Baseras på 962 verifierade recensioner
4,2 Städning
4,2 Service och personal
4,1 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 18 maj 2022 på Hotels
av en verifierad resenär
Inskickad 4 maj 2017 på Hotels
av Erika från Stockholm
Ett bra ställe att övernatta
Inskickad 25 juni 2016 på HotelsDetta var ett bra ställe att övernatta på och det hade säkert gått bra att stanna några dagar längre. Personalen var hjälpsam, frukosten var bra, rena rum och de hade ett relativt snabbt Wifi. Du får däremot vara förberedd på att ta bilen till den mesta eller gå ganska långa promenader om du inte bara ska till snabbmatsrestauranger.
av en verifierad resenär
Inskickad 16 jan. 2024 på Expedia
We had a very nice couple of nights there. The breakfast was wonderful, the staff was so kind and attentive, and our room was really nice. Thank you!
Kommentar från Hotellmanagement
24 jan. 2024 av Angela , Hotellmanagement
Thank you for completing the survey regarding your recent stay at our property. It was a pleasure to have you and I am delighted to hear that we were able to deliver exceptional service during your stay.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you once again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Angela Pena MuruetaFront Desk SupervisorBest Western Plus Inn Scotts Valley
av en verifierad resenär
California trip
Inskickad 30 dec. 2023 på HotelsThe hotel lobby smelled so horrible it made me sick to my stomach. I worked out in fitness center attached to the lobby. Had to rush back to my room sick to my stomach rest of the night due to lobby smell. It was clean but smelled awful.
av en verifierad resenär
Clean, Quiet, and Well Kept
Inskickad 29 dec. 2023 på HotelsThey had clean and well maintained rooms. Very quiet experience with good service.
av en verifierad resenär
Inskickad 29 dec. 2023 på Hotels
av en verifierad resenär
Great room but needs a bit more
Inskickad 26 dec. 2023 på HotelsGreat location and clean comfortable room. But…No luggage carts and weak water pressure with not enough hot water mid morning.
av en verifierad resenär
Inskickad 24 dec. 2023 på Expedia
Credit card reader needs to be replaced
av en verifierad resenär
Inskickad 12 dec. 2023 på Expedia
The staff was responsive and helped when my reservation needed extending. Angela was understanding and helpful. The location is convenient and quiet. Cleanliness needs attention: we found long, black hairs in several places. The pillows were not comfortable: lumpy and uncomfortable for us. Having some fruit available in the breakfast items would be appreciated.
Kommentar från Hotellmanagement
13 dec. 2023 av Angela, Hotellmanagement
Dear Larry A Payne, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Angela Pena Murueta Front Desk SupervisorBest Western Plus Inn Scotts Valley
