- Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dirty and inconvenient!
It was not clear from the posting that this "hotel" is in an apartment complex, and was not easy to find. A week or so prior to arrival, the host contacted us via email to request our arrival time, but even when we responded twice, in English and French, they never responded or confirmed. When we arrived, we had to call and coordinate entry to the apartment with a different person than the host, and were also told that arrival after 9 p.m. was charged 20€, which was not in the original post. We were tired from driving and touring and were looking forward to a comfortable evening, but the bathroom was filthy and we could not take showers. We had to find a cleaner and rag (which was also dirty) and clean the bathroom sink before we could use it. It was disgusting and definitely not what we paid for or wanted to do on our vacation. The soap bottle in the bathroom was empty and we had to use dish soap. Luckily, we were only there for one night, but I would not recommend this place for any number of nights and I plan on requesting a refund from hotels.com because we searched for hotels, not an apartment.