Baseras på 129 verifierade recensioner

4,1 av 5
4,4 Städning
4,2 Service och personal
4,0 Rummets bekvämlighet
4,1 Hotellets skick
Verifierade recensioner från MrJet
3 av 5
av en verifierad resenär

Not 'upscale' as described

Inskickad 17 jan. 2024 på Hotels
I stayed for just one night for business. There was only 1 person on reception at 4pm so had to queue awhile to check in. Room was nice and spacious, bed comfy and lovely soft pillows were provided but the room was cold. I turned up the heating using the controller on the wall (to 23C for fast action) but no warm air came out of the vents. I tried several more times, eventually turning it up to 29C to see if that worked, but no, still tepid air. Eventually I went to bed to keep warm (and listened to a low background hum of equipment running in the background, not my heating fan as that was off because of the cold air being blown out). Overnight temperatures outside dropped to -3C and the room was really cold at 6:30am but still would not respond to turning up the temperature control. Had to stay in the bathroom after a very hot shower to stay warm (and there was black mold around the shower sealant that needs to be sorted out). However, food was good and staff very friendly & helpful - no complaints there; but on balance, probably wouldn't stay there again.
4 av 5
av en verifierad resenär

Good proximity to the university

Inskickad 16 jan. 2024 på Hotels
A hotel that does what it needs to and at a good price. It’s dog friendly but not ‘doggy’. Service is always polite and friendly with a welcome cookie! Third time we’ve stayed.
3 av 5
av en verifierad resenär

Den här resenären lämnade endast betyg Inskickad 15 jan. 2024 på Hotels
2 av 5
av en verifierad resenär

Den här resenären lämnade endast betyg Inskickad 13 jan. 2024 på Hotels
4 av 5
av en verifierad resenär

Great comfy hotel.

Inskickad 13 jan. 2024 på Hotels
Great hotel, perfect to see our son who lives a mile away. Staff were welcoming and friendly. Plenty of parking at £5 a night. (Never like paying for parking, but a least it was reasonable) room was big, well equipped and well decorated. Bed was excellent. Minor issues, no hot water on arrival which wasn't sorted. Was piping hot in the morning. Breakfast, there was plenty. Unfortunately it was cold. Note to self, get up earlier. We still had a grat stay.
5 av 5
av en verifierad resenär

Inskickad 12 jan. 2024 på Expedia
Excellent room Great stay Just would of liked water in the room
4 av 5
av en verifierad resenär

Double Tree Hilton

Inskickad 10 jan. 2024 på Hotels
A very nice comfortable however the room was very cold & i couldn't get the heating to work
2 av 5
av en verifierad resenär

Cold room, faulty heating and no solution

Inskickad 8 jan. 2024 på Hotels
Our room heating did not work. It took someonw over 3 hours to come and check and acknowledge that there was somethjng wrong. Then they took another 2 hrs to try to fix while we waited in cold room until after midnight. An angineer then brought a broken leg oil based plug in radiator that was not suffice for the room size. Thr reception said we cannot change room as fully booked. It was overall awful to also learn that this was ongoing issue with this hotel rooms.
5 av 5
av en verifierad resenär

Inskickad 8 jan. 2024 på Expedia
Really beautiful property, really nice staff and overall good experience.
5 av 5
av en verifierad resenär

Den här resenären lämnade endast betyg Inskickad 7 jan. 2024 på Hotels
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