Baseras på 2 243 verifierade recensioner

4,1 av 5
84% rekommenderar det här hotellet
4,1 Städning
4,2 Service och personal
4,0 Rummets bekvämlighet
3,7 Hotellets skick
Verifierade recensioner från MrJet
4 av 5
av en verifierad resenär

Fräscht och bra centralt läge.

Inskickad 24 dec. 2018 på Hotels
Rent och fräscht. Ligger nära en spårvagn som är gratis.
Kommentar från Hotellmanagement
24 dec. 2018 av Collins Hotel, Hotellmanagement
Thank you kindly and we are so pleased to hear you enjoyed our convenient location near free trams. We hope to welcome you again at Collins hotel apartments. Warm regards. Collins hotel apartments.
4 av 5
av en verifierad resenär

Inskickad 20 jan. 2024 på Hotels
The reception and elevator area was quite small but the room was comfortable and great location hotel.
Kommentar från Hotellmanagement
23 jan. 2024 av Angela, Hotellmanagement
Dear valued guest, thank you for taking the time to review your recent experience at Hotel Collins. We're pleased that you appreciated the comfortable room and our great location. We're sorry to hear that you found the lift and reception area smaller than expected: we value your feedback and will consider your comments when making future improvements. Kind regards, Hotel Collins
5 av 5
av en verifierad resenär

Inskickad 15 jan. 2024 på Wotif
Friendly staff and clean room. Pleasant enough room, however it needs a refresh and closer attention to maintenance. For example in my room the dishwasher was out of order, the blind in the living area was unusable and one of the bedside lamps did not work (not the bulb).
Kommentar från Hotellmanagement
19 jan. 2024 av Angela, Hotellmanagement
Dear Paul, thank you for taking the time to review your recent stay. We are pleased to hear that you found our staff friendly and that the room was clean and pleasant. We are sorry to hear about the maintenance issues you experienced: we have passed this information on to our Maintenance team for immediate repair. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an improved experience. Kind regards, Hotel Collins
4 av 5
av en verifierad resenär

Inskickad 14 jan. 2024 på Wotif
The property is ideally situated near the city centre and just opposite the theatre that we had booked for that evening. We just needed somewhere to sleep so the kitchen facilities which seemed to be extensive were wasted on us.
Kommentar från Hotellmanagement
19 jan. 2024 av Angela, Hotellmanagement
Dear Peter, thank you for taking the time to review your recent stay at Hotel Collins. We are pleased to hear that you found our location so central and convenient. Kind regards, Hotel Collins
5 av 5
av en verifierad resenär

Inskickad 10 jan. 2024 på Expedia
Kommentar från Hotellmanagement
12 jan. 2024 av Angela, Hotellmanagement
Thank you, Ryoji, for rating your stay at Hotel Collins with a 5 out of 5. We are pleased that you enjoyed your stay and look forward to welcoming you again soon. Kind regards, Hotel Collins
5 av 5
av en verifierad resenär

Inskickad 7 jan. 2024 på Expedia
Kommentar från Hotellmanagement
18 jan. 2024 av Hotel Collins, Hotellmanagement
Thank you for your fantastic review, Lisa. We really appreciate your high rating. We look forward to welcoming you back! Kind regards,
5 av 5
av en verifierad resenär

Inskickad 7 jan. 2024 på Hotels
Kommentar från Hotellmanagement
18 jan. 2024 av T, Hotellmanagement
Thank you for the 10/10 rating of your recent stay with us, Lawrence. We are delighted to see that you enjoyed your stay, and we look forward to welcoming you back! Kind regards, Hotel Collins
4 av 5
av en verifierad resenär

Inskickad 6 jan. 2024 på Wotif
The bed was quite uncomfortable and no streaming to tv.
Kommentar från Hotellmanagement
18 jan. 2024 av Hotel Collins, Hotellmanagement
Dear Erin, Thank you for taking the time to rate your recent stay with us. We are happy to hear that you enjoyed your stay. However, we would like to sincerely apologize for the inconvenience caused by the bed and the TV. We are currently looking to improve in these areas. We hope to welcome you back for an improved stay! Kind regards,
4 av 5
av en verifierad resenär

Inskickad 6 jan. 2024 på Hotels
Kommentar från Hotellmanagement
18 jan. 2024 av Hotel Collins, Hotellmanagement
Dear Norman, Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had a good stay. We look forward to seeing you again. Kind regards,
5 av 5
av en verifierad resenär

Inskickad 5 jan. 2024 på Lastminute
Excellent service and great parking discounts.
Kommentar från Hotellmanagement
18 jan. 2024 av Hotel Collins, Hotellmanagement
Dear Emilio, Thank you for taking the time to rate your stay with us. We are extremely happy that you had a great stay and rated us 5/5. Your highlight on our convenient parking arrangement is appreciated! We look forward to welcoming you back! Kind regards,