Baseras på 4 000 verifierade recensioner
4,3 Städning
4,4 Service och personal
4,2 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 29 okt. 2023 på Hotels
Kommentar från Hotellmanagement
30 okt. 2023 av Jas, Hotellmanagement
Dear Torbjorn,Thank you for choosing Pinnacle Hotels, and for your 5 star review of the hotel. We are glad that we were able to go beyond your expectations. We look forward to welcoming you back to Pinnacle Hotels in the future. Best Regards,Jas K Assistant Front Office Manager
av en verifierad resenär
Inskickad 6 okt. 2023 på Hotels
Kommentar från Hotellmanagement
8 okt. 2023 av Nick Burrows - Night Manager, Hotellmanagement
Dear Lennart,We appreciate you choosing our hotel for your stay. It's good to see you had an enjoyable trip. Hopefully you will stay with us the next time you visit Vancouver. Sincerely,Nick Burrows - Night Manager
av en verifierad resenär
Inskickad 13 juli 2023 på Hotels
Kommentar från Hotellmanagement
15 juli 2023 av Jas, Hotellmanagement
Dear Soren ,Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are thrilled that you enjoyed your stay with us .We look forward to welcoming you back to Pinnacle Hotels in the future. Best Regards,Jas K Assistant Front Office Manager
av en verifierad resenär
Inskickad 8 okt. 2021 på Hotels
Hotellet låg väldigt bra och med trevlig personal
Kommentar från Hotellmanagement
9 okt. 2021 av DD, Hotellmanagement
Dear Guest, Thank you for choosing Pinnacle Hotels, and for your review of the hotel. We are thrilled that you enjoyed your time with us. We look forward to welcoming you back to Pinnacle Hotels in the future. Warm Regards, Dipankar Divekar
av en verifierad resenär
Inskickad 18 sep. 2021 på Hotels
The Hotel was nice and the restaurant was amazing. However, cleaning of rooms was on request only due to covid, which is definitely fine. BUT, we requested cleaning of the restroom only early in the morning and they could not even help us with that which is under the line for a hotel in this price class.
Kommentar från Hotellmanagement
19 sep. 2021 av DD, Hotellmanagement
Dear Emma, Thank you for choosing Pinnacle Hotels and sharing your experience about your stay. We are disappointed that we fell short during your time with us. Please accept our sincerest apologies, and rest assured this is not the level of quality on which we normally pride ourselves. We do hope that in the future we have the opportunity to welcome you back to Pinnacle Hotels. Warm Regards, Dipankar Divekar
av en verifierad resenär
Inskickad 19 apr. 2021 på Hotels
Kommentar från Hotellmanagement
21 apr. 2021 av Director of Front Office, Hotellmanagement
Thank you for rating us, we are glad that you enjoyed your stay. We hope that you will consider us again in the future.
Warmest regards,
Deirdre
av en verifierad resenär
Inskickad 29 dec. 2023 på Hotels
Kommentar från Hotellmanagement
1 jan. 2024 av Nick B - Night Manager, Hotellmanagement
Dear Camila,Thank you so much for staying with us. We appreciate you taking the time to leave a review. We hope you will be back again soon. Sincerely,Nick Burrows - Night Manager
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
The hotel's location is great, but the hotel should not be rated four star in my opinion. It is too much! Rooms furniture and bathrooms need upgrade. The water was not going into the bath drain! The clothing drawers were getting opened by themselves. Had to remove the clothing so they could stay closed! Apparently their supporting system including hinges was worn out!
Kommentar från Hotellmanagement
1 jan. 2024 av Nick B - Night Manager, Hotellmanagement
Dear Hamidreza,Thank you so much for staying with us. We appreciate you taking the time to leave a review. Thank you for leaving your feedback about the dresser and the furniture. We hope you will be back again soon. Sincerely,Nick Burrows - Night Manager
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
1 jan. 2024 av Nick B - Night Manager, Hotellmanagement
Dear Xinyi,Thank you so much for staying with us. We appreciate you taking the time to leave a review. We hope you will be back again soon. Sincerely,Nick Burrows - Night Manager
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
20 jan. 2024 av Nick Burrows - Night Manager , Hotellmanagement
Dear Lyle,Thank you so much for staying with us. We always appreciate awesome reviews such as yours. We hope you will be back again soon. SIncerely,Nick Burrows - Night Manager