Baseras på 904 verifierade recensioner
4,3 Städning
4,4 Service och personal
4,4 Rummets bekvämlighet
4,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Expected more
Inskickad 2 nov. 2023 på HotelsThe hotel is nice and fancy but for the prize and for being 4 star I expected more. The room is quite run down, although clean and spacious the sink, walls and furniture is very worn down. Nothing huge to complain about but for this price point I would have expected a better experience.
Kommentar från Hotellmanagement
2 nov. 2023 av L7 Hongdae by Lotte , Hotellmanagement
Dear Cornelia,Thank you for staying with L7 HONGDAE and taking the time to share your experienced.We're sorry for any inconvenience during your stay.We will share your opinion with the department in charge to improve our facilities.Also we will check the part you told us other customers do not experience the same inconvenience.Thank you again for your detailed review and it's going to help us improve our facilities.We look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte
av en verifierad resenär
Inskickad 30 maj 2022 på Hotels
av en verifierad resenär
Inskickad 20 jan. 2024 på Hotels
av en verifierad resenär
What was that aerosol?
Inskickad 20 jan. 2024 på HotelsEverything was great. However, they had use some form of an aerosol, I’m not sure if it was supposed to be just an air freshener, or some anti-rodent or bug treatment however, it was caustic, it literally caused me to have a sore throat, and have trouble breathing for, about an hour Otherwise the place was great.
av en verifierad resenär
Inskickad 19 jan. 2024 på Hotels
av en verifierad resenär
Inskickad 17 jan. 2024 på Hotels
av en verifierad resenär från UENOSONO CHO KAGOSHIMA
Inskickad 15 jan. 2024 på Expedia
good
Kommentar från Hotellmanagement
18 jan. 2024 av L7 HONGDAE by Lotte , Hotellmanagement
Dear Keisuke,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte
av en verifierad resenär
Inskickad 14 jan. 2024 på Hotels
av en verifierad resenär
Inskickad 14 jan. 2024 på Hotels
av en verifierad resenär
Inskickad 13 jan. 2024 på Hotels
