Baseras på 752 verifierade recensioner

4,3 av 5
69% rekommenderar det här hotellet
4,4 Städning
4,4 Service och personal
4,3 Rummets bekvämlighet
4,3 Hotellets skick
Verifierade recensioner från MrJet
4 av 5
av en verifierad resenär

Inskickad 30 apr. 2018 på Hotels
Kommentar från Hotellmanagement
2 maj 2018 av Eva Ruiz Zamora, Hospitality Manager, Hotellmanagement
Dear Linus, Thank you so much for choosing us as your holiday destination in Ibiza and we would love to welcome you again. Kind regards
2 av 5
av en verifierad resenär

Inskickad 23 aug. 2017 på Expedia
The hotel area is nice and in a nice place at the end of beach. The staff at the hotel were very friendly and serviceminded. Doing the very best they can with this worn out hotel.The room standard is more likely 2 or 3 stars. The rooms should have been renovated at least 10 yrs ago. The extra bed in the room for the third person was small and not suitable for a grown up person. All amenities in the room were for two persons and we had to ask for everything for the third one. The A/C was not working properly during our stay and broke down twice. We changed room and had again to ask for everything for the third person. It was very difficult to get a reservation for the a la carte restaurants at the hotel unless you woke up early and made your reservation at guest services at the reception 9 o´clock in the morning valid for the next day. The hotel does not live up to their 5-stars according to us.
Kommentar från Hotellmanagement
25 aug. 2017 av Iria Salgueiro Social Media, Hotellmanagement
Dear guest, first of all, we would like to thank you for choosing us as your holiday destination in Ibiza. We are content that you have liked our great location at the end of Playa d'en Bossa. We are surprised after reading your review because we do normally make sure everything is ready for the third person, our apoligies! We will also take into account the different perceptions you have told us in order to improve our service and offer you a better stay next time if you give us a second chance! Hope to see you again! Have a nice day, Iria Salgueiro Social Media
4 av 5
av Anna

Inskickad 19 juli 2016 på Hotels
Kommentar från Hotellmanagement
21 juli 2016 av luis, Hotellmanagement
Dear Anna, I would like to thank you very much for staying at the Grand Palladium Palace Ibiza Resort & Spa and for rating us. We are expecting to welcome you back again. Sincerely, María S. Hospitality Manager
3 av 5
av en verifierad resenär från Uppsala

All inclusive på Ibiza

Inskickad 27 apr. 2011 på Hotels
Hotellet ligger 10 minuter från flygplatsen (viss störning av plan men de går inte på kvällen/natten)Hotellet är nyrustat men ännu inte riktigt färdigt. Det saknades spa och barn-klubb (både utrymmen och lekpark). Bygge pågår i anslutning till hotellet. De gemensamma utrymmena är i en trevlig spansk modern stil. Det har två bra pooler med fina solsängar och ligger direkt vid stranden. Poolerna är inte uppvärmda. Läget vid stranden är bra eftersom det är sista hotellet på playan och gränsar mot ett grönt naturreservat på andra sidan (troligen bra att promenera och springa i, vilket vi inte hann). Vi besökte det första veckan på säsongen och det var mycket lite folk, de flesta spanjorer. Rummen var fuktiga och det fanns ingen värme. Men ok med extrafilt. Maten var inget speciell utan anpassad till barn och engelsmän... Någon gång var det bra stekt fisk och goda grönsaker. Efterrätterna var helt oätbara! Vi åkte i ett sällskap med barn (5 och 7 år) och de tyckte kvällsshowerna var mycket underhållande, dock saknades ställen för lek på dagarna, enbart pool och strand finns. Det fanns möjlighet till tennis, pingis, biljard (mot kostnad) och lite mer. Entusiastisk personal ordnade div tävlingar för alla åldrar. Det är ett helt ok hotell men inget man återvänder till. Trevnaden ligger i vilket sällskap man tar med sig. Då kan det bli hur bra som helst!
4 av 5
av en verifierad resenär

Inskickad 10 nov. 2023 på Expedia
Food for an all inclusive was EPIC, so much choice, premium seafood options, fresh bread, paella's were good. Our bathroom didn't smell great, bit damp and drain like though. Spa was a disappointment considering a premium €30, the thermal pool was super cold, the steam room wasn't very hot, and the sauna was lovely. Due to it being the last few nights before they shut for winter a lot of facilities were closed eg a la carte restaurants so it would have been good to know when we booked, just felt we didn't get the full choice of what we paid for. However I would go back, the service food and room were nice and super convenient for an early flight home.
Kommentar från Hotellmanagement
13 nov. 2023 av Pedro Colomar, Rooms Division Manager, Hotellmanagement
Dear Emma, Thank you for your feedback.We are thrilled to hear that you found our all-inclusive food options to be epic, with a wide variety of choices and premium seafood options. We take pride in offering a diverse selection of dishes to cater to our guests' preferences.We apologize for the inconvenience you faced with the bathroom smell and dampness. Our hotel is surrounded by a protected natural space, which may sometimes contribute to such issues. We will address this with our maintenance team to ensure a more pleasant experience for our future guests. Regarding the spa, we are sorry to hear that it did not meet your expectations. We will take your feedback into consideration for future improvements. We also apologize for the closure of some facilities during your stay due to the end of the season. We appreciate your understanding and will work on better communication in the future.We look forward to welcoming you back in the future.Best wishes,Pedro Colomar, Rooms Division Manager
4 av 5
av en verifierad resenär

