Baseras på 983 verifierade recensioner
4,1 Städning
4,3 Service och personal
4,1 Rummets bekvämlighet
3,7 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 13 nov. 2023 på Hotels
Kommentar från Hotellmanagement
21 nov. 2023 av Henlopen Hotel, Hotellmanagement
Thank you for your feedback! Come stay with us again.
av en verifierad resenär
Front desk couldn’t be bothered to help
Inskickad 13 nov. 2023 på HotelsThe facility was as expected but what made our visit horrible was our experience trying to retrieve an item left in the room. I realized the evening after we checked out that a family heirloom necklace was left hanging on the corner of the TV. I called the front desk and explained the situation and was told they would check the room and get back to me right away. After 2 1/2 hours I called again and was told no necklace was found in the room. I then asked if anyone checked into the room after us and was told no, only the housekeeping staff was in the room. I was certain where the necklace was left and implored them to check again. I was then told that a note would be left for the housekeeping staff and they would get back to me in the morning. I was also told that the hotel was closing for the season the next day.
Kommentar från Hotellmanagement
14 nov. 2023 av Henlopen Hotel, Hotellmanagement
Thank you for your feedback. However, we did not find any personal belongings in the room as the Executive Housekeeper along with housekeepers thoroughly looked through the room. They moved all furniture and nothing was found. We will continue searching in case it does turn up.
av en verifierad resenär
Inskickad 13 nov. 2023 på Expedia
Great stay!
Kommentar från Hotellmanagement
14 nov. 2023 av Henlopen Hotel, Hotellmanagement
Thank you for your feedback! Come stay with us again.
av en verifierad resenär
Inskickad 13 nov. 2023 på Expedia
Kommentar från Hotellmanagement
5 dec. 2023 av Henlopen Hotel, Hotellmanagement
Thank you for your feedback! Come stay with us again.
av en verifierad resenär
Inskickad 13 nov. 2023 på Expedia
Pleasant, welcoming
Kommentar från Hotellmanagement
14 nov. 2023 av Henlopen Hotel, Hotellmanagement
Thank you for your feedback! Come stay with us again.
av en verifierad resenär
Inskickad 12 nov. 2023 på Expedia
Kommentar från Hotellmanagement
5 dec. 2023 av Henlopen Hotel, Hotellmanagement
Thank you for your feedback! Come stay with us again.
av en verifierad resenär
Inskickad 12 nov. 2023 på Expedia
Loved this property. I intend to come back in the Spring when they re-open. Located right on the boardwalk. Beautiful spacious room with a nice ocean view. A wonderful and very attentive staff. A
Kommentar från Hotellmanagement
12 nov. 2023 av Henlopen Hotel, Hotellmanagement
Thank you for your feedback! Come stay with us again.
av en verifierad resenär
Inskickad 5 nov. 2023 på Expedia
Unfortunately the room suite was horrible We thought the room might have been out service after informing the wonderful clerk at the front desk she escorted us to see 2 other rooms and was able to accommodate us the night turned out beautifully and the waves of the ocean put us to sleep 😴
Kommentar från Hotellmanagement
5 nov. 2023 av Henlopen Hotel, Hotellmanagement
Thank you for your feedback! We are sorry to hear about your experience but are glad to hear that the rest of your night was great. Come stay with us again.
av en verifierad resenär
Inskickad 2 nov. 2023 på Expedia
Kommentar från Hotellmanagement
28 nov. 2023 av Henlopen Hotel, Hotellmanagement
Thank you for your feedback! Come stay with us again.
av en verifierad resenär
Inskickad 31 okt. 2023 på Hotels
Kommentar från Hotellmanagement
31 okt. 2023 av Henlopen Hotel, Hotellmanagement
Thank you for your feedback! Come stay with us again.
