Baseras på 591 verifierade recensioner
4,3 Städning
4,3 Service och personal
4,3 Rummets bekvämlighet
4,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
They have a very friendly staff and great location.
Kommentar från Hotellmanagement
7 jan. 2024 av Bengie, Hotellmanagement
Thank you very much for your wonderful review! it makes our team feel good that we're doing the right thing for our customers.
av en verifierad resenär
Blood stained covers, dirty towels
Inskickad 20 dec. 2023 på HotelsOne of my WORST stays ever, after being made to wait almost an hour to check in because they had so many late check outs, on the second night I noticed that my covers had blood on it, I to the front desk and let them know. No one came to change the bedding, I
took them off the bed put them on the floor. The next morning I complained to a different staff member. When House keeping finally arrived, she made the bed using the same blood stained covers that were on the floor. That was the only time out of the 8 nights I stayed there that housekeeping came to clean the room, and she did not do it properly then. She folded dirty towels and hung them back up in the restroom. I am so upset, because the general manager Paxton did not seem to be phased at the behavior of housekeeping taking dirty linen off the floor and putting it back on the bed, and the same with the towels. The hotel looks NOTHING like what is advertised on the website. It is extremely outdated. I will make it my mission to report the normal disgusting behavior that housekeeping is displaying. Please take the covers off the bed and inspect them before you sleep, if you are unfortunate enough that there are no other hotels available at all. I will NEVER say here again.
Kommentar från Hotellmanagement
21 dec. 2023 av Paxton , Hotellmanagement
Hello Twana,We are so sorry for the issues you experienced. We strive for our guests to have a perfect stay and we fell short here on this reservation. Please know that we do take the issues regarding the linen and towels very seriously and are working with our team to ensure that this is properly addressed. Thank you again for bringing your experience to our attention so that we can make sure that something like this does not occur again.
av en verifierad resenär
Inskickad 14 dec. 2023 på Hotels
Kommentar från Hotellmanagement
15 dec. 2023 av Bengie, Hotellmanagement
It is sad to hear that you had a terrible stay in our property. Please contact us if you have any future planned stay so that we can make up with your previous stay.
av en verifierad resenär
Inskickad 13 dec. 2023 på Hotels
Kommentar från Hotellmanagement
15 dec. 2023 av Bengie, Hotellmanagement
Thank you for your survey, Marie, we are happy to hear that you had a good stay in our property. We hope to have you back in our property.
av en verifierad resenär
Inskickad 4 dec. 2023 på Expedia
I thourly enjoyed my stay! Great room ! Excellent staff who responded to every need that I had! Great breakfast! I will stay with you every time I come back to California and I will recommend it to all my friends and family!
av en verifierad resenär
Inskickad 2 dec. 2023 på Expedia
Location is good.
av en verifierad resenär
Inskickad 27 nov. 2023 på Orbitz
Wonderful staff!
Kommentar från Hotellmanagement
7 jan. 2024 av Bengie, Hotellmanagement
Thank you for wonderful review. We are happy that you had a great stay with us.
av en verifierad resenär från Crestview
Inskickad 25 nov. 2023 på Expedia
Liked the Property! But, the Person above us did a lot of walking & was Noisy!
Kommentar från Hotellmanagement
27 nov. 2023 av Bengie, Hotellmanagement
We are happy to hear that your stay went well and liked the property despite the noise you experienced. Please reached out to us on your next visit so we can arrange for you to have a top floor. Until your next visit Loretta!
av en verifierad resenär
Inskickad 10 nov. 2023 på Expedia
Kommentar från Hotellmanagement
7 jan. 2024 av Bengie, Hotellmanagement
Thank you for your wonderful review. We are happy that you enjoyed your stay with us.
av en verifierad resenär
Inskickad 8 nov. 2023 på Orbitz
Great service
Kommentar från Hotellmanagement
8 nov. 2023 av Bengie, Hotellmanagement
Victor! Thank you for the wonderful comments you gave for our property, it makes us happy that we are doing something right for our guest.