Baseras på 378 verifierade recensioner
4,8 Städning
4,8 Service och personal
4,8 Rummets bekvämlighet
4,6 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Great location but even better service
Inskickad 5 maj 2017 på HotelsReally liked our stay. The staff was incredibly service minded and helped us with all sorts of things. Breakfast was really nice.
av en verifierad resenär
Perfekt service
Inskickad 5 nov. 2016 på HotelsTokyo är en stad som man kan åka många gånger till. Varför åka till New York när man kan åka hit? Bra mat överallt. De flesta Tokyo bor är både trevliga och hjälpsamma. Finns att göra för alla i hela familjen!
av en verifierad resenär
Inskickad 13 jan. 2024 på Expedia
Kommentar från Hotellmanagement
17 jan. 2024 av Four Seasons Hotel Tokyo at Marunouchi, Hotellmanagement
Dear Christopher, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi. Also, thank you very much for taking the time out of your busy schedule to leave a review on Google. We're looking forward to your next visit. Warm regards,Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi
av en verifierad resenär
Inskickad 2 jan. 2024 på Expedia
Kommentar från Hotellmanagement
5 jan. 2024 av Four Seasons Hotel Tokyo at Marunouchi, Hotellmanagement
Dear Ognian,I hope this message finds you well. I am Jens Wycisk, the General Manager of Four Seasons Hotel Tokyo at Marunouchi. First and foremost, thank you for taking the time to share your feedback regarding your recent stay with us.\I want to express my apologies for any shortcomings you experienced during your time at our hotel. Our primary goal is to provide an exceptional and memorable experience for all our guests, and it appears that we fell short of meeting your expectations on this occasion.If you have any additional details or specific concerns you would like to share, please feel free to contact our Guest Relations team. We hope to thoroughly address any issues and regain your confidence in our service.Once again, thank you for your feedback. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.Warm regards,Jens WyciskGeneral ManagerFour Seasons Hotel Tokyo at Marunouchi
av en verifierad resenär
Inskickad 31 dec. 2023 på Expedia
Kommentar från Hotellmanagement
5 jan. 2024 av Four Seasons Hotel Tokyo at Marunouchi, Hotellmanagement
Dear Jack, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi this time, and for leaving a lovely review. We hope to welcome you back soon. Warm regards, Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi
av en verifierad resenär
Inskickad 30 dec. 2023 på Expedia
Kommentar från Hotellmanagement
5 jan. 2024 av Four Seasons Hotel Tokyo at Marunouchi, Hotellmanagement
Dear Ji, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi. Also, thank you very much for taking the time out of your busy schedule to leave a review on Google. We're looking forward to your next visit. Warm regards, Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi
av en verifierad resenär
Lovely
Inskickad 28 dec. 2023 på HotelsAmazing stay with my family. Roomy and clean and the service was top notch. Would stay again.
Kommentar från Hotellmanagement
29 dec. 2023 av Four Seasons Hotel Tokyo at Marunouchi, Hotellmanagement
Dear David,Thank you so much for taking the time to share your feedback about your recent stay. I am thrilled to hear that you and your family had an amazing experience with us.We look forward to the opportunity of welcoming you and your family back to our boutique hotel in the heart of Tokyo. If there's anything specific you would like during your next visit, please feel free to let us know in advance so that we can make your stay even more special.Once again, thank you for choosing to stay with us.Warm regards,Jens WyciskGeneral ManagerFour Seasons Hotel Tokyo at Marunouchi
av en verifierad resenär
Inskickad 25 dec. 2023 på Orbitz
Kommentar från Hotellmanagement
29 dec. 2023 av Four Seasons Hotel Tokyo at Marunouchi, Hotellmanagement
Dear Elisabetta, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi. Also, thank you very much for taking the time out of your busy schedule to leave a kind review. We look forward to having you again, and wishing you a lovely holiday season. Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi
av en verifierad resenär
Inskickad 12 nov. 2023 på Hotels
Kommentar från Hotellmanagement
14 nov. 2023 av Four Seasons Hotel Tokyo at Marunouchi, Hotellmanagement
Dear Hyunsoo, Thank you very much for choosing Four Seasons Hotel Tokyo at Marunouchi. Also, thank you very much for taking the time out of your busy schedule to leave a us a kind review. We're looking forward to your next visit. Please don't hesitate to reach out to us regarding any inquiries or requests. Jens Wycisk General Manager Four Seasons Hotel Tokyo at Marunouchi
av en verifierad resenär
Inskickad 6 nov. 2023 på Expedia
Great location, friendly staff and terrific service
Kommentar från Hotellmanagement
10 nov. 2023 av Four Seasons Hotel Tokyo at Marunouchi, Hotellmanagement
Dear Marwan,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Four Seasons Hotel Tokyo at Marunouchi. I am thrilled to hear that you enjoyed our great location, friendly staff, and terrific service.Our team works hard to create a warm and welcoming atmosphere for our guests, and it's always rewarding to hear when we've succeeded in making a positive impression. I will be sure to pass along your compliments to our dedicated staff members who contributed to making your stay memorable.Thank you again for choosing to stay with us, and we hope to have the pleasure of hosting you again soon. Should you have any special requests or preferences for your next stay, please don't hesitate to reach out to us directly.Warm regards,Jens WyciskGeneral ManagerFour Seasons Hotel Tokyo at Marunouchi
