Baseras på 561 verifierade recensioner
4,5 Städning
4,4 Service och personal
4,3 Rummets bekvämlighet
4,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 10 nov. 2023 på Hotels
av en verifierad resenär
Higher expectations
Inskickad 30 okt. 2023 på HotelsI had much higher expectaions. The interior is lokking as it is from the 1990´s. No modern feeling at all. Shower on floor 4 was a joke, hardly working at all due to low pressure. Old fashioned hotel in need of moderisation!
Kommentar från Hotellmanagement
2 nov. 2023 av lorenza, Hotellmanagement
Dear Mattias,Thank you for taking the time to tell us about your experience at the Mercure Parma Centro Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Renato Baladelli
av en verifierad resenär
Inskickad 20 feb. 2023 på Hotels
av en verifierad resenär
Inskickad 15 apr. 2022 på Hotels
av en verifierad resenär
Inskickad 4 sep. 2021 på Hotels
av en verifierad resenär
Inskickad 12 okt. 2020 på Hotels
Kanonhotell, nära till det mesta i Parma! Rent och fint. Stor balkong. Lugnt område.
av en verifierad resenär
Inskickad 10 okt. 2019 på Expedia
Läget och att rummet var rymligt, rent och fräscht!
av en verifierad resenär
Underbart!
Inskickad 10 sep. 2019 på HotelsUnderbart hotell. Prisvärt, trevlig och hjälpsam personal
av en verifierad resenär
Worst ever, close it and reform!
Inskickad 29 aug. 2019 på HotelsWe checked in, and checked out within 10 minutes.
Not more than 2 stars in the rooms. Old and smelly. Drove to Florens and checked in at a really really nice 4 stars hotel.
Kommentar från Hotellmanagement
9 sep. 2019 av lorenza, Hotellmanagement
Dear Mrs. Anna Maria,
Thank you for taking the time to tell us about your experience at the Mercure Parma Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Lorenza Simonetti
Sales Manager
av en verifierad resenär
Inskickad 5 nov. 2018 på Hotels
