Baseras på 996 verifierade recensioner
4,3 Städning
4,1 Service och personal
4,2 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 2 sep. 2023 på Hotels
Underbar upplevelse i 4 dygn i en fin svit. Tyvärr brister personalens service och de är lätt arroganta. Finns några få som sticker ut och är fantastiska
Kommentar från Hotellmanagement
2 sep. 2023 av Belén Rodríguez Online Reputation Senior Advisor, Hotellmanagement
Dear Nina,Thank you for your review, and for sharing your experience at Ushuaïa Ibiza Beach Hotel. It's great to hear that you had a wonderful experience during your 4-day stay in a nice suite.We are sorry to hear that you felt the service from our staff was lacking and that some of them came across as arrogant. This is not the level of service we aim to provide, and we take your feedback seriously. We will use your comments as an opportunity to improve our service.If you have more comments or questions in the future, please don't hesitate to reach out. We hope you consider visiting us again in the future, and we strive to offer you a better experience.Best regards,
av en verifierad resenär
Inskickad 10 aug. 2023 på Hotels
Kommentar från Hotellmanagement
12 aug. 2023 av Belén Rodríguez - Online Reputation Senior Advisor, Hotellmanagement
Dear Kennedy,Thank you so much for your review. We are very happy to see that your experience exceeded your expectations. We would absolutely love to welcome you back at Ushuaïa Ibiza Beach Hotel!
av en verifierad resenär
Upplevelse!!
Inskickad 10 aug. 2021 på HotelsVäldigt fint hotell. De satsar definitivt på att man aka få upplevelse när man är på hotellet.
Mycket häftiga rum, härlig pool med musik och underhållning, små "presenter" på rummet. Utsikten är fantastisk. Rummet var mycket rent och städat.
Kommentar från Hotellmanagement
15 aug. 2021 av Christoph Venus Deputy Manager Ushuaïa Ibiza Beach, Hotellmanagement
Dear Katja,
thanks for sharing your Ushuaïa Experience with us and other fellow travellers.
It is very nice to see that you have enjoyed your time with us and that every aspecto of your stay was up to your expectations.
We hope to see you soon again.
Best regards,
av en verifierad resenär från Göteborg
Partyhotell
Inskickad 2 aug. 2019 på HotelsSnyggt hotell, coola barer och restauranger. Två större pooler varav en relativt ofta stängd pga konserter. På hoteller trängs många par, kompisgäng och folk som vill synas. Överprisat hotell, dessutom tar de extra betalt för allt! Till och med för kaffe på rummet, 4 euro.... Tillgång till solstolar med handdukar på stranden och pool. Närheten består av flera barer och restauranger (dock ocharmigt närområde) men krävs transport för att ta sig till Ibiza city för en mer trevlig miljö.
Kommentar från Hotellmanagement
10 aug. 2019 av Customer Care, Hotellmanagement
Dear Joachim,
Thank you for taking the time to share your impressions of the visit. We are pleased to know that you enjoyed the Hotel facilities, as well the dishes from our restaurants. We will be glad to welcome you again and do our best to meet all your expectations, in order next time you have only positive records of the stay.
Kind regards,
Emilia, Customer Care
av en verifierad resenär
One night at Ushuaia
Inskickad 14 juli 2019 på HotelsWas at David Guetta at Ushuaia and stayed overnight.
Yesss, its BIG...
Fantastic hotel with with great service. You can feel that the staff enjoys to work there...young, happy and very friendly. We missed the breakfast but we will come back, for sure!!!
Kommentar från Hotellmanagement
15 juli 2019 av Customer Care, Hotellmanagement
Dear Guest,
Thank you for taking the time to share your good impressions of the Ushuaïa experience.
We are glad to see that you liked everything about your visit. Hoping to see you back soon for other great moments in the great events.
Best regards,
Emilia, Customer Care
av en verifierad resenär
Inskickad 3 juli 2019 på Hotels
Kommentar från Hotellmanagement
10 juli 2019 av Customer Care, Hotellmanagement
Dear Daniel, thank you for your positive review.
We are pleased to know that you had good time at Ushuaïa Ibiza Beach Hotel.
Hoping to see you soon again!
Kind regards,
Emilia, Customer Care
av en verifierad resenär
It’s not good anymore! Better to buy day pass.
Inskickad 16 aug. 2018 på HotelsWe have stayed at Ushuaia for the past five straight years. This was the first time they were bad, really bad. They charged us extra for room with a view. They said is was because they were fully booked, once we were in it was not fully booked. It was at the most 60% booked. And the view was blocked by tha bar. So we got nothing of what they sold us, but still had to pay for it.
We tried to talked to them but they wouldn’t have any of it.
We talked to other guests, it was clear that money was more important then the guests.
We got scammed by Ushuaia beach hotel!
Kommentar från Hotellmanagement
20 aug. 2018 av Customer Care, Hotellmanagement
Dear Radek,
Thank you for sharing your comments. We are saddened to see that your expectations were not met.
We would like to ensure you that the personnel did their best to accomodate you, following your request and offering a room with the party view, as your initial booking was a standard room. Please, note that the Stage view is a different category of the room.
We hope to have the chance of welcoming you again and have the opportunity to improve your impression. Do not hesitate to contact us before your next booking, so we may suggest you the typology or you can look through the room categories on our official web page.
Kindest regards,
Emilia, Customer Care
av en verifierad resenär
Black Mark
Inskickad 3 juli 2018 på HotelsThis hotel actually scores top marks on most points. The only black mark on it was due to the fact that we didn’t get the room we wanted. That really soured the trip for us as we had paid quite a lot of money for it.
Pushing aside our room disappointment, everything else …the breakfast experience, the party experience, the VIP treatment is really a 5 star experience you will not soon forget. I would do it again (after firmly confirming I get the room I want
Kommentar från Hotellmanagement
5 juli 2018 av Customer Care, Hotellmanagement
Dear Dorian,
Thank you for staying with us at Ushuaïa Ibiza Beach Hotel during your stay in Ibiza.
We are pleased to read that overall your experience was good and that the service was at the level of your expectations. The staff are always at your disposal for any question, doing their best to make your stay as comfortable as possible.
We are saddened that your impression has been bothered by the typology of the room. For your next stay we would like to suggest you look through our official web page, where you can see the photos and description of the rooms. So, we hope to have the chance of welcoming you back soon and that your next visit will be satisfying in all the aspects.
Kindest regards,
Emilia, Customer Care
av en verifierad resenär
Inskickad 23 juli 2017 på Hotels
Kommentar från Hotellmanagement
27 juli 2017 av luis, Hotellmanagement
Dear Guest,
Thank you for choosing the Ushuaïa Ibiza Beach Hotel for your stay in Ibiza. We appreciate the time you took for sharing your 4 star feedback about your experience with us. We are glad to know that you enjoyed the accomodation and the services within the Hotel facilities. We hope to see you back soon! Kind regards, Emilia, Customer Care
av Rashid
Inskickad 18 juli 2017 på Hotels
Kommentar från Hotellmanagement
23 juli 2017 av luis, Hotellmanagement
Dear Rashid,
Thank you for taking the time to give us your positive feedback about your Ushuaïa experience. We are glad to see that your stay has been pleasant. Our main goal is to make our guests feel home in the luxury facilities. It is rewarding to know that you appreciated it.
Looking forward to your next visit!
Kindest regards,
Emilia, Customer Care