Baseras på 972 verifierade recensioner
4,6 Städning
4,5 Service och personal
4,5 Rummets bekvämlighet
4,5 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Poor housekeeping but awesome GM
Inskickad 18 juli 2019 på HotelsI’m torn about this hotel. The property has a very good location, the rooms are nice enough with comfortable beds and a roomy, well-lit bathroom, and the breakfast rather good. However, we experienced a lot of issues during our stay. We had to change rooms several times during check-in since our assigned rooms were dirty, and the room we did end up with had a loose toilet seat and stained towels and sheets. The showerhead was also really poor and the wifi weak (my Iphone XS was time and time again disconnected). I was also rather annoyed over the lack of easily accessible outlets near the bed. That said, the property has a truly outstanding GM, Mr. Basnayake, who asked us about our stay and went above and beyond to rectify everything when we shared our concerns with him. I was really impressed with his service and I am sure that the hotel will improve further and continue to thrive :)
Kommentar från Hotellmanagement
22 juli 2019 av Rohitha B. (General Manager), Hotellmanagement
Hello Lukas,
Hope all is well with you! Thank you for your kind words in your detailed review. However, I am rather disappointed to see that even my personal efforts to remedy the lapses that you brought to our attention did not meet your 100% satisfaction.
Our guest rooms and bathrooms underwent complete renovations in the past 1 year. Hence, I am surprised to learn that the showerhead did not meet your expectations.
Our guest rooms have built-in power outlets on the night stands on both sides of the bed. I apologize for the inconvenience if you were unaware or missed seeing them.
I hope that your next experience with us will be seamless. We look forward to welcoming you again!
Best regards,
Rohitha B.
av en verifierad resenär
Inskickad 16 apr. 2018 på Hotels
av en verifierad resenär
Bekvämt och rent hotell i behov av uppfräschning
Inskickad 11 nov. 2016 på HotelsHotellet var utmärkt i sitt läge nära Dulles och enkelt att hitta till. Även om hotellet har några år på nacken så var det väl underhållet och personalen hjälpsam och trevlig. Det som drog ner betyget var att frukostbuffén (som visserligen var gratis) var lite väl sparsmakad i sitt omfång. Golvplattor i rummet var också trasiga och höll på att lossna, så det kändes som om hotellet behöver en uppfräschning snart för att hålla samma nivå som när det öppnade.
av Mujtaba från Stockholm
Bra frukost
Inskickad 9 juli 2015 på HotelsRent och bra frukost.
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av Rohitha B., Hotellmanagement
Thank you, Hilda! We hope to see you again soon.
av en verifierad resenär
Inskickad 19 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av Rohitha B., Hotellmanagement
Hello Yanli, Wow, thank you so much for the high-five! We hope to see you again soon.
av en verifierad resenär
4-Star Top Notch Hotel
Inskickad 11 dec. 2023 på HotelsI stayed at this hotel after a company event. The hotel is behind Home Depot and there is a nearby Starbucks, amongst a few restaurants that aren’t too far. The area isn’t sketchy as mentioned by previous ppl that reviewed. The hotel staff was very friendly and they did have free breakfast. The parking lot had ample spacing to park. The rooms are nice and spacious, bathroom was nice and spacious, beds were very comfortable, the AC/Heating unit worked properly. I have nothing bad to say about my stay. This hotel is on a level with a 4-star hotel.
Kommentar från Hotellmanagement
19 dec. 2023 av Rohitha B., Hotellmanagement
Hello Eva! Thank you for the amazing review and recommendation! We are thrilled that you found the hotel to be on par with a 4-star property. What a wonderful compliment! We value all the details you have noted about the property, our services and amenities which, we are certain, will be appreciated by fellow travelers. It has been our pleasure to serve you and we look forward to welcoming you again to the Hampton Inn Dulles Cascades.
av en verifierad resenär
Inskickad 11 dec. 2023 på Hotels
Kommentar från Hotellmanagement
19 dec. 2023 av Rohitha B., Hotellmanagement
Hello Jose,Thank you for you valuable rating. We will work harder to earn a 10/10 on your next stay at the Hampton Inn Dulles Cascades. See you next time!
av en verifierad resenär
Great stay
Inskickad 10 dec. 2023 på HotelsGreat stay. Clean.
Kommentar från Hotellmanagement
19 dec. 2023 av Rohitha B., Hotellmanagement
Thank you, Kipp! Your rating and feedback is valued more than you will know! Hope to see you again soon.
av en verifierad resenär
Inskickad 9 dec. 2023 på Expedia
Kommentar från Hotellmanagement
19 dec. 2023 av Rohitha B., Hotellmanagement
Hello Brenda, thank you for choosing the Hampton Inn Dulles Cascades for your recent stay. We are so grateful for the perfect rating and are thrilled that everything went well with your stay. Hope to see you again soon!