Baseras på 981 verifierade recensioner
4,5 Städning
4,4 Service och personal
4,2 Rummets bekvämlighet
4,3 Hotellets skick
Verifierade recensioner från MrJet
av en verifierad resenär
Läget är toppen
Inskickad 11 sep. 2023 på HotelsMycket trevligt hotell, men god frukost & serviceminded personal. Ett litet minus är kvaliteten på kuddar / säng, stenhårda enligt min smak. I övrigt är vi mycket nöjda.
Kommentar från Hotellmanagement
11 sep. 2023 av Ernesto Noschese GM, Hotellmanagement
Dear Guest,Thank you for the time you dedicated in writing a comment regarding your recent stay at UNAHOTELS Cusani Milano.It is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieveWe are looking forward to welcoming you again in the near future.Yours sincerely,Ernesto NoscheseGM
av en verifierad resenär
Mycket ljuhört
Inskickad 5 jan. 2023 på HotelsLigger mitt i torget, man hör tramm som de åker inne i rummet, borjar förfla, fast personal dyker snabbt upp och fixar, men ... liten frukost, nära till allt , fin utsikt
Kommentar från Hotellmanagement
6 jan. 2023 av Matteo Tuzzi - GM, Hotellmanagement
Dear Andreas,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
av en verifierad resenär
Inskickad 5 dec. 2022 på Hotels
Kommentar från Hotellmanagement
6 dec. 2022 av Matteo Tuzzi - GM, Hotellmanagement
Dear Lina,Thank you for your nice review!We hope to see you soon.Best regards,
av en verifierad resenär
Inskickad 17 okt. 2022 på Hotels
Kommentar från Hotellmanagement
18 nov. 2022 av Matteo Tuzzi - GM, Hotellmanagement
Dear Helena,Thank you for sharing your feedback with us!Best regards
av en verifierad resenär
Inskickad 12 okt. 2022 på Hotels
Kommentar från Hotellmanagement
8 nov. 2022 av cusani, Hotellmanagement
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Matteo TuzziManager
av en verifierad resenär
Great in every aspect!
Inskickad 10 okt. 2022 på HotelsGreat location, nice breakfast and spacious room. Can highly recommend this hotel!
Kommentar från Hotellmanagement
8 nov. 2022 av cusani, Hotellmanagement
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Matteo TuzziManager
av en verifierad resenär
Rekommenderas
Inskickad 5 aug. 2022 på HotelsFantastiska rum med underbar utsikt. Mycket bra frukost, men middag kan med fördel utspisas på annat ställe. Den var absolut okej, men utan att överraska positivt.
Kommentar från Hotellmanagement
22 aug. 2022 av cusani, Hotellmanagement
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Matteo TuzziManager
av en verifierad resenär
Inskickad 23 juli 2022 på Hotels
Kommentar från Hotellmanagement
22 aug. 2022 av cusani, Hotellmanagement
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Matteo TuzziManager
av en verifierad resenär
Inskickad 16 maj 2022 på Hotels
Kommentar från Hotellmanagement
4 juni 2022 av cusani, Hotellmanagement
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Matteo Tuzzi
Manager
av en verifierad resenär
Inskickad 13 maj 2022 på Hotels
Kommentar från Hotellmanagement
4 juni 2022 av cusani, Hotellmanagement
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Matteo Tuzzi
Manager