Baseras på 282 verifierade recensioner
4,2 Städning
4,1 Service och personal
4,4 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Expensive, not Worth the cost.
Inskickad 7 jan. 2020 på HotelsPricey, for somewhat shabby room, with mold on the bathroom walls.When we returned one evening, our cards had stopped working.
Kommentar från Hotellmanagement
8 jan. 2020 av Caroline Wang, Hotellmanagement
Dear Roger,
thank you for taking the time to let us know about your recent stay with us at Sheraton Shanghai Hongkou Hotel. We apologize for the experience you had when you wanted to extend your stay with us. We work diligently with our associates to ensure we offer a warm, friendly reception and that we exceed your expectations as our guest each time.
Please rest assured that we will share this feedback with our team and will take the proper steps to ensure you nor any other guest has a similar experience in the future.
Once again, we apologized and hope that this won't deter you from returning for another stay with us in the future. Thank you once again for your feedback!
av en verifierad resenär
Inskickad 5 aug. 2019 på Hotels
Kommentar från Hotellmanagement
6 aug. 2019 av Caroline as Digital Manager at hotel, Hotellmanagement
Dear guest, Thank you for choosing Sheraton Shanghai Hongkou Hotel and for taking the time to share your review. We hope to have the pleasure of welcoming you back soon. If we can be of any assistance to make your next stay more memorable, please do not hesitate to let us know.
Safe travels and stay well.
av en verifierad resenär
Inskickad 14 maj 2018 på Hotels
Snyggt hotell, bra service, grym utsikt från japanska restaurangen på översta våning ändå till Bund, dock luktade mitt rum rök och jag fick rethosta utav det.
av Åke
Inskickad 23 apr. 2016 på Hotels
av en verifierad resenär
Inskickad 17 dec. 2015 på Hotels
av A
Inskickad 24 mars 2013 på Hotels
av en verifierad resenär
Inskickad 17 dec. 2023 på Expedia
av en verifierad resenär
Inskickad 9 nov. 2023 på Expedia
Commendable efforts for keeping single use toiletries like toothbrush set at the reception.
Good breakfast selection.
Pool area requires some upkeep/maintenance.
av en verifierad resenär från ???
Inskickad 8 nov. 2023 på Expedia
av en verifierad resenär
Inskickad 29 okt. 2023 på Hotels