Baseras på 967 verifierade recensioner
4,2 Städning
4,2 Service och personal
4,3 Rummets bekvämlighet
3,9 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 2 jan. 2019 på Hotels
Kommentar från Hotellmanagement
2 jan. 2019 av VR Rotorua Team, Hotellmanagement
Dear Values Guest,
Thanks for your score and we happy to know that you enjoyed your overall stay with us.
We look forward to welcome you again in near future.
Regrads,
VR Rotorua Team
av en verifierad resenär från Sweden
OK hotel, not a for star..
Inskickad 28 feb. 2018 på ExpediaThe rooms are not sound isolated, so you can hear your neighbours conversations lite they are in the same room... Our glases tasted like soup, wastent clean...
Poor restaurant, not many choices and prices were BIG..
This resort used to be good, but you can see how its going bad n cheap.. Wouldnt go here again.
av en verifierad resenär
Inskickad 26 jan. 2024 på Expedia
Bathroom is too old
Kommentar från Hotellmanagement
31 jan. 2024 av Regards VR Team Rotorua, Hotellmanagement
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
av en verifierad resenär
Inskickad 23 jan. 2024 på Expedia
Stunning lake location but that makes for no alternative amenities. Excellent rooms but the pool was freezing even in summer. Good range of gym equipment but some of it needs minor repairs.
Kommentar från Hotellmanagement
31 jan. 2024 av Regards VR Team Rotorua, Hotellmanagement
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.
av en verifierad resenär från San Jose
Inskickad 22 jan. 2024 på Expedia
Beautiful lake front hotel! Nice big rooms, delicious breakfast.
Kommentar från Hotellmanagement
22 jan. 2024 av VR Rotorua Team, Hotellmanagement
Dear Nitin,Thank you for your review and for choosing our hotel. I am happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel. Regards,
av en verifierad resenär
Inskickad 17 jan. 2024 på Expedia
Had a nice stay
Kommentar från Hotellmanagement
31 jan. 2024 av Regards VR Team Rotorua, Hotellmanagement
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.
av en verifierad resenär
Inskickad 12 jan. 2024 på Expedia
Beautiful place
Kommentar från Hotellmanagement
31 jan. 2024 av VR Team, Hotellmanagement
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!
av en verifierad resenär
Inskickad 10 jan. 2024 på Expedia
Kommentar från Hotellmanagement
31 jan. 2024 av Regards VR Team Rotorua, Hotellmanagement
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.
av en verifierad resenär
Inskickad 10 jan. 2024 på Expedia
Kommentar från Hotellmanagement
31 jan. 2024 av VR Team, Hotellmanagement
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!
av en verifierad resenär
Inskickad 9 jan. 2024 på Expedia
Kommentar från Hotellmanagement
31 jan. 2024 av VR Team, Hotellmanagement
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!
