Baseras på 974 verifierade recensioner
4,8 Städning
4,6 Service och personal
4,6 Rummets bekvämlighet
4,7 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Juli 2019
Inskickad 12 juli 2019 på HotelsKommentar från Hotellmanagement
16 juli 2019 av Hyatt Centric Murano Venice, Hotellmanagement
Dear Guest
thank you for this nice review! We hope to have soon the chance to welcome you back!
Leonardo Ometto
General Manager
av en verifierad resenär
Inskickad 10 apr. 2019 på Hotels
Kommentar från Hotellmanagement
11 apr. 2019 av LaGare Hotel Venezia , Hotellmanagement
We are simply happy to know we made a good first impression with you, Anna-Carin! please feel free to reach out to us if you need anything!
Leonardo Ometto
General Manager
av en verifierad resenär
Inskickad 5 mars 2019 på Hotels
Kommentar från Hotellmanagement
9 mars 2019 av LaGare Hotel Venezia , Hotellmanagement
Dear Giest, thank you for taking the time to review our hotel and share your opinion! We look forward to welcoming you soon again!
Leonardo Ometto
General Manager
av en verifierad resenär
Inskickad 28 feb. 2019 på Hotels
Kommentar från Hotellmanagement
2 mars 2019 av LaGare Hotel Venezia, Hotellmanagement
Dear Benjamin,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Leonardo Ometto
General Manager
av en verifierad resenär
Inskickad 1 feb. 2019 på Expedia
Fint Hotel, där man kan åka båt till stan. Hotellet ligger 15min båt resa tilk stsn
Kommentar från Hotellmanagement
1 feb. 2019 av LaGare Hotel Venezia, Hotellmanagement
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Leonardo Ometto
General Manager
av en verifierad resenär
Bra
Inskickad 27 aug. 2018 på HotelsTrevligt och fräscht hotell, väldigt lugnt närområde. Transfer till flygplatsen som hotellet erbjuder är inte tillgänglig tidigt på morgonen vilket är obekvämt om du har ett tidigt flyg att passa.
Kommentar från Hotellmanagement
28 aug. 2018 av LaGare Hotel Venezia - MGallery by Sofitel, Hotellmanagement
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Leonardo Ometto
General Manager
av en verifierad resenär
Inskickad 19 dec. 2023 på Hotels
Our stay was comforting and we enjoyed everything.
The staff was very helpful
Kommentar från Hotellmanagement
2 jan. 2024 av ., Hotellmanagement
Dear Praveen, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that your stay was comforting and that you enjoyed every aspect of it. It is particularly rewarding to know that our staff was able to contribute to your positive experience with their helpful assistance.We appreciate your choice to stay with us and look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Valentin RöttgerGeneral Manager
av en verifierad resenär
Inskickad 19 dec. 2023 på Hotels
Kommentar från Hotellmanagement
2 jan. 2024 av . , Hotellmanagement
Cher Billiet, Nous tenons à vous remercier d'avoir pris le temps de laisser une évaluation. Nous sommes désolés de constater que votre expérience n'a pas été à la hauteur de vos attentes. La satisfaction de nos clients est notre priorité, et nous prenons chaque retour au sérieux. Si vous avez des préoccupations spécifiques que vous aimeriez partager, n'hésitez pas à les partager. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur et de surpasser vos attentes. Cordialement, on behalf of Valentin Röttger - General Manager
av en verifierad resenär
Inskickad 9 dec. 2023 på Hotels
Everything was excellent from check in to check out. Everyone was friendly and accommodating. Rooms were clean and comfortable. Food and drinks were delicious and easy to access as there are multiple restaurants and a bar within the hotel. Couldn’t have asked for a better place to stay for my first time in Italy.
Kommentar från Hotellmanagement
18 dec. 2023 av Valentin Röttger - General Manager , Hotellmanagement
Thank you for being our guest and for this amazing 10-star rating, Janelle!We are glad to learn you had a fabulous stay at Hyatt Centric Murano Venice and we dpo hope to welcome you back very soon. Best regards,
av en verifierad resenär
Inskickad 8 dec. 2023 på Expedia
Kommentar från Hotellmanagement
7 feb. 2024 av Valentin Röttger - General Manager , Hotellmanagement
Many thanks for taking the time to review your experience. We are grateful you chose to stay with us and we are glad to learn your visit was satisfactory overall. Should you visit Murano again in the future, we would be happy to welcome you back. Best regards,