Baseras på 8 verifierade recensioner
3,6 Städning
3,6 Service och personal
3,0 Rummets bekvämlighet
3,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 23 jan. 2024 på Orbitz
Kommentar från Hotellmanagement
24 jan. 2024 av Randall C., Hotellmanagement
Dear Charles:Thank you very much to review your 1 night stayed at the hotel, we really sorry that you didnt have a good time, we encourage our guest to let us know what was wrong so we can take care and make a pleasant experience and also to improve, as you may know the hotel is going to a different direction and innovations that youll find out soon!Best regards!
av en verifierad resenär
Inskickad 22 jan. 2024 på Expedia
There is no casino as per advertised,
Kommentar från Hotellmanagement
23 jan. 2024 av Isabel A, Hotellmanagement
Dear John:Greetings from the hotel staff, While it is true that the casino is a necessity especially because clients were used to finding this entertainment center in the hotel, believe me it is out of our hands not to be able to count on it at this time, which is why we ask A little patience for our visitors, as the goal is to have it up and running soon. For us your experience is the most important thing. Thank you for your visit and understanding and we hope that you book with us again and can enjoy the hotel as you always have.
av en verifierad resenär
Inskickad 16 jan. 2024 på Expedia
Kommentar från Hotellmanagement
17 jan. 2024 av Isabel A, Hotellmanagement
Thanks for your review. All feedback is important to us and we are sorry to hear that you have had such a frustrating experience.From the staff of the hotel we are sorry for what happened.
av en verifierad resenär
Inskickad 16 jan. 2024 på Expedia
Kommentar från Hotellmanagement
16 jan. 2024 av Isabel A, Hotellmanagement
Dear AntonY:You are the reason for our daily work, we are pleased to know that you enjoyed your stay at the hotel, since it is one of our primary objectives. On behalf of the entire staff, thank you thank very for choosing us.
av en verifierad resenär
Inskickad 14 jan. 2024 på Orbitz
I liked the opportunity to meet local ladies. Since the change of policy the ladies are no longer there. Business has decreased and employees are leaving. No girls means no men means no money spent means no jobs. Too bad. The taormina is now preferable
Kommentar från Hotellmanagement
14 jan. 2024 av Isabel A, Hotellmanagement
I agree with you and all the points mentioned are what the hotel used to be , but , it is a law of life to change, power is the ability to renew things, to adapt, to make any important change, you must first jump to the empy and that is why the hotel today is betting on new markets and not focusing on the same old thing.
av en verifierad resenär
Inskickad 10 jan. 2024 på Expedia
Same staff but the magic is gone for now go to taurmino hotel and casino
Kommentar från Hotellmanagement
11 jan. 2024 av Isabel A, Hotellmanagement
Thank you for your comment, although it is true the hotel is facing a necessary transformation, changes are a fundamental part of evolution, it makes things renew, improve and adapt. We hope that in the future they will see us like any tourist place with open doors to all audiences, whether they are; family, friends or why not for business.
av en verifierad resenär
Del rey
Inskickad 6 jan. 2024 på HotelsNo hot water in my room and after a long flight I wanted a shower and it was a cold one. The rooms were nice but they no longer allow women to visit the club in the hotel. The casino is nice. It's 2 doors down. Overall I do not recommend it. The negative out weigh the positive.
Kommentar från Hotellmanagement
11 jan. 2024 av Randall C., Hotellmanagement
Dear Joseph:Thank you very much for your comments, were very sorry about the hot water issue, we already took care on of it, women are allowed if they came in company of a guest otherwise theyre are not allowed as it used to be, the hotel is going through a new perspective, we dont have a casino yet but as you mentioned theres one right next door and many more close by due to our very convenient location, if you meant negative out weigh the positive for not having prostitution were completely disagree, the hotel is in very well shape and were keeping the maintenance and improvements.Best wishes!
av en verifierad resenär
Inskickad 17 dec. 2023 på Expedia
Kommentar från Hotellmanagement
7 feb. 2024 av Randall C., Hotellmanagement
Dear Ozzie:It was a real pleasure to welcome you at the hotel, were very glad to know that you enjoyed the time spended at with us.The hotel is going through several changes, we hope to see you back soon.Best wishes!
