Baseras på 1 847 verifierade recensioner
3,7 Städning
4,1 Service och personal
3,8 Rummets bekvämlighet
3,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 9 okt. 2023 på Hotels
Kommentar från Hotellmanagement
9 okt. 2023 av Cam Conception-Cordova | Night Manager, Hotellmanagement
Good Day Bjorn,Thank you for your review, Bjorn! We appreciate you giving us 8 stars out of 10. We look forward to welcoming you back in the near future.
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Staff was very welcoming and efficient.
The hallways and elevator were a little dingy but the room was clean, very small but clean!
Kommentar från Hotellmanagement
30 dec. 2023 av Cam Conception-Cordova | Night Manager, Hotellmanagement
Good Day Maria,Thank you for sharing your feedback with us.We're delighted that you found our staff welcoming and efficient during your stay. Your comments regarding the hallways and elevator are duly noted, and we'll address these areas to ensure a more pleasant experience for our guests in the future.We're glad to hear that you found your room clean, despite its size. Your comfort is important to us, and we'll continue striving to provide clean and comfortable accommodations.We look forward to welcoming you back in the near future.
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
21 jan. 2024 av Cam Conception-Cordova | Night Manager, Hotellmanagement
Good Day Phyllis,We're delighted to see your perfect 5 out of 5 rating! Thank you for choosing us, and we're thrilled that you had a wonderful experience.
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Hotel was close to everything.
Kommentar från Hotellmanagement
30 dec. 2023 av Cam Conception-Cordova | Night Manager, Hotellmanagement
Good Day Kieran,Thank you for the perfect 5* rating and review. We are happy to learn that you enjoyed you stay with us and found our hotel central to everything.
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
30 dec. 2023 av Cam Conception-Cordova | Night Manager, Hotellmanagement
Good Day Alice,Thank you for the wonderful 4* review regarding your stay with us. We are happy to learn you enjoyed your stay with us and look forward to welcoming you back in the near future.
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
30 dec. 2023 av Cam Conception-Cordova | Night Manager, Hotellmanagement
Dear Autumn,Thank you for awarding us a perfect 5/5 rating!Your positive rating means a lot to us, and we're thrilled to know you had a great experience during your stay. If there's anything specific that stood out or any preferences you have for your next visit, please feel free to share.We're looking forward to welcoming you back in the near future.
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
The room was not what we were expecting, nice but I thought it would have been larger with larger beds, and cleaner, however the staff were absolutely impeccable!
I will say the breakfast cook at moxies can do a wonderful french toast but the eggs were all overcooked and something was off, staff were great however!
Kommentar från Hotellmanagement
30 dec. 2023 av Cam Conception-Cordova | Night Manager, Hotellmanagement
Good Day Melissa,Thank you for sharing your feedback regarding your recent stay with us.We regret to learn that the room size, bed, and cleanliness didn't meet your expectations. We'll review this with our housekeeping team to ensure improvements for our guests' future stays.We're thrilled to hear that our staff provided impeccable service, although we're sorry to hear about the inconsistency with the breakfast quality at Moxie's. We'll communicate this to the kitchen team to ensure a better dining experience for our guests.Your comments are appreciated, and we hope to have the chance to provide a more satisfying experience during your next visit.
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Kommentar från Hotellmanagement
30 dec. 2023 av Cam Conception-Cordova | Night Manager, Hotellmanagement
Dear Bradford,Thank you for awarding us a perfect 5/5 rating!Your positive rating means a lot to us, and we're thrilled to know you had a great experience during your stay. We're looking forward to welcoming you back in the near future.
av en verifierad resenär
Inskickad 26 dec. 2023 på Expedia
Kommentar från Hotellmanagement
26 dec. 2023 av Paul B. Director of Operations , Hotellmanagement
Dear Kevin,Thank you for staying with us. We trust your stay was most enjoyable.We look forward welcoming you back again soon.
av en verifierad resenär
Inskickad 25 dec. 2023 på Expedia
Staff were very nice
Kommentar från Hotellmanagement
26 dec. 2023 av Cam Conception-Cordova | Night Manager, Hotellmanagement
Good Day Jason,Thank you for sharing your feedback regarding your recent stay with Sandman Hotel Vancouver Downtown.We're delighted to hear that our staff left a positive impression on you during your stay. Our team strives to provide excellent service, and it's wonderful to know that their efforts were appreciated.We look forward to the opportunity to welcome you back in the near future.