Baseras på 1 071 verifierade recensioner
4,6 Städning
4,5 Service och personal
4,4 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 4 jan. 2024 på Hotels
Kommentar från Hotellmanagement
9 jan. 2024 av Room Division Manager, Hotellmanagement
Estimado Cliente,Muchas gracias por su tiempo, que siempre nos ayuda a mejorar. Seguimos trabajando para hacerle sentir como en casa. Para cualquier consulta, no duden en ponerse en contacto con nosotros.Un saludo
av en verifierad resenär
Inskickad 31 aug. 2023 på Hotels
Kommentar från Hotellmanagement
18 sep. 2023 av Room Division Manager, Hotellmanagement
Dear customer,We thank you for your time, as it always help us improve. We keep working to make you feel at home.Given the rating you have granted us, we understand we have not meet your expectations. We kindly ask you to let us know in which aspects we failed to do so, as our goal is to see the areas in which we can improve to be better. Kind regards & and thanks in advance
av en verifierad resenär
Snål frukost
Inskickad 26 apr. 2023 på HotelsSämre frukost. Knappt något att välja på
Kommentar från Hotellmanagement
4 maj 2023 av Room Division Manager, Hotellmanagement
Dear customer,We thank you for your time, as it always help us improve. We keep working to make you feel at home.Given the rating you have granted us, we understand we have not meet your expectations. We kindly ask you to let us know in which aspects we failed to do so, as our goal is to see the areas in which we can improve to be better. Kind regards & and thanks in advance
av en verifierad resenär
The smart choice of hotel
Inskickad 28 feb. 2023 på HotelsBest hotel if you wants to visit Madrid, close to everything with taxi. Clean hotel, good service. Amazing food in restaurant. And free airport transfer!
Kommentar från Hotellmanagement
1 mars 2023 av Room Division Manager, Hotellmanagement
Dear Ali,Thank you for taking the time to let us know about your opinion. We constantly seek ways to improve our quality systems and welcome any suggestions from our customers on how to do this to make you feel at home. We will let our staff know about your positive feedback.If you have any other concerns, do not hesitate to contact us at anytime. Kind regards
av en verifierad resenär
Superbra hotell
Inskickad 16 dec. 2022 på HotelsFräscht och fint hotell. Uppfyllde alla krav. Hjälpsam och trevlig personal. Restaurang med rimliga priser och transfer till flygplatsen. Rekommenderas!
Kommentar från Hotellmanagement
19 dec. 2022 av Room Division Manager, Hotellmanagement
Dear Charlotte,Thank you for taking the time to let us know your opinion, as it always helps us improve. We keep working to be better and try to make you feel at home.If you have any other concerns, do not hesitate to contact us anytime.Kind regards
av en verifierad resenär
Bra hotel
Inskickad 15 juli 2022 på HotelsBra hotel, rent och snyggt. Frukosten är bra, men saknade lite grönsaker... någon tomat och gurka hade varit toppen. Annars har frukost buffén det man kan önska sig. Rummet var rent och snyggt, tyst. Trevlig personal. Hotellet ligger utanför Madrid, så om man ska in till Madrid behöver man ha bil. Parkeringen är bekväm, ligger i källaren på hotellet.
Kommentar från Hotellmanagement
24 juli 2022 av Room Division Manager, Hotellmanagement
Dear David,
Thank you for taking the time to let us know your opinion, as it always helps us improve. We keep working to be better and try to make you feel at home.
If you have any other concerns, do not hesitate to contact us anytime.
Kind regards
av en verifierad resenär
Inskickad 10 aug. 2021 på Hotels
Kommentar från Hotellmanagement
17 sep. 2021 av Room Division Manager, Hotellmanagement
Muchas gracias por su valoración, nos gustaría pedirle que nos contacte para indicarnos en qué podríamos mejorar. Gracias
av en verifierad resenär
Bland de bästa hotellen jag besökt
Inskickad 27 juni 2021 på HotelsFantastiskt hotell med en lika fantastisk personal!
Bland de bästa hotellen jag besökt, rent, modernt.
Kommentar från Hotellmanagement
14 juli 2021 av Room Division Manager, Hotellmanagement
Thank you very much for your time and so positive feedback, it is an absolute joy to read comments like this as it encourage us to keep working hard., and we hope to see you soon in the near future may you visit Madrid again.
av en verifierad resenär
Good Hotel
Inskickad 25 jan. 2024 på HotelsWe was in Madrid to see Real Madrid game. Tickets for bus from hotel to town only 2 euro for one way pay by cash. Bus stop very close to hotel. Hotel room very nice and clean, bathroom also clean. Not far from Hotel is a Aldi shop. Recommend this hotel and we will back.
Kommentar från Hotellmanagement
30 jan. 2024 av Room Division Manager, Hotellmanagement
Dear customer,Thank you for taking the time to let us know about your opinion. We constantly seek ways to improve our quality systems and welcome any suggestions from our customers on how to do this to make you feel at home. We will let our staff know about your positive feedback.If you have any other concerns, do not hesitate to contact us at anytime. Kind regards
av en verifierad resenär
Inskickad 25 jan. 2024 på Expedia
Their beds mattresses condition was so bad
Kommentar från Hotellmanagement
30 jan. 2024 av Room Division Manager, Hotellmanagement
Dear customer, Thank you for taking the time to let us know about your opinion. We constantly seek ways to improve our quality systems and welcome any suggestions from our customers on how to do this to make you feel at home. We will let our General Manager know about your feedback, we apologize. If you have any other concerns, do not hesitate to contact us at anytime. Kind regards