Baseras på 720 verifierade recensioner

4,7 av 5
85% rekommenderar det här hotellet
4,8 Städning
4,8 Service och personal
4,7 Rummets bekvämlighet
4,8 Hotellets skick
Verifierade recensioner från MrJet
5 av 5
av en verifierad resenär från Västervik

Trevlig personal och mycket bra service!!!

Inskickad 21 maj 2018 på Expedia
Tycker om Toronto har varit här förut. Sevärdheter såsom CN tover, Niagara Falls m.m.
Kommentar från Hotellmanagement
24 maj 2018 av mimi, Hotellmanagement
Dear Halling, Thank you for your review of your stay at The Ritz-Carlton, Toronto. I hope you had the chance to visit our spa and pool on the 5th floor as well. We look forward to welcoming you back again when you are in Toronto. Warm regards, Mimi
5 av 5
av en verifierad resenär

Inskickad 6 jan. 2024 på Expedia
The entire staff at this hotel go far beyond expectations in an effort to make your stay enjoyable an memorable. No detail is too small for their attention. they are outstanding.
Kommentar från Hotellmanagement
11 jan. 2024 av SA, Hotellmanagement
Dear Lynda, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave your review. We greatly appreciate your kind words and for acknowledging the effort behind our service. Our Ladies and Gentlemen are dedicated to ensuring our guest's needs are not only met, but have been anticipated for your comfort and convenience. We hope to have the opportunity to provide you exceptional service once again in the near future! Best regards.
3 av 5
av en verifierad resenär

Inskickad 3 jan. 2024 på Expedia
Kommentar från Hotellmanagement
8 jan. 2024 av SA, Hotellmanagement
Dear Sarkis, thank you for taking the time to leave us a rating on your recent stay at The Ritz-Carlton, Toronto. We sincerely apologize that your experience did not meet our usual high standards. Your feedback is invaluable, and we are keen to learn more about the specific areas that fell short. Our commitment to guest satisfaction is unwavering, and we would love the chance to address your concerns and provide you with an exceptional stay in the future. Please consider reaching out to us directly with more details so that we can better understand and rectify any shortcomings. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience. Best regards.
5 av 5
av en verifierad resenär

Inskickad 1 jan. 2024 på Hotels
Kommentar från Hotellmanagement
5 jan. 2024 av SA, Hotellmanagement
Dear Brandon, thank you for choosing The Ritz-Carlton, Toronto. We're so thrilled to hear that you had an exceptional experience and we look forward to welcoming you back again soon! Best regards.
5 av 5
av en verifierad resenär

Inskickad 31 dec. 2023 på Hotels
Kommentar från Hotellmanagement
2 jan. 2024 av SA, Hotellmanagement
Dear Magdaleen, thank you for choosing The Ritz-Carlton, Toronto for your stay. We're so thrilled that you had a 10 out of 10 experience and we hope to see you again soon! Happy New Year! Best regards.
4 av 5
av en verifierad resenär

Inskickad 30 dec. 2023 på Expedia
Kommentar från Hotellmanagement
1 feb. 2024 av SA, Hotellmanagement
Dear Yuting, thank you for choosing The Ritz-Carlton, Toronto and for taking the time to leave your rating. We hope to welcome you back again soon! Best regards.
5 av 5
av en verifierad resenär

Inskickad 30 dec. 2023 på Expedia
Kommentar från Hotellmanagement
2 jan. 2024 av SA, Hotellmanagement
Dear Amr, thank you for choosing to stay at The Ritz-Carlton, Toronto. We are so delighted to see that you had an exceptional experience and we look forward to your next visit! Best wishes.
5 av 5
av en verifierad resenär

Inskickad 28 dec. 2023 på Hotels
Kommentar från Hotellmanagement
29 dec. 2023 av SA, Hotellmanagement
Dear Spiridon, thank you for choosing The Ritz-Carlton, Toronto for your stay! We are so thrilled that you had a 10/10 experience during your visit. We hope to see you again soon and welcome you back for another excellent experience! Best regards.
3 av 5
av en verifierad resenär från London

Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av SA, Hotellmanagement
Dear Liam, thank you for taking the time to leave us a rating on your recent stay at The Ritz-Carlton, Toronto. We sincerely apologize that your experience did not meet our usual high standards. Your feedback is invaluable, and we are keen to learn more about the specific areas that fell short. Our commitment to guest satisfaction is unwavering, and we would love the chance to address your concerns and provide you with an exceptional stay in the future. Please consider reaching out to us directly with more details so that we can better understand and rectify any shortcomings. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience. Best regards.
4 av 5
av en verifierad resenär

Inskickad 24 dec. 2023 på Hotels
Kommentar från Hotellmanagement
28 dec. 2023 av SA, Hotellmanagement
Dear Andrea, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave us a rating. We hope you enjoyed your visit and that we were able to leave a lasting impression. Best regards.