Baseras på 943 verifierade recensioner
4,2 Städning
4,4 Service och personal
4,3 Rummets bekvämlighet
4,1 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Inskickad 14 jan. 2024 på Expedia
Kommentar från Hotellmanagement
4 feb. 2024 av Customer Service, Hotellmanagement
Thank you for sharing your feedback, Stephen!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.
av en verifierad resenär
Inskickad 6 jan. 2024 på Expedia
I kept having key card problems with the room. Staff was helpful and graciously moved me to another room, which also had key card problems. Everything else was fine.
Kommentar från Hotellmanagement
9 feb. 2024 av Customer Service, Hotellmanagement
Ronald, it's concerning to hear about the challenges you faced with the key card, though we're relieved our team members were able to assist in a friendly and effective manner. We're currently looking into this issue to help ensure that future stays are seamless and enjoyable for each visitor. It's pleasing to know that apart from this, your stay with us was satisfactory. At Sonesta Simply Suites Nashville Brentwood, we always strive to improve and appreciate your feedback. We hope to welcome you back soon, providing a more seamless experience.
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Very nice room, very friendly and accommodating staff in a convenient location and value price
Kommentar från Hotellmanagement
30 dec. 2023 av Customer Service, Hotellmanagement
Chuck, we're thrilled you found your stay at Sonesta Simply Suites Nashville Brentwood to be enjoyable and excellent value for money. We're especially pleased our friendly and helpful team members enhanced your stay and our location was convenient for your needs. We appreciate your positive comments and hope to welcome you back in the future.
av en verifierad resenär
Inskickad 29 dec. 2023 på Expedia
Kommentar från Hotellmanagement
30 dec. 2023 av Customer Service, Hotellmanagement
Kyla, thank you for leaving a five-star rating for Sonesta Simply Suites Nashville Brentwood on Expedia. Your rating is greatly appreciated and affirms our team's dedication to providing a superior guest experience. We hope to welcome you back on your future visits to Nashville.
av en verifierad resenär
Inskickad 28 dec. 2023 på Expedia
Kommentar från Hotellmanagement
30 dec. 2023 av Customer Service, Hotellmanagement
Thank you for the 4-star rating, Kimberly!We are delighted to see that you had a wonderful time at Sonesta Simply Suites Nashville Brentwood. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!
av en verifierad resenär
Inskickad 17 dec. 2023 på Expedia
The check in was very quick and easy. The staff that I encountered was very friendly. I liked the area where the hotel is located - very quiet and close to several stores and restaurants. Also, only 20 minutes away from the airport which was a plus.
Kommentar från Hotellmanagement
18 dec. 2023 av Customer Service, Hotellmanagement
Nadia, thank you for sharing your positive experience with us. At Sonesta Simply Suites Nashville Brentwood, we're delighted to learn that your check-in process was efficient and our team members were welcoming. We're also pleased that our prime location, close to various amenities and the airport, added convenience to your stay. Looking forward to your next visit.
av en verifierad resenär
Inskickad 12 dec. 2023 på Hotels
Always a great stay. Clean, friendly staff, great location, comfortable, affordable, and quiet.
Kommentar från Hotellmanagement
12 dec. 2023 av Customer Service, Hotellmanagement
We're thrilled to read your supportive comments about your stays at Sonesta Simply Suites Nashville Brentwood! It's fantastic that you appreciate our immaculate premises, convenient location, comfort, value, and tranquility. Even more heartening is your acknowledgment of our friendly team members. We eagerly anticipate your next visit.
av en verifierad resenär
Great stay!
Inskickad 4 dec. 2023 på HotelsThis is always a clean and friendly stay in Brentwood! Great location for safe walks and good food!
Kommentar från Hotellmanagement
5 dec. 2023 av Customer Service, Hotellmanagement
We're thrilled to hear that you always find Sonesta Simply Suites Nashville Brentwood to be clean and welcoming. The safety of our environment and nearby dining options are indeed highlights we're proud of. We appreciate your positive feedback and look forward to welcoming you back for more enjoyable stays.
av en verifierad resenär
Inskickad 3 dec. 2023 på Orbitz
For the price in this area, it’s a decent deal. Having a kitchen in a dog friendly hotel met our expectations.
The entire hotel needs a deep clean. Our room had not been vacuumed- there was trash left.
Kommentar från Hotellmanagement
5 dec. 2023 av Customer Service, Hotellmanagement
Meggan, thank you for your feedback. It's great to know that our reasonably priced accommodations with a well-equipped kitchen suited your needs. We acknowledge your concerns regarding the cleanliness and assure you that spotlessness is normally a hallmark of our service. Rest assured, your feedback is vital in helping us maintain higher standards. We hope to have another chance to welcome you back for a better stay.
av en verifierad resenär
Inskickad 30 nov. 2023 på Hotels
Kommentar från Hotellmanagement
30 nov. 2023 av Customer Service, Hotellmanagement
Craig, thank you for choosing to stay at Sonesta Simply Suites Nashville Brentwood. We're pleased to see your rating and hope to welcome you back on your next trip, making it an even more delightful experience. Safe travels!
