Baseras på 3 672 verifierade recensioner
4,1 Städning
4,1 Service och personal
4,3 Rummets bekvämlighet
4,0 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 8 sep. 2023 på Hotels
Kommentar från Hotellmanagement
8 sep. 2023 av Anastasiia , Hotellmanagement
Thanks for staying with us. We appreciate your feedback!
av en verifierad resenär
Inskickad 4 apr. 2023 på Expedia
Allt
Kommentar från Hotellmanagement
9 apr. 2023 av Guest Services, Hotellmanagement
Dear Johan, Thank you for being our guest at Niagara Falls Marriott on the Falls. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.ZachGuest Services
av en verifierad resenär
Inskickad 11 juni 2022 på Hotels
Kommentar från Hotellmanagement
13 juni 2022 av Guest Services, Hotellmanagement
Dear Guest, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for everyone. We hope to have a future opportunity to restore your confidence in us.
Zach
Guest Services
av en verifierad resenär
Inskickad 30 dec. 2023 på Expedia
Kommentar från Hotellmanagement
19 jan. 2024 av Guest Services, Hotellmanagement
Dear M. Sue, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we look forward to you making Niagara Falls Marriott on the Falls your home away from home whenever your travels bring you to our area. Zach Guest Services
av en verifierad resenär
Inskickad 30 dec. 2023 på Expedia
Safe
Kommentar från Hotellmanagement
1 jan. 2024 av Guest Services, Hotellmanagement
Dear Juan, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Niagara Falls Marriott on the Falls. We look forward to welcoming you back on your next visit!Happy Holidays and Happy New Year!ZachGuest Services
av en verifierad resenär
Inskickad 30 dec. 2023 på Expedia
The only thing I didn’t like was the long elevator wait times as we were on the 22nd floor.
Kommentar från Hotellmanagement
30 dec. 2023 av Guest Services, Hotellmanagement
Dear Lisa, Thank you for choosing Niagara Falls Marriott on the Falls and sharing your experience. We are pleased you enjoyed your stay overall; however, we deeply regret the wait time you had with our elevators during your visit. We will address this appropriately, and we want you to know we are very grateful for your patience. We appreciate hearing from our guests as we continually strive to improve our services. We hope you will revisit for a much-improved stay.ZachGuest Services
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
31 dec. 2023 av Guest Services, Hotellmanagement
Dear Muhammad, It is wonderful to know you enjoyed everything about your time at Niagara Falls Marriott on the Falls and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we look forward to you staying with us again soon. Happy Holidays, and have a great New Year.ZachGuest Services
av en verifierad resenär
Inskickad 29 dec. 2023 på Hotels
Kommentar från Hotellmanagement
31 dec. 2023 av Guest Services, Hotellmanagement
Dear Chris, Thank you for choosing to stay with us and sharing your rating. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.ZachGuest Services
av en verifierad resenär
Inskickad 29 dec. 2023 på Hotels
Kommentar från Hotellmanagement
31 dec. 2023 av Guest Services, Hotellmanagement
Dear Serrina, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Niagara Falls Marriott on the Falls. We look forward to welcoming you back on your next visit. Happy Holidays, and have a great New Year.ZachGuest Services
av en verifierad resenär
Couples Honeymoon stay
Inskickad 29 dec. 2023 på HotelsThe stay was great,abit pricey but I guess that’s what you get with the falls view.
Smooth check in and check out process.
Kommentar från Hotellmanagement
30 dec. 2023 av Guest Services, Hotellmanagement
Dear Clinton, Thank you for choosing Niagara Falls Marriott on the Falls and sharing your experience. We are glad you liked our seamless check-in and check-out process and that you had a great stay. Additionally, we appreciate your sentiments about pricing and that we take careful consideration to be competitively priced for our area. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.ZachGuest Services