Baseras på 1 523 verifierade recensioner
4,4 Städning
4,4 Service och personal
4,4 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 30 dec. 2023 på Expedia
Very large property, but warm and engaged staff! Big, but homey!
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Unfortunately the carpet was horribly dirty and stained and the refrigerator had sickly bad smell. The hotel brought up a different refrigerator and they offered us to stay in a different room. But after a long trip, we were just too exhausted to be bothered. The service staff was absolutely exceptional, and it was the only saving grace for the hotel. The hotel did offer us a $50 credit.. but for what we paid for the room and the level of this hotel, we were very disappointed overall.
Kommentar från Hotellmanagement
30 dec. 2023 av General Manager, Hotellmanagement
Dear David, Thank you for choosing to stay with us and sharing your review. We apologize for the cleanliness issues you encountered during your time with us, and we regret the inconvenience this caused. The health and safety of our guests is a top priority. We are committed to providing you with a safe environment throughout your stay; therefore, we will address this with our team to ensure this is not repeated. That said, we are glad our associates provided you with prompt resolution and compensation, and this made a good impression. We are grateful for your valuable feedback and hope you will revisit us for a seamless experience.Tim ReardonGeneral Manager
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Es un hotel hermoso! Justo frente a Toronto Sign
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Nice Hotel in a good area, parking in the hotel extremely expensive use the pUblic parking in front of the hotel just 25 per night
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av General Manager, Hotellmanagement
Dear Nicole, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. Wishing you a Happy Holidays and a Joyous New Year! It was a pleasure having you at the Sheraton Centre Toronto Hotel, and we look forward to welcoming you back soon.Tim ReardonGeneral Manager
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Right in the heart of downtown, easy access to restaurants and shopping
Kommentar från Hotellmanagement
29 dec. 2023 av General Manager, Hotellmanagement
Dear Chandana, Thank you for choosing the Sheraton Centre Toronto Hotel and sharing your feedback. We are delighted to hear that you enjoyed our proximity to restaurants and shopping convenient to your travel plans. Wishing you a Happy Holidays and a Joyous New Year! We look forward to welcoming you back the next time you are in the area.Tim ReardonGeneral Manager
av en verifierad resenär
Unlucky with the room. Great downtown area.
Inskickad 27 dec. 2023 på HotelsOur 15th floor far end room had a loud noise that comes from a heater or something. It was disturbing. The room wasn not used for a while perhaps, the side tables and lamp were dusty. Nice place to stay if the room was better. Just opposite to Nathan philips square and a public parking.
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Spacious clean and well kept room. Good eating cafe downstairs with reasonably priced food and drink. Staff was pleasant and helpful.
Overall a quiet comfortable overnight stay. Good value for the cost. Five stars!
av en verifierad resenär
Inskickad 26 dec. 2023 på Expedia
Kommentar från Hotellmanagement
27 dec. 2023 av General Manager, Hotellmanagement
Dear Ashini, Thank you for the wonderful rating for the Sheraton Centre Toronto Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon. Happy Holidays and a Happy New Year.Tim ReardonGeneral Manager
av en verifierad resenär
Inskickad 26 dec. 2023 på Hotels