Baseras på 968 verifierade recensioner

4,1 av 5
85% rekommenderar det här hotellet
4,2 Städning
4,1 Service och personal
4,1 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
5 av 5
av en verifierad resenär

Inskickad 4 dec. 2023 på Hotels
Kommentar från Hotellmanagement
18 dec. 2023 av Christoph Weidemann, General Manager, Hotellmanagement
Thank you for sharing your kind feedback with us. We are delighted to have made a lasting memory for you and we hope to welcome you back to DoubleTree by Hilton Phuket Banthai Resort.
5 av 5
av en verifierad resenär

Inskickad 24 nov. 2023 på Expedia
Kommentar från Hotellmanagement
18 dec. 2023 av Christoph Weidemann, General Manager, Hotellmanagement
Thank you for sharing your kind feedback with us. We are delighted to have made a lasting memory for you and we hope to welcome you back to DoubleTree by Hilton Phuket Banthai Resort.
4 av 5
av en verifierad resenär

Slitet rum

Inskickad 9 apr. 2022 på Hotels
Hotellet ligger nära till stranden och restauranger vilket var bra. Jag bokade deluxe room, 2 Twin Beds, Poolside. Tyvärr var rummet vi fick mycket slitet och håller absolut inte alls den klass som övriga Hilton hotell vi har bott på tidigare. Rummet hade badkar, med väldigt hög kant viket var svårt att ta sig i och ur när man skulle duscha. Inga hängare till handdukarna vid handfatet som fanns i själva rummet. Inga mörkläggningsgardiner i rummet utan endast gamla slitna träjalusier. För oss är detta inget 4-stjärningt hotell och jag kommer inte att rekommendera detta till någon.
Kommentar från Hotellmanagement
10 apr. 2022 av DoubleTree by Hilton Phuket Banthai Resort, Hotellmanagement
Dear Khun Slitet rum , Thank you for recently staying with us and for sharing your stay experience subsequent to your recent visit to DoubleTree by Hilton Phuket Banthai Resort. I had carefully read throughout the situation you particularly experienced which totally understand how you felt, i had taken liberty to share with the leader who response to be rest assured the issues has been seriously taking care off and not to be repeated with other guests. Nevertheless, i truly hope that you may accepted my apologies on behalf of the teams with promise this may raise to the relevant teams for further improvement, and do hope this may not effect you overall impressive with our resort. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
5 av 5
av en verifierad resenär

Inskickad 19 jan. 2022 på Hotels
Kommentar från Hotellmanagement
7 feb. 2022 av DoubleTree by Hilton Phuket Banthai Resort, Hotellmanagement
Dear Mr. Simon , Thank you for recently staying with us and for sharing your stay experience subsequent to your recent visit to DoubleTree by Hilton Phuket Banthai Resort. Based on the rating you have given to us, it appears as though you enjoyed your overall stay, the details of which will be shared with all our team members. We do look forward to welcome you back with a warm welcome cookie again in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
5 av 5
av en verifierad resenär

Inskickad 3 jan. 2022 på Hotels
Kommentar från Hotellmanagement
14 jan. 2022 av DoubleTree by Hilton Phuket Banthai Resort, Hotellmanagement
Dear Mickaela , Thank you for recently staying with us and for sharing your stay experience subsequent to your recent visit to DoubleTree by Hilton Phuket Banthai Resort. Based on the rating you have given to us, it appears as though you enjoyed your overall stay, the details of which will be shared with all our team members. We do look forward to welcome you back with a warm welcome cookie again in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
4 av 5
av en verifierad resenär

Inskickad 3 nov. 2021 på Hotels
Kommentar från Hotellmanagement
10 nov. 2021 av DoubleTree by Hilton Phuket Banthai Resort, Hotellmanagement
Thank you for recently staying with us and for sharing your stay experience subsequent to your recent visit to DoubleTree by Hilton Phuket Banthai Resort. Based on the rating you have given to us, it appears as though you enjoyed your overall stay, the details of which will be shared with all our Team members. We do look forward to welcome you back with a warm welcome cookie again in the near future Best Regards, DoubleTree by Hilton Phuket Banthai Resort
5 av 5
av en verifierad resenär

Double tree by Hilton Patong

Inskickad 4 mars 2020 på Hotels
Tyst hotell med bra läge på Patong. Frukosten var kanon med mycket av allt. Vi hade två rum som man kunde öppna mellan så det blev som en lägenhet. Gymmet är fint men något litet. Vi bodde på rum med "Pool side" och jag skulle verkligen rekommendera dessa rum. De rum med "pool access" är dyrare och har små uteplats så vi var väldigt nöjda våra rum.
Kommentar från Hotellmanagement
5 mars 2020 av DoubleTree by Hilton Phuket Banthai Resort , Hotellmanagement
Thank you very much for staying with us and taking a time to write your detailed feedback. It is always a delight to receive encouraging comments such as yours, clearly expressing what it is that we are able to deliver. We are also happy to read that you found the hotel location, breakfast, and the Pool Side room to your satisfaction. We look forward to see you return again in the future.
5 av 5
av en verifierad resenär

Fantastic hotel

Inskickad 20 dec. 2019 på Hotels
We have had a wonderful stay at Double tree by Hilton in Pukhet or Bathai Hilton as best known by the locals. Great location close to all amenities, beach, shopping, nightlife, restaurants you name it. The stuff is very friendly and helpful. They did greet us all the time with the smile👍 We had a smooth check in and we got a family room with nice view of the pool. Breakfast is great with a variety of food, cereals, vegetables and tropical fruits. Double tree by Hilton hotel is very close to Patong beach 3-5 minutes walk but a bit tricky to cross the busy road just outside, however we got help from the security guard to cross over. He practically stopped the traffic so we could cross the road safely thumbs up. Patong beach is a sandy beach och quite long. We loved the pools at the hotel, they are clean and nice to hang around. The pools were never crowded and there were free sun beds available throughout the day. I appreciate that the hotel guests respected the fact that sun beds were to be used once one was at the pool area and not preoccupy the sun beds with towels while they are at the beach swimming. I highly recommend this hotel to any one coming to Phuket.
Kommentar från Hotellmanagement
23 dec. 2019 av DoubleTree by Hilton Phuket Banthai Resort , Hotellmanagement
Thank you very much for taking the time to write a generous review to share your experience. We are delighted to read your comment that you found the location to be an ideal for Patong beach and other attractions. We are also happy to know that you enjoyed our breakfast, the pool, and the sun-bed as well as the friendly staffs which made your holiday. Thank you once again for your positive feedback and we hope we will be able to welcome you back to our resort upon your next visit.
4 av 5
av en verifierad resenär

Fint hotell med gångavstånd till Patong Beach

Inskickad 31 mars 2019 på Hotels
Fint hotell med gångavstånd till Patong Beach. Strålande frukost med västerländsk och orientalisk mat. Hotellet och poolen var fint men jag gick till stranden varje dag. Litet badrum. Det finns en Starbucks nära hotellet vilket jag tyckte var bra. Gångavstånd till livliga Bangla Road.
Kommentar från Hotellmanagement
8 apr. 2019 av Banthai Team, Hotellmanagement
Thank you very much for taking the time to review our property. It will be a pleasure to have you with us again.
5 av 5
av en verifierad resenär

Inskickad 7 feb. 2019 på Hotels
Kommentar från Hotellmanagement
14 feb. 2019 av Banthai Beach Resort & Spa, Hotellmanagement
Thank you for your feedback!
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