellmanagement
We are so happy to hear you enjoyed your accommodations and I will share your post with the staff. We appreciate you choosing to stay with us and hope to see you again in the future.
av en verifierad resenär
Inskickad 10 sep. 2023 på Hotels
Kommentar från Hotellmanagement
11 sep. 2023 av Shannon, Hotellmanagement
We are delighted to see you enjoyed you room. Mahalo for choosing The West Inn.
av en verifierad resenär
Inskickad 4 sep. 2023 på Expedia
nice stay, love the snacks they left for us, did not love that the 3 nights we were there room service did not show up or ask if we needed any towels or anything but for the most part very pleasant stay and convenient. Also thought it was a bit overpriced, $300 the night was a bit too much for not having pool and other amenities. Something i did love was the communication with the person i booked was pretty on point until the check in process, loved that texting was with fast response. Love the vintage old town feel… i would visit again! Overall pretty good experience.
Kommentar från Hotellmanagement
4 sep. 2023 av Shannon, Hotellmanagement
Mahalo for your review and for staying with us Barbara. I'm so sorry that we did not know you needed fresh towels. We can supply those upon request. I'm sorry for the confusion as I thought my text letting you know to message me if you needed anything was clear. Maybe I need to make that more clear for future guests and thank you for bringing that to my attention. We appreciate your business and glad you enjoyed the room otherwise.
av en verifierad resenär
Inskickad 30 aug. 2023 på Expedia
Ok for what I paid, decor need to be revamp /patio table served as dinnette table ...needed some type of chair/couch or something other than the bed to sit in the room. Patio was good fit. Hotel contact and direct text messages on point.
Kommentar från Hotellmanagement
4 sep. 2023 av Shannon, Hotellmanagement
Aloha Sharon. Mahalo for your review. We are working to replace the dining table and chairs in the room you were in. I wish that room was big enough for a sofa or chair but the only rooms with sofa's are the suites. We are currently working to get a new table and chairs into the unit as well. One of the prior guests accidentally damaged the table so we had to improvise and only had the outdoor table and chairs to replace it with for your stay. I'm so sorry for the inconvenience but am glad to hear you enjoyed your stay otherwise. Mahalo.
av en verifierad resenär
Inskickad 30 juli 2023 på Expedia
Kommentar från Hotellmanagement
31 juli 2023 av Shannon, Hotellmanagement
We are so happy you enjoyed your stay and hope to see you again one day. Mahalo for choosing to stay with us and safe travels.
av en verifierad resenär
Inskickad 21 juni 2023 på Expedia
Nice location. Very short stay, night. Only issue was the coffee maker didn’t work,boohoo for me ha ha. Otherwise thumbs up. Shannon very helpful
Kommentar från Hotellmanagement
21 juni 2023 av Shannon, Hotellmanagement
Aloha Chris and I will have a look at the coffee maker that was in your room and have it replaced if we can get it working. I really appreciate the feedback and glad you enjoyed the room otherwise. We appreciate your business.
av en verifierad resenär
Inskickad 12 juni 2023 på Ebookers
Die Unterkunft ist perfekt gelegen, um tagsüber den Waimea Canyon zu besuchen und am Abend den Sonnenuntergang vom Pier aus anzuschauen. In Gehdistanz gibt es zudem einen Supermarkt und ein leckeres Steakhouse. Das Hotelzimmer war sehr geräumig, absolut sauber und komplett eingerichtet. Zudem war das Personal überaus freundlich, zuvorkommend und hilfsbereit. Ein rundum super Aufenthalt!
Kommentar från Hotellmanagement
18 juni 2023 av Shannon, Hotellmanagement
Aloha and mahalo for your wonderful review Dominic. We are so happy to hear you enjoyed your stay with us as well as your time on the west side of Kauai. Safe travels.
av en verifierad resenär
Inskickad 4 maj 2023 på Expedia
A real find, close to the Waimea Canyon roads. An older motor court motel, welcoming and nicely updated. Clean, quiet, with balconies and great local advice. Wi-fi, small kitchen and keyless door lock you won't forget.
Kommentar från Hotellmanagement
5 maj 2023 av Shannon, Hotellmanagement
Aloha Sarah. I'm glad we were able to accommodate you last minute and that you enjoyed your accommodations. We appreciate your business and hope you enjoyed your time while on Kauai.
av en verifierad resenär
Inskickad 1 apr. 2023 på Hotels
Kommentar från Hotellmanagement
2 apr. 2023 av Shannon, Hotellmanagement
Thank you for rating your stay with us and we are pleased to hear you enjoyed the room. Mahalo for choosing The West Inn.
