Baseras på 938 verifierade recensioner
4,3 Städning
4,4 Service och personal
4,2 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 3 maj 2023 på Hotels
Kommentar från Hotellmanagement
4 maj 2023 av Louise Best, Hotellmanagement
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
av en verifierad resenär
Inskickad 1 dec. 2020 på Hotels
av en verifierad resenär
Inskickad 18 juli 2019 på Hotels
Trevligt hotel, nära till centrum. Fin utsikt från rummet. Frukosten var helt ok.
av en verifierad resenär
Inskickad 17 jan. 2024 på Expedia
Kommentar från Hotellmanagement
2 feb. 2024 av Jimmy Liu , Hotellmanagement
Dear Thomas,Thank you for taking the time to provide feedback about your experience here at the Holiday Inn Southampton.We are pleased to see that you had a 5 out of 5 excellent experience during your stay.It was certainly our pleasure to provide services to you. We look forward to welcoming you back again in the near future.Sincerely,Jimmy Liu Front Office Supervisor
av en verifierad resenär
Inskickad 14 jan. 2024 på Hotels
Kommentar från Hotellmanagement
16 jan. 2024 av Jimmy Liu , Hotellmanagement
Dear Marie,Thank you for taking the time to review your stay here at the Holiday Inn Southampton.We are glad to see that overall you enjoyed your stay.We look forward to welcoming you back.Sincerely,Jimmy LiuFront Office Supervisor
av en verifierad resenär
Inskickad 13 jan. 2024 på Hotels
Kommentar från Hotellmanagement
14 jan. 2024 av Marina Marinova, Hotellmanagement
Thank you for taking the time to tell us about your experience at Holiday Inn SOUTHAMPTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Holiday Inn
av en verifierad resenär
Inskickad 13 jan. 2024 på Hotels
The breakfast and dinner is excellent
The room
the elevator is terrible Just one and very slow
Kommentar från Hotellmanagement
14 jan. 2024 av Marina Marinova, Hotellmanagement
Thank you for taking the time to complete the survey; we value all feedback at Holiday Inn Southampton both positives and negatives as it is only through such that we may learn and improve. I am sorry we didn’t quite get everything right on this occasion and I have shared your feedback with relevant departmental managers for review to hopefully alleviate some of the issues you faced.Regards,Holiday Inn Southampton
av en verifierad resenär
Inskickad 11 jan. 2024 på Expedia
You need to sort your lifts out Quite useless
Kommentar från Hotellmanagement
11 jan. 2024 av Jimmy Liu , Hotellmanagement
Dear David,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn SOUTHAMPTON.I understand that your stay was not up to our usual standards.I would like to apologize for the challenges faced regarding the lift refurbishment, and I can assure you that we are working hard on it behind the scene. Please rest assured that we have taken your comments to the relevant departments to ensure the necessary changes are made.We hope you will give us the opportunity to serve you again in the future.Sincerely,Jimmy LiuFront Office Supervisor
av en verifierad resenär
Inskickad 10 jan. 2024 på Hotels
Kommentar från Hotellmanagement
11 jan. 2024 av Jimmy Liu , Hotellmanagement
Dear Mark,Thank you for taking the time to provide feedback about your experience here at the Holiday Inn Southampton.We are pleased to see that you had a 10 out of 10 excellent experience during your stay.It was certainly our pleasure to provide services to you. We look forward to welcoming you back again in the near future.Sincerely,Jimmy Liu Front Office Supervisor
av en verifierad resenär
Inskickad 10 jan. 2024 på Hotels
Kommentar från Hotellmanagement
11 jan. 2024 av Jimmy Liu , Hotellmanagement
Dear David,Thank you for taking the time to review your stay here at the Holiday Inn Southampton.We are glad to see that overall you enjoyed your stay.We look forward to welcoming you back.Sincerely,Jimmy LiuFront Office Supervisor
