Baseras på 13 verifierade recensioner
4,8 Städning
3,9 Service och personal
4,7 Rummets bekvämlighet
4,4 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 24 jan. 2024 på Hotels
Kommentar från Hotellmanagement
25 jan. 2024 av Snow Crystal Front Desk, Hotellmanagement
Dear Charles,Thank you immensely for your positive review of Snow Crystal. Your satisfaction is at the core of everything we do, and it is immensely rewarding to know that we met your expectations. Your feedback is invaluable to us as it helps us continue to improve our services. We genuinely appreciate your input and would love to hear more about what made your stay exceptional. Please don't hesitate to reach out if you have any questions or if there's anything we can assist you with in the future. We eagerly await the opportunity to host you again.
av en verifierad resenär
Inskickad 31 dec. 2023 på Expedia
Kommentar från Hotellmanagement
31 dec. 2023 av Snow Crystal Front Desk, Hotellmanagement
Dear Eiji,Thank you for taking the time to share your rating on your recent stay at Snow Crystal. If you would be willing to provide more specific details about your stay or if there are particular aspects you believe require attention, please feel free to share them with us. Your insights are crucial in our ongoing efforts to provide exceptional service. Thank you for choosing Snow Crystal, and we look forward to serving you again in the future.
av en verifierad resenär
Inskickad 8 mars 2023 på Hotels
av en verifierad resenär
Inskickad 19 jan. 2023 på Hotels
av en verifierad resenär
Inskickad 2 jan. 2023 på Orbitz
Awesome place to stay near Grand Hirafu.
av en verifierad resenär
Inskickad 16 feb. 2020 på Hotels
av en verifierad resenär
Inskickad 12 feb. 2020 på Hotels
av en verifierad resenär
Excellent apartment
Inskickad 24 jan. 2020 på HotelsExcellent 3 bedroom, 3 batheoom apartment. Perfectly suited for 4 adults and 2 children or any group of 6. Very close to the ski lifts. Very well equipped.
av en verifierad resenär
Inskickad 7 mars 2019 på Hotels
The location is amazing. The room is clean and tidy. But the reception girl is not good. When the day we arrived,nobody was at the reception,and the door was locked. We can’t go inside and it’s quite cold. After 5 mins,she showed up,and not going to help us with the luggages,just stand there.BTW,there are steps at the entrance of the hotel,so you have carry your luggages. And I booked a transportation service at 9am. But she knocked our door at 8:30am told us the car is here. I told her I already discussed with Timothy( from Snow Crystal) by Email before we came to Niseko that I need the car on 9am. And she talked me like:Have you seen the letter I put in your room? I was very upset at that moment.
av en verifierad resenär
The perfect ski holiday lodging
Inskickad 1 feb. 2019 på HotelsI was there for a week of skiing in the Niseko Gran Hirafu area and the Snow Crystal was perfect in every way. The units are new, well kept and the concierge help was exceptional. The location is very close to the ski resort and within easy walking distance of many fine restaurants.