Inskickad 4 nov. 2023 på Hotels
Kommentar från Hotellmanagement
13 nov. 2023 av Pedro Colomar, Rooms Division Manager, Hotellmanagement
Estimada Verena,Su puntuación nos da la idea de que su estancia en nuestras instalaciones fue, en líneas generales, positiva. Centramos nuestros esfuerzos en hacer que la experiencia de quienes nos visitan sea agradable y nos alegra haberlo conseguido en su caso.No obstante, echamos en falta más información acerca de los aspectos que considera susceptibles de mejora para poder lograr la máxima puntuación en su próxima visita. Los testimonios de los huéspedes son de suma importancia para nosotros en tanto que nos ayudan a prosperar.Esperamos su próxima visita con ilusión. ¡Hasta pronto!Pedro Colomar, Rooms Division Manager
5 av 5
av en verifierad resenär

Inskickad 29 okt. 2023 på Expedia
The proximity to the beach, number of pools, quality of the buffet food (and variety) were all pluses. A junior sweet was big enough to comfortably sleep two adults and two children. The renovated rooms were clean and modern. Things may be different if visiting during peak summer months as our trip was the last week of October or if you are looking for something close to the nightlife or actuon of Ibiza. Beach is a 5 minute walk and had beautiful clear water and again was quiet with lots of space to enjoy it. Only real downside was availability of a la carte options. We were told to book as they are busy at check in. When checking the Hotel app there was no availability for the whole week we were there. We checked this just after arrival and check in. Guest services kindly put us on a waiting list and we managed to get an early reservation at one.
Kommentar från Hotellmanagement
30 okt. 2023 av David Filgueira, Duty Resort Manager, Hotellmanagement
Dear Jason,Thank you for sharing your positive review.We are delighted to hear that you appreciated our beach proximity, pool options, and the quality and variety of our buffet food. It's great to know that our recently renovated junior suite was spacious and comfortable for your family. We are also glad that you enjoyed the peaceful atmosphere during your stay in October.We apologize for the inconvenience you faced with the availability of our à la carte restaurants. We recommend our guests to book in advance to secure a spot, but we understand that it might not always be possible. Our guest services team is always ready to assist with reservations and waiting lists to ensure that our guests have the opportunity to experience our diverse dining options. We will take your feedback into account to improve our booking system and ensure a better experience for our future guests.Thank you again; we look forward to welcoming you back in the future.Kind regards,David Filgueira, Duty Resort Manager
5 av 5
av en verifierad resenär

Inskickad 24 okt. 2023 på Expedia
Great accommodation with wonderful staff and service with always a smile on and great facilities. Near to the airport and city centre. Great for family outings and with friends
Kommentar från Hotellmanagement
24 okt. 2023 av David Filgueira, Duty Resort Manager, Hotellmanagement
Dear Ravi,Thank you for taking the time to review your stay.We are delighted that you appreciated our central location and your kind comments about our team who work hard to ensure that we deliver the best service are very rewarding.We look forward to the pleasure of welcoming you back again in the future. Many thanks,David Filgueira, Duty Resort Manager
5 av 5
av en verifierad resenär

Inskickad 15 okt. 2023 på Ebookers
Kommentar från Hotellmanagement
4 nov. 2023 av David Filgueira, Duty Resort Manager, Hotellmanagement
Dear Timo,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to having you return. Best wishes,David Filgueira, Duty Resort Manager
4 av 5
av en verifierad resenär

Inskickad 8 okt. 2023 på Ebookers
This hotel was great and I would return however the maids are so noisy in the morning and they start quite early. The food isn’t bad for an all inclusive.
Kommentar från Hotellmanagement
9 okt. 2023 av Fer Bouchar, Smile Manager, Hotellmanagement
Dear Sarah, Thank you for this review of your recent stay.We are delighted to hear that you found our hotel great and enjoyed our all-inclusive food offerings.However, we regret to learn about the noise from the maids in the morning. We appreciate your feedback and will address this issue with our housekeeping team to ensure a more peaceful experience for our guests. We apologize for any inconvenience this may have caused during your stay.We look forward to welcoming you back in the future.Best wishes,Fer Bouchar, Smile Manager
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