Baseras på 1 475 verifierade recensioner

4,4 av 5
4,6 Städning
4,6 Service och personal
4,4 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
4 av 5
av en verifierad resenär

Too expensive for the room @ $380

Inskickad 21 jan. 2024 på Hotels
We liked our stay. No bidets in the bathroom, that’s pretty much standard at this price point nowadays. We paid $380 for 1 night in the middle of January for a standard king. Too much I think for a nice but typical experience. Charged for water and the trash bags were not in the trash bin but placed outside it, Are guests supposed to open the trash bags? Is that a post Covid thing? The bed was very comfortable and the shower got hot super quick those were great features.
Kommentar från Hotellmanagement
23 jan. 2024 av Will P, Hotellmanagement
Thank you for taking the time to share your feedback regarding your recent stay with us. We apologize that we were unable to consistently deliver every aspect of the Hyatt Regency San Antonio Riverwalk experience we pride ourselves on. We greatly value your business and offer a personal apology for your less-than-perfect stay. We do hope you'll consider giving us another opportunity to exceed your expectations in the future.
5 av 5
av en verifierad resenär

Inskickad 20 jan. 2024 på Expedia
Very convenient the place
Kommentar från Hotellmanagement
23 jan. 2024 av Will P, Hotellmanagement
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
5 av 5
av en verifierad resenär

Inskickad 15 jan. 2024 på Orbitz
Kommentar från Hotellmanagement
7 feb. 2024 av Will P, Hotellmanagement
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
5 av 5
av en verifierad resenär

Inskickad 14 jan. 2024 på Hotels
Kommentar från Hotellmanagement
15 jan. 2024 av Will P, Hotellmanagement
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
5 av 5
av en verifierad resenär

Inskickad 14 jan. 2024 på Expedia
The location was perfect for walking about in the river walk. Dining of all kind was easily accessible, shopping was easy as well.
Kommentar från Hotellmanagement
15 jan. 2024 av Will P, Hotellmanagement
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
5 av 5
av en verifierad resenär

Inskickad 12 jan. 2024 på Expedia
Kommentar från Hotellmanagement
15 jan. 2024 av Will P, Hotellmanagement
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
5 av 5
av en verifierad resenär

Inskickad 10 jan. 2024 på Expedia
Beautiful hotel. Staff was very friendly and the location can’t be beat!
Kommentar från Hotellmanagement
15 jan. 2024 av Will P, Hotellmanagement
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
4 av 5
av en verifierad resenär från Monterrey

Inskickad 9 jan. 2024 på Expedia
Kommentar från Hotellmanagement
15 jan. 2024 av Will P, Hotellmanagement
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
5 av 5
av en verifierad resenär

Inskickad 9 jan. 2024 på Expedia
Kommentar från Hotellmanagement
15 jan. 2024 av Will P, Hotellmanagement
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!
5 av 5
av en verifierad resenär

Inskickad 7 jan. 2024 på Hotels
I’ve stayed at many hotels on the riverwalk and this one beats the others loved our stay
Kommentar från Hotellmanagement
9 jan. 2024 av Will P, Hotellmanagement
Thank you for your review! We greatly appreciate your feedback and are delighted to hear about your positive experience. We look forward to welcoming you back again soon!