Baseras på 21 verifierade recensioner
4,4 Städning
4,1 Service och personal
4,2 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 10 sep. 2017 på Hotels
Kommentar från Hotellmanagement
16 sep. 2017
Thanks for your review. We really appreciate it.
Antonio
av en verifierad resenär
Inskickad 15 dec. 2023 på Expedia
Our apartment was located in an ancient marvelous big mansion. Wonderfully furnished apartment. I felt as if I were the only inhabitant inside that wonderful home. As if I were the sole owner!
av en verifierad resenär
Inskickad 25 aug. 2019 på Expedia
av en verifierad resenär
Inskickad 15 aug. 2019 på Expedia
Tiny shower cabin in a huge apartment. Why cant they build a bigger shower cabin? Its old and compact. Very strange layout. Regretted staying here. Definitely not worth the price we paid. Also, the gardeners mowed the lawn at freaking 0830 in the morning. Loud as hell.
Kommentar från Hotellmanagement
15 aug. 2019 av The manager, Hotellmanagement
Dear Guest,
We are really sorry to hear that you were not satisfied with us. We are surprised because the apartment we have given you is one of the most beautiful that we have and is appreciated by everyone.
As for the garden, it is common practice to maintain a park like ours and certainly not too early in the morning.
However, we take into consideration all critics to offer our guests the best service.
Kind regards.
av en verifierad resenär
Inskickad 4 aug. 2019 på Hotels
av en verifierad resenär
Tenant returns home to the apartment we were in!
Inskickad 6 aug. 2018 på HotelsEverything was fine until the long-term TENANT of the apartment we'd been given returned to HIS HOME, unlocked HIS door and barged in to find us sitting on HIS sofa, watching HIS TV , eating off HIS crockery, using HIS washing machine...etc.etc.
This created a deeply unpleasant couple of hours where the Villa staff tried to explain to him and us just why they thought it was OK to rent out someone's home out from under them. I'd be speechless if I wasn't so furious.
This is not acceptable in any level.
av en verifierad resenär från UK
Charming but disappointing
Inskickad 3 aug. 2018 på Expedia
Fördelar: The apartments are really well decorated and charming.
Nackdelar: Better aircon and better customer service would go a long way.
Plats: Long journey into Venice unless you get the direct morning bus.
We were initially allocated a family room adjacent to the reception and pool which was not a good location. The apartment had several faults and the layout was awkward. The aircon was also faulty. The woman who ran reception was excellent but the owner was very dismissive. It took a lot of persuasion to be allocated a new room, which was much better in the end. The pool is a soft-sided large paddling pool rather than a proper pool with loads of mosquitoes and wasps. Journey into Venice is more like an hour in the evening and we had to wait half an hour for our connection sat on the kerb (although the morning bus was a true 25min). The apartments are really well decorated and charming (apart from the one near reception) but better aircon and better customer service would go a long way.
Kommentar från Hotellmanagement
15 sep. 2018 av Lorenzo, Hotellmanagement
Dear scott,
Thank you for your review, this will help us to improve our services. As for the swiming pool, is as foto published on the internet which is long 15 meters and 5.30 meters wide. We are surrounded in an ancient park and it is normal that there are some bees and some mosquitoes, all the way, we do a disinfestation treatment every week . On the time of check in it was given and explained: the map of venice some names of restaurants and shops and also timetable for buses, is just enough to take the bus no.80' which comes direct to the villa from venice in only 25 mins.
We would like to remind you that our villa offers a shuttle service from and to venice in only 15 mins of time with a cost of 5 euros per person per transfer.
We thank you again and kind regards.
Rekommenderas
för allaav en verifierad resenär
Visiting Venezia
Inskickad 3 okt. 2017 på ExpediaPerfektes Preis Leistungs Verhältnis. Mit den öffentlichen Verkehrsmitteln erreicht man Venedig sehr schnell. Die Zimmer waren etwas hellhörig. Haben super dort geschlafen! Man könnte allerdings viel mehr aus der Anlage machen!
Rekommenderas
för allaav en verifierad resenär från Uk
Lovely relaxing stay outside of Venice
Inskickad 19 sep. 2017 på ExpediaThis hotel is amazing, our suite was fantastic with wooden beams and felt very homely. The grounds are lovely to walk around and then you have the option to sunbath and chill by the pool with other hotels near Venice do not offer. You can use bikes to get around and there is a good transport links to Venice. Only disadvantage is that this can take over a hour to get saint marks square and involves a bus, tram and water boat.
Kommentar från Hotellmanagement
13 sep. 2018 av Yordanos, Hotellmanagement
Dear Guest,
Thanks for your review.
av Gee
Great for families and chilling out !!!
Inskickad 3 sep. 2017 på HotelsGreat location for families, clean and friendly staff. Good cooking and cleaning facilities in apartments.
Good bus and tram routes to Venice, and has a swimming pool on-site. Ideal location for seeing Venice during the day, and chilling out in a quieter location in the evening.
Kommentar från Hotellmanagement
9 sep. 2017
Thanks for you review. We hope you can be our guests again in the future.
Antonio