Baseras på 2 065 verifierade recensioner
3,8 Städning
3,9 Service och personal
3,9 Rummets bekvämlighet
3,7 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 30 apr. 2022 på Hotels
Kommentar från Hotellmanagement
1 maj 2022 av T.Lightell, Hotellmanagement
Thank you for choosing the Astor Crowne Plaza. We hope that you will allow us the opportunity to serve you again in the future.
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Our overall experience was okay. The carpet in the room seemed old and with dirty spots similar to the curtains. There was no hot water in the shower, just warm. The distance to restaurants and entertainment was good.
Kommentar från Hotellmanagement
23 jan. 2024 av Hotel Management , Hotellmanagement
Thank you for your review, Gabriela, and please accept my sincere apologies for the unsatisfactory experience you had during your time with us. We’re extremely disappointed to hear that you felt cleanliness wasn’t up to par. At our hotel, we take upkeep and cleanliness very seriously and your room should always feel fresh and clean. We hope you will give us another opportunity to better serve you on your next visit to New Orleans - we have no doubt that the next time you would have the wonderful experience that most of our guests have.
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
23 jan. 2024 av Hotel Management , Hotellmanagement
We truly appreciate you taking the time to share your rating with us, Dietra, and it is a pleasure to know that you enjoyed the majority of your stay at our property. It would be an honor to welcome you back again in the future!
av en verifierad resenär
Inskickad 29 dec. 2023 på Hotels
Nuestra estancia en este hotel fue muy placentera, nos gustó mucho la locación, a un lado de Bourbon Street prácticamente, los empleados fueron muy amables y serviciales, lo único que me hubiera gustado es que hubiera un refrigerador para nuestras bebidas, pero por lo demás todo estuvo muy bien, además está hermoso el hotel, parece que estás en París.
Kommentar från Hotellmanagement
23 jan. 2024 av Hotel Management , Hotellmanagement
Thank you for sharing your experience with us and with your fellow travelers, Maria D. We love our fantastic location too and are happy our dedicated team took such great care of you during your stay! We look forward to welcoming you back to our hotel again in the near-future.
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Bien situé.
Kommentar från Hotellmanagement
23 jan. 2024 av Hotel Management , Hotellmanagement
Thank you for taking the time to review our hotel, Jean. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
av en verifierad resenär
Inskickad 28 dec. 2023 på Hotels
Kommentar från Hotellmanagement
23 jan. 2024 av Hotel Management , Hotellmanagement
Thank you for taking the time to share your rating with us, Richard. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel again soon!
av en verifierad resenär
Inskickad 28 dec. 2023 på Orbitz
Kommentar från Hotellmanagement
17 jan. 2024 av Reginald, Hotellmanagement
Thank you for the review, Jorge
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
23 jan. 2024 av Hotel Management , Hotellmanagement
Thank you for providing such a wonderful rating, Quinton! It was a pleasure to welcome you as our guest and we are elated you enjoyed your time with us. It would be an honor to welcome you back again in the future.