Baseras på 975 verifierade recensioner

4,3 av 5
88% rekommenderar det här hotellet
4,6 Städning
4,4 Service och personal
4,5 Rummets bekvämlighet
4,5 Hotellets skick
Verifierade recensioner från MrJet
5 av 5
av en verifierad resenär

California Road Trip

Inskickad 12 okt. 2019 på Hotels
Ett mycket trevligt hotell med hög standard, mycket prisvärt.
Kommentar från Hotellmanagement
16 okt. 2019 av Ria, AGM, Hotellmanagement
Dear Gerry, Thanks for staying with us. We appreciate your feedback! I hope to see you again when you come to visit the Bay area in the future!
3 av 5
av en verifierad resenär

Inskickad 30 sep. 2019 på Hotels
Kommentar från Hotellmanagement
16 okt. 2019 av Ria, AGM, Hotellmanagement
Dear Carljohan, Thanks for staying with us. We appreciate your feedback! I hope to see you again when you come to visit the Bay area in the future!
5 av 5
av en verifierad resenär

Bra hotellläge till flygplatsen Orlando

Inskickad 15 jan. 2019 på Hotels
Ett mycket bra läge till flygplatsen Orlando. Frukosten kunde nog ha varit bättre. Wi-fi hoppar ur titt som tätt. Sköna sängar. Nyrenoverade rum. Väldigt tyst på hotellet. Fri flygtransfer.
Kommentar från Hotellmanagement
5 feb. 2019 av Dorothy Green -AGM, Hotellmanagement
Hi Bengt, We are actually located at the Oakland Airport in California. Thanks!
5 av 5
av en verifierad resenär

Fint hotell

Inskickad 5 jan. 2019 på Hotels
Ett rent och snyggt hotell nära flygplatsen. Stora hotellrum med sköna sängar. En helt okej gratis frukostbuffé. Det bästa var att de hade gratis shuttle till Oracle Arena vilket var en glad överraskning då vi hade biljetter till Warriorsmatch. Det enda som inte var bra var att WiFi inte fungerade så bra, blev ständigt frånkopplad.
Kommentar från Hotellmanagement
5 mars 2019 av GM, Hotellmanagement
Thank you for the review of our Hotel! We hope to see you again in the near future.
5 av 5
Rekommenderas
för kompisresor
av en verifierad resenär

Bra och bekvämt

Inskickad 20 mars 2018 på Hotels
Hotellet låg nära och bra flygplatsen, inte i det mysigaste område men fungerar perfekt som en första natt efter en flygresa eller om man ska med ett tidigt flyg på morgonen. Från området går det även pendeltåg in till centrum. Min rekommendation är att man bor utanför centrum och åker in under dagen.
2 av 5
av en verifierad resenär

Inskickad 19 jan. 2024 på Hotels
There is no bottled water in the rooms ?? The hot water was Luke warm But my biggest problem the parking gate arm came down on my car . It was shortly after 6 am I was leaving to catch a flight and the something hit my car .
Kommentar från Hotellmanagement
22 jan. 2024 av Ria A. - GM, Hotellmanagement
Dear Cynthia,Thank you for bringing your concerns to our attention, and we sincerely apologize for the inconveniences you experienced during your stay.Regarding the absence of bottled water in the rooms, I'd like to clarify that not all hotels offer complimentary water bottles in the rooms, as it will be based on their brand standards. However, we do have water bottles available for purchase at our suite shop for your convenience.I'm sorry to hear about the issue with the hot water temperature, and we'll certainly look into improving this aspect to ensure a more comfortable stay for our guests.Regarding the incident with the parking gate arm, we take this matter very seriously. Our initial review of the security cameras indicates that your vehicle had already passed the gate arms when they were in the down position. Nevertheless, we want to address your concerns thoroughly.Could you please share pictures of the damage to your vehicle? This will help us better understand the situation and take appropriate action. You can reply to this email with the pictures attached.Once again, we apologize for any inconvenience caused, and we appreciate your understanding. If you have any further questions or concerns, please don't hesitate to reach out.
5 av 5
av en verifierad resenär från RENO

Inskickad 18 jan. 2024 på Travelocity
Kommentar från Hotellmanagement
19 jan. 2024 av Ria A. - GM, Hotellmanagement
Dear Sandra,Thank you so much for the fantastic 5/5 review! We're thrilled to know that you had a wonderful experience during your stay. If there's anything specific you enjoyed or any suggestions for improvement, feel free to share. We appreciate your feedback and look forward to welcoming you back for another great stay!
5 av 5
av en verifierad resenär

Inskickad 17 jan. 2024 på Hotels
Kommentar från Hotellmanagement
19 jan. 2024 av Ria A. - GM, Hotellmanagement
Dear Matthew,Wow, thank you for the perfect 10 review! We're absolutely thrilled to hear that you had an excellent experience during your stay. Your feedback means a lot to us. If there's anything specific you loved or any suggestions for improvement, feel free to share. We can't wait to welcome you back for another fantastic stay!
1 av 5
av en verifierad resenär

Inskickad 15 jan. 2024 på Expedia
Kommentar från Hotellmanagement
6 feb. 2024 av Ria A. - GM, Hotellmanagement
Dear Arlene,We're sorry to hear that your experience with us fell short of expectations. Your feedback is important to us, and we would appreciate the opportunity to address any specific concerns you may have had during your stay. Please feel free to reach out to us directly so that we can discuss your experience further and work to make things right. Thank you for sharing your feedback, and we hope to have the opportunity to improve upon your next visit.
5 av 5
av en verifierad resenär

Inskickad 12 jan. 2024 på Hotels
Kommentar från Hotellmanagement
15 jan. 2024 av Ria A. - GM, Hotellmanagement
Dear Shelena,We're thrilled to receive your fantastic 10/10 rating and appreciate the time you took to share your positive feedback with us! Your satisfaction is our ultimate goal, and we are delighted to hear that you had an exceptional experience at Holiday Inn Express & Suites Oakland Airport.It's rewarding to know that our efforts to provide a clean, comfortable, and friendly environment resonated with you. Your kind words about our staff and facilities inspire and motivate us to maintain the highest standards of service.If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We value your insights and always strive to enhance our guests' experience.Thank you once again for choosing to stay with us and for recognizing our commitment to excellence. We look forward to hosting you again on your future visits to Oakland.
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