Baseras på 4 569 verifierade recensioner
4,1 Städning
4,1 Service och personal
4,3 Rummets bekvämlighet
4,2 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 18 feb. 2022 på Hotels
Overall great family resort with good pool area and good rooms but unfortunately very poor service level from staff.
Kommentar från Hotellmanagement
18 feb. 2022 av Guest Relations, Hotellmanagement
Thank you for choosing to stay with us for your recent visit to Orlando. We are pleased you enjoyed your overall experience, but we sincerely apologize for the issues you encountered with our staff. Your comments have been relayed to the management team for review and resolution moving forward. We hope to have the opportunity to welcome you back the next time you visit the area. Take care and safe travels.
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av Hayden, Hotellmanagement
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
2 jan. 2024 av Hayden, Hotellmanagement
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!
av en verifierad resenär från México
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av Hayden, Hotellmanagement
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
This resort is not handicap accessible. It’s so confusing walking to find where your room is. The prices have increased (resort fees). Plus, this hotel doesn’t look like it’s being taken care of. I’ve been here since it first reopened and it’s run down. The hallways look like they’ve never been cleaned. The hallway doors are not taken care of. I don’t think I’ll be coming back here.
Kommentar från Hotellmanagement
31 jan. 2024 av Hayden, Hotellmanagement
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Kommentar från Hotellmanagement
17 jan. 2024 av Hayden, Hotellmanagement
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av Hayden, Hotellmanagement
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Kommentar från Hotellmanagement
29 dec. 2023 av Hayden, Hotellmanagement
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!
av en verifierad resenär
Inskickad 27 dec. 2023 på Expedia
Love it
Kommentar från Hotellmanagement
28 dec. 2023 av Hayden, Hotellmanagement
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!
av en verifierad resenär från Brooklyn
Inskickad 27 dec. 2023 på Expedia
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Kommentar från Hotellmanagement
28 dec. 2023 av Hayden, Hotellmanagement
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!