Baseras på 937 verifierade recensioner
4,2 Städning
4,3 Service och personal
4,2 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 28 apr. 2023 på Hotels
Kommentar från Hotellmanagement
30 apr. 2023 av GSSM, Hotellmanagement
Thank you for the ratings. We hope to see you again next time.
av en verifierad resenär från BORAS
Inskickad 23 nov. 2021 på Expedia
Ok, men absolut inte mer. Hotellet ligger avsides så fundera inte på att gå någonstans. Enda restaurangen inom gångavstånd var den på Holiday Inn, vilket såg ut att vara ett betydligt trevligare hotell.
Kommentar från Hotellmanagement
24 nov. 2021 av GSSS, Hotellmanagement
Thank you for the review. We do not have a restaurant on site. However there is a restaurant across the street and other restaurants are within 5 miles and plenty to places that can deliver food. Thank you for choosing Best Western Dulles Airport Inn.
av en verifierad resenär från winter garden
Inskickad 17 jan. 2024 på Expedia
Kommentar från Hotellmanagement
17 jan. 2024 av Michelle, Hotellmanagement
Thank you for the perfect rating! Safe travels and see you again soon!
av en verifierad resenär
Inskickad 17 jan. 2024 på Orbitz
Kommentar från Hotellmanagement
18 jan. 2024 av Michelle, Hotellmanagement
Thank you for the rating. Any particular feedback you can share during your visit is greatly appreciated. We hope to see you again soon!
av en verifierad resenär
Inskickad 15 jan. 2024 på Expedia
The room Was cold and the water wouldn't get hot in the shower
Kommentar från Hotellmanagement
16 jan. 2024 av Michelle, Hotellmanagement
Dear Jennifer,Thank you for staying with us. We appreciate your valued feedback. Please accept my sincere apology for falling short of your expectations. I forwarded your concerns to the appropriate team to ensure that this is corrected moving forward. We wish you safe travels and hope that you will give us another chance to provide you with excellent experience should your travels bring you back in Dulles.
av en verifierad resenär
Inskickad 13 jan. 2024 på Expedia
No elevator had to carry my luggage to second floor asked for lower level they said booked. Dirty.not safe as your room door open to outside of building so anyone walking in the neighborhood can nock your room door
Kommentar från Hotellmanagement
15 jan. 2024 av Michelle, Hotellmanagement
Dear Toufiq,Thank you for staying with us. We appreciate your valued feedback. Please accept my sincere apology for falling short of your expectations. I have forwarded your concerns to our housekeeping department to rectify the situation. Rest assured that this is just an isolated issue and will be corrected moving forward. We do not have any elevators which is why our room type descriptions are clearly stated on each website if you want a first-floor room. We apologize that we could not fulfill your request at the time of check-in.We wish you safe travels ahead.
av en verifierad resenär
Inskickad 11 jan. 2024 på Expedia
I thought it was very odd to have great 4K televions and only 3 channels available. That's nuts.
Kommentar från Hotellmanagement
12 jan. 2024 av Michelle, Hotellmanagement
Dear Charles,Thank you for staying with us. We appreciate your valued feedback. Please accept my sincere apology regarding your experience with our TV channels for any inconvenience it caused you. We are looking at it now and rest assured that it is an isolated issue that will be corrected immediately. I hope that you will give us another chance to provide you with an excellent stay the next time your travels bring you back in Dulles.
av en verifierad resenär
nothing special
Inskickad 11 jan. 2024 på HotelsThe hotel itself and the breakfast were good. Not high-end. the room was clean and everything worked. The breakfast wasn't special but it wasn't bad. I've certainly had worse at nicer places. The only problem was the shuttle driver didn't show up so they had to scramble to make other arrangements. It was an inconvenience to a few of us.
Kommentar från Hotellmanagement
11 jan. 2024 av Michelle, Hotellmanagement
Dear Zach,Thank you for staying with us. We appreciate your valued feedback. I am very sorry that we did not exceeded your expectation during your stay. Please accept my sincere apology for the inconvenience that the shuttle not showing sauces you. I assure you that this is an isolated issue and will be rectified moving forward. I hope that you will give us another chance to provide you with superior service if your travels bring you back in Dulles.
av en verifierad resenär
Inskickad 11 jan. 2024 på Orbitz
Kommentar från Hotellmanagement
12 jan. 2024 av Michelle, Hotellmanagement
Thank you for staying with us. We appreciate the perfect rating!
av en verifierad resenär
Inskickad 10 jan. 2024 på Expedia
Near the airport
Kommentar från Hotellmanagement
10 jan. 2024 av Michelle, Hotellmanagement
Thank you for staying with us. We appreciate your valued feedback. See you again soon!
