Baseras på 938 verifierade recensioner
4,9 Städning
4,9 Service och personal
4,8 Rummets bekvämlighet
4,8 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 13 dec. 2023 på Hotels
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Inskickad 21 sep. 2023 på Hotels
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Hotel experience
Inskickad 9 jan. 2023 på HotelsWe had a very good stay except our room had a smell. The hotel looked for other available rooms for us and we even got to look at two before we decided to keep our room. We really appreciated the service and they also told us that they cleaned our room an extra time after we told them about the smell (hotel staff couldn’t smell what we smelled though).
Breakfast was okay (depends what you like and what you’re used to). I am not a fan of Italian breakfast with a lot of sweet things. Nice coffe and other drinks you could order that was included in the prize of the breakfast.
Great service at the hotel, we got help with booking tickets for the colosseum. Most staff spoke good English.
Not very sound proof rooms as we could hear other hotel guests outside our room and we could hear noise outside our window even though we had a room with a courtyard view.
The AC in the room wasn’t exactely working as it ahould either.
Overall a very good hotel with a good location close to the main tourist attractions.
Kommentar från Hotellmanagement
9 jan. 2023 av Aldo, Hotellmanagement
Dear Guest,Thank you for choosing to stay with us and sharing your review.We are sorry to hear that your experience could have been better, and we sincerely apologize.As per the odour in the room, we can only hypothesise a temporary malfunction with the air conditioning system, as no other issues were reported in the maintenance and housekeeping register.As for the Italian breakfast, we are sorry because Chef Pasquale's pastries and cakes are renowned, fresh and tasty delicacies, but we understand that not everyone can like them; we only hope that you have appreciated the wide range of other products in our Full Buffet.We promise we can do even better and hope to have another opportunity to make it up to you.Arrivederci,Aldo IacovoneGuest Relations Manager
av en verifierad resenär
Inskickad 3 dec. 2022 på Hotels
Vilken personal. De gjorde hela hotellet och vistelsen. Lite omoderna färgval men det spelar ingen roll. Sängarna var nästan som tempur. Väldigt sköna. Vi hade rum mot baksidan och det var kanske väl då det var en del trafik på gatan utanför. Den stördes vi inte alls av i vårt rum. Minibaren ingick och fylldes på varje dag. Testade inte spaet. Jag skulle rekommendera detta hotell.
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Inskickad 14 nov. 2022 på Hotels
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Inskickad 24 juli 2022 på Hotels
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Inskickad 2 juni 2022 på Hotels
Good location, nice staff. Recommend it.
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Väldigt nöjd.
Inskickad 23 apr. 2022 på HotelsMycket trevlig och hjälpsam personal. Uppgraderade rum utan kostnad. Sängarna väldigt sköna, typ tempur madrass.
Fin takterass.
av en verifierad resenär
Inskickad 22 mars 2022 på Hotels
av en verifierad resenär
Inskickad 22 nov. 2021 på Hotels
Ett hotel som överträffade våra förväntningar.
Bra standard, god service och trevlig personal.