Baseras på 1 768 verifierade recensioner

4,4 av 5
4,3 Städning
4,4 Service och personal
4,4 Rummets bekvämlighet
4,1 Hotellets skick
Verifierade recensioner från MrJet
5 av 5
av en verifierad resenär

Inskickad 20 jan. 2024 på Expedia
Kommentar från Hotellmanagement
22 jan. 2024 av Bert, Hotellmanagement
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.
4 av 5
av en verifierad resenär

Inskickad 19 jan. 2024 på Expedia
I loved it , it was peaceful and spacious with a great ocean view .
Kommentar från Hotellmanagement
19 jan. 2024 av Bert, Hotellmanagement
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.
5 av 5
av en verifierad resenär

Inskickad 17 jan. 2024 på Expedia
Hotel staff was great. Had a great view of the ocean. Burgers at the bar were really good. Couple of issues. Our goal was a quiet getaway. We are in our 70's. Hotel booked a group of young people in the next room. Their goal was to party UNTIL 3 IN THE MORNING. They were polite and did turn down the music. Not sure how many were at the party but more than should have been in the room. We were young once to but such a big hotel I think they could have been given another room away from other guest. We decided to cut our stay short and drove home the following afternoon. Needed some rest after being up most of the night. Other than that, I would recommend this hotel especially during the summer.
Kommentar från Hotellmanagement
17 jan. 2024 av Bert, Hotellmanagement
Thank you for your review. Your feedback helps us improve our hotel and amenities. We apologize for any inconvenience due to your neighbors. In the future, please let our front desk staff know and request to move. We hope that you will visit us again soon.
5 av 5
av en verifierad resenär från Odenton

Inskickad 15 jan. 2024 på Expedia
We had a great time. Loved the staff and the place.
Kommentar från Hotellmanagement
15 jan. 2024 av Bert, Hotellmanagement
Thank you for making us part of your vacation experience. We hope that you will visit us again soon.
2 av 5
av en verifierad resenär

Definitely not over 4 stars

Inskickad 15 jan. 2024 på Hotels
Room was run down, the shower has a terrible design, things were small. There was lotion or something on the bathroom countertop, no conditioner and the sink was slow draining.
Kommentar från Hotellmanagement
15 jan. 2024 av Bert, Hotellmanagement
Thank you for your review. Your feedback helps us improve our hotel and amenities. We provide unlimited toiletries upon request. We will address your concerns with our senior management. We hope that you will visit us again soon.
5 av 5
av en verifierad resenär

Inskickad 14 jan. 2024 på Expedia
Awesome
Kommentar från Hotellmanagement
15 jan. 2024 av Bert, Hotellmanagement
Thank you so much for your positive review of the Grand Hotel. We hope that you will visit us again soon.
1 av 5
av en verifierad resenär

Inskickad 14 jan. 2024 på Hotels
Kommentar från Hotellmanagement
15 jan. 2024 av Bert, Hotellmanagement
Thank you for your recent stay with us. We hope that you will visit us again soon.
3 av 5
av en verifierad resenär

Inskickad 12 jan. 2024 på Expedia
Fortunately we stayed in January so the streets were available for parking. It was some sort of church retreat that weekend but still, the lot clearly only has about 30 spaces for a huge hotel. Don't stay on the second floor. The pool/game room is right there by the elevators and it's horribly loud and reeks of chlorine.
Kommentar från Hotellmanagement
12 jan. 2024 av Bert, Hotellmanagement
Thank you for your recent stay with us at the Grand Hotel. Our 6-story parking garage is always available for parking. If there is ever a problem with your room simply notify our staff who are on hand 24 hours a day. We hope that you will visit us again soon.
5 av 5
av en verifierad resenär

Inskickad 12 jan. 2024 på Expedia
Kommentar från Hotellmanagement
15 jan. 2024 av Bert, Hotellmanagement
We are so glad you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave a review. We hope that you will visit us again soon.
5 av 5
av en verifierad resenär

Inskickad 11 jan. 2024 på Expedia
I loved it pool sauna pool tables but no free coos
Kommentar från Hotellmanagement
15 jan. 2024 av Bert, Hotellmanagement
Thank you for making the Grand Hotel part of your vacation experience. We hope that you will visit us again soon.