Baseras på 470 verifierade recensioner

4,8 av 5
93% rekommenderar det här hotellet
4,9 Städning
4,8 Service och personal
4,8 Rummets bekvämlighet
4,8 Hotellets skick
Verifierade recensioner från MrJet
3 av 5
av en verifierad resenär

Extra costs, but great service

Inskickad 4 okt. 2017 på Hotels
FYI - A bottle of water from the minibar cost $9 (+ tax and tip)... Otherwise the staff are very friendly, and the service are in general great.
Kommentar från Hotellmanagement
29 okt. 2017
Thank you very much for your feedback. We are delighted to know that you enjoyed your stay. We also appreciate your candid comment on the price on certain items; we will review accordingly. All of us at Acqualina look forward to welcoming you back soon. Regards, Mariana Go/Guest Relations Manager
5 av 5
av en verifierad resenär

Inskickad 9 nov. 2013 på Hotels
bra
5 av 5
av en verifierad resenär

Den här resenären lämnade endast betyg Inskickad 17 jan. 2013 på Hotels
5 av 5
av en verifierad resenär

Inskickad 12 jan. 2024 på Expedia
Kommentar från Hotellmanagement
1 feb. 2024 av Guest Experience Manager, Hotellmanagement
Dear Magdalena,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back for future stays!Kind Regards,Adlija Diaz
5 av 5
av en verifierad resenär

Inskickad 8 jan. 2024 på Hotels
Kommentar från Hotellmanagement
9 jan. 2024 av Guest Experience Manager, Hotellmanagement
Dear Raphaela,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back for future stays with us! Kind Regards,Adlija Diaz
3 av 5
av en verifierad resenär

Beautiful property with some issues

Inskickad 14 dec. 2023 på Hotels
We stayed for one night with our baby. Beautiful rooms and a really nice arrival gift waited for us upon check in. Hotel restaurants are also quite nice. Few things weren’t great, however. We were given a 6th floor room and had a view of a balcony below us. Not a big deal, but it was really disappointing to have a construction crew start working on that balcony at 7am. The hotel knew we had a baby with us (they provided a crib) so I’d expect a true luxury resort to think ahead and not put us in a room that’ll be loud early in the morning. Aside from that, the room was generally loud - we could hear the HVAC unit humming all night. Not sure if that’s true for every room or just ours. One small additional detail - typically at a luxury hotel, someone helps you with your bags as soon as your car pulls up. We were only helped after checking in. Not a huge deal, but didn’t feel like a true luxury resort.
Kommentar från Hotellmanagement
19 dec. 2023 av Guest Experience Manager, Hotellmanagement
Dear Deckel,Thank you kindly for choosing to stay at Acqualina Resort! We were very happy to read that you were satisfied with our accommodations, resort facilities and food & beverage offerings. We also would like to sincerely apologize that some of the areas during your stay were not up to your expectations. Guest comfort and satisfaction are of the utmost importance to us; therefore, your feedback has been already utilized to make improvements to the existing. Most of all, we truly hope you will not be deterred from coming back and will give us another opportunity in the near future!Warm Regards,Adlija Diaz
5 av 5
av en verifierad resenär

Inskickad 10 dec. 2023 på Expedia
Kommentar från Hotellmanagement
8 jan. 2024 av Guest Experience Manager, Hotellmanagement
Dear Faheed,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We thank you for your 5-star rating and look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz
5 av 5
av en verifierad resenär

Inskickad 4 dec. 2023 på Expedia
Kommentar från Hotellmanagement
6 dec. 2023 av Guest Experience Manager, Hotellmanagement
Dear Joseph,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We appreciate your 5-star review and look forward to welcoming you in the near future!Kind Regards,Adlija Diaz
5 av 5
av en verifierad resenär

Inskickad 17 nov. 2023 på Hotels
Kommentar från Hotellmanagement
18 nov. 2023 av Guest Experience Manager, Hotellmanagement
Dear Jimmy,We thank you for you review and for choosing to stay at Acqualina Resort and Residences on the Beach. We look forward to welcoming you for future stays.Kind Regards,Adlija Diaz
5 av 5
av en verifierad resenär

Inskickad 14 nov. 2023 på Hotels
Kommentar från Hotellmanagement
14 nov. 2023 av Guest Experience Manager, Hotellmanagement
Dear Denis,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome for future stays!Kind Regards,Adlija Diaz
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