Baseras på 1 709 verifierade recensioner
4,0 Städning
3,9 Service och personal
4,1 Rummets bekvämlighet
3,8 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 29 dec. 2023 på Hotels
Kommentar från Hotellmanagement
4 feb. 2024 av Loren , Hotellmanagement
Thank you for taking time to review our resort!
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
4 feb. 2024 av Loren , Hotellmanagement
Thank you for staying with us!Come visit us again
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
4 feb. 2024 av Loren , Hotellmanagement
Thank you for taking time to review our resort.
av en verifierad resenär
Inskickad 26 dec. 2023 på Hotels
Kommentar från Hotellmanagement
4 feb. 2024 av Loren , Hotellmanagement
Thank you for taking time to review our resort!
av en verifierad resenär
Inskickad 25 dec. 2023 på Expedia
Got an upgrade. Staff is nice. Newly renovated rooms!
Kommentar från Hotellmanagement
4 feb. 2024 av Loren , Hotellmanagement
Thank you for taking time to review our resort. We are glad you enjoyed our newly renovated room. Come visit us again!
av en verifierad resenär
Inskickad 25 dec. 2023 på Expedia
Everything. Staff, pool very family oriented
Kommentar från Hotellmanagement
15 jan. 2024 av Martesha, Reservations Manager, Hotellmanagement
Dear Maria,Thank you for taking the time to give us an excellent rating. We are glad to know that you and your family was able to enjoy our facility.
av en verifierad resenär
Inskickad 23 dec. 2023 på Expedia
Kommentar från Hotellmanagement
15 jan. 2024 av Martesha, Reservations Manager, Hotellmanagement
Thank you for your great rating. We hope to see you on your next trip to Ocean City, MD.
av en verifierad resenär
Inskickad 17 dec. 2023 på Hotels
Kommentar från Hotellmanagement
4 jan. 2024 av Martesha, Reservations Manager, Hotellmanagement
Hello Eric,We are so glad to know that you enjoyed your stay with us. Thank you for the perfect rating! See you next time!
av en verifierad resenär
Inskickad 17 dec. 2023 på Expedia
We were unpleasantly moved to another king ste we did NOT reserve that was not up to par with definitely needing renovations in the bathroom (flooring/tiles). We reserved grnd flr King Ste, but moved to 5th flr end to my insisting it still be a King Ste. We still did not get the jacuzzi tub rm as we expected plus the Hotel had a Contractor start his work our last 2 days at ex. 8am til 5pm - we came there to rest as well and should'nt have had to deal with banging and clanging right over head.
other than that - we will revisit once their completely renovated.
Kommentar från Hotellmanagement
4 jan. 2024 av Martesha, Reservations Manager, Hotellmanagement
Dear Lisa,We regret to find out that we did not meet your expectations. Please be advised that the room type that you reserved is not available on the 1st floor and you did not reserve a suite with a jacuzzi, as they are not available using this booking method. We do completely understand how you feel about the noise during our renovation period. However, this is the best time to do so, as we are always committed to improving our services and facilities for our valued guests. Certainly, we cannot during the summer months. We have found that the temporary disruption is worth the ending results. Please do not allow this isolated incident to mar your overall experience and we hope to see you on your next visit to Ocean City, MD, to enjoy the improvements that were made to the hotel.
av en verifierad resenär
Inskickad 17 dec. 2023 på Expedia
Kommentar från Hotellmanagement
8 jan. 2024 av Martesha, Reservations Manager, Hotellmanagement
Hi John,Thank you for taking the time to give us a rating. In what areas do you feel that we need to improve? We wish you all the best in your future travels.