Baseras på 728 verifierade recensioner
4,5 Städning
4,5 Service och personal
4,3 Rummets bekvämlighet
4,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 17 dec. 2022 på Hotels
Kommentar från Hotellmanagement
19 dec. 2022 av Sotetsu Fresa Inn Seoul Myeong-dong, Hotellmanagement
Dear Valued Guest,Warm greetings from Sotetsu Fresa Inn Seoul Myeong-dong. Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Best Regards, Sotetsu Fresa Inn Myeong-dong
av en verifierad resenär
Good location, bad treatment
Inskickad 7 sep. 2022 på HotelsNice hotel that was newly renovated. However very small room with almost no storage facilities. Barely managed to open the suitcase on the floor. The location in Myeongdong is really good. When we were going to have breakfast, we went up to the reception and asked where we had breakfast as we paid extra for this. We then received a map to nearby cafes. When we got to a restaurant, the waitress said we needed breakfast tickets from the hotel. Then we had to go back to the hotel where the staff says that we have no breakfast in our booking, after 10 minutes of discussion they realize that we had actually booked breakfast and we get our tickets. Initially, the rooms were very clean, then the shower cream was forgotten to be changed for three days, which made us go straight to the reception and get a new one. Later, water was forgotten and the toilet was not cleaned at all. Would not recommend the hotel to other guests as our friends had a better experience for a better price at the hotels nearby.
Kommentar från Hotellmanagement
8 sep. 2022 av Sotetsu Fresa Inn Seoul Myeong-dong , Hotellmanagement
Dear sirThank you for visiting Myeong-dong, Seoul, our Sotetsu Presa, and taking the time to share your experience with us.We apologize for not receiving satisfactory service during your stay. Once again, I apologize for not preparing breakfast more carefully and providing you wrong informations.In addition, our hotel is preparing various rooms, and we will do our best to ensure that you do not feel uncomfortable by thoroughly preparing for all areas such as cleaning and amenities.Thank you for your generous advice to help Seoul's Myeong-dong, Sotetsu Presa, If you give us another chance to serve you, we will do our best to serve you with more advanced services.Thank you again for your opinion, and I wish your family full of health and happiness.Sotetsu Presain, Myeongdong, Seoul
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
30 dec. 2023 av 相鉄フレッサインソウル明洞, Hotellmanagement
親愛なるお客様へこの度は相鉄フレッサインソウル明洞へご宿泊頂きありがとうございました。 また、宿泊に関するレビューを記載頂きありがとうございます。お客様のご意見は全スタッフ共有させて頂きます。 また私達はフィードバックがサービスの質を継続的に向上させる為に努力する全ての従業員にとって励みになると確信しております。お客様の経験を共有して頂いた事に改めて感謝致します。私達はお客様の次回のご来館が今回のご宿泊に素敵なお時間をお過ごし頂けるよう努力して参ります。 相鉄フレッサインソウル明洞
av en verifierad resenär
Very convenient location
Inskickad 29 dec. 2023 på HotelsVery convenient location and clean
Kommentar från Hotellmanagement
29 dec. 2023 av Sotetsu Fresa Inn Seoul Myeong-dong, Hotellmanagement
Dear Valued Guest,Thank you so much for your kind valuable feedback after staying at our hotel. Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and We are look forward to your next visit soon.Best regards,Sotetsu Fresa Inn Seoul Myeong-dong
av en verifierad resenär
Inskickad 29 dec. 2023 på Hotels
Kommentar från Hotellmanagement
30 dec. 2023 av 相鉄フレッサインソウル明洞, Hotellmanagement
親愛なるお客様へ相鉄フレッサインソウル明洞より温かいご挨拶を申し上げます。ご不便をおかけしましたことを心よりお詫び申し上げます。 ソウル明洞に位置する相鉄フレッサインソウル明洞でより快適なご宿泊ができるように最善を尽くしてまいります。 改めてお客様の大切なご意見に感謝し、近いうちにもう一度お客様をお迎えできるのを楽しみにしております。誠にありがとうございます。相鉄フレッサインソウル明洞
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
安心して宿泊出来ました。
Kommentar från Hotellmanagement
28 dec. 2023 av 相鉄フレッサインソウル明洞, Hotellmanagement
お客様へこの度は相鉄フレッサインソウル明洞をご利用頂きまして誠にありがとうございます。この度はお客様にご満足いただいたようで光栄です。当ホテルにお越しになられた皆様がいつも安心してご滞在して頂けるホテルを目指して努めてまいります。この度は貴重なご意見誠にありがとうございました。また韓国にいらっしゃる際はぜひお立ち寄りくださいませ。相鉄フレッサインソウル明洞
av en verifierad resenär
Inskickad 28 dec. 2023 på Hotels
Kommentar från Hotellmanagement
28 dec. 2023 av Sotetsu Fresa Inn Seoul Myeong-dong, Hotellmanagement
Dear Valued Guest,Warm greetings from Sotetsu Fresa Inn Seoul Myeong-dong. Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Best Regards, Sotetsu Fresa Inn Myeong-dong
av en verifierad resenär
Inskickad 26 dec. 2023 på Expedia
Kommentar från Hotellmanagement
1 jan. 2024 av Sotetsu Fresa Inn Seoul Myeong-dong, Hotellmanagement
Dear Valued Guest,Thank you so much for your kind valuable feedback after staying at our hotel. Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and we do look forward to your next visit soon.Best regards,Sotetsu Fresa Inn Seoul Myeong-dong
av en verifierad resenär
Inskickad 22 dec. 2023 på Expedia
The Hotel, staff and location excellent...
The area was just too overwhelming after
a couple of days...
Kommentar från Hotellmanagement
7 feb. 2024 av Sotetsu Fresa Inn Seoul Myeong-dong, Hotellmanagement
Dear Stephanie Lynne Thank you very much for your kind and valuable feedback and compliments on the location of our hotel you stayed in.We hope for there to be another chance to greet you.Best regardsSotetsu Fresa Inn Seoul Myeong-dong
av en verifierad resenär
Inskickad 20 dec. 2023 på Hotels
Kommentar från Hotellmanagement
21 dec. 2023 av Sotetsu Fresa Inn Seoul Myeong-dong, Hotellmanagement
Dear Valued Guest,Thank you so much for your kind valuable feedback after staying at our hotel. Thank you again and we do look forward to your next visit soon.Best regards,Sotetsu Fresa Inn Seoul Myeong-dong